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Motorpoint - Stockton-on-Tees Reviews 

551
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more

Rated 5 out of 5 stars

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more

Company replied

Rated 5 out of 5 stars

Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more

Company replied

Rated 5 out of 5 stars

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

551 reviews

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4.8

All reviews

(551)

5,831 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Staff great. Nice atmosphere.
Cars advertised good value

September 23, 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Smooth process!

Easy viewing online; easy shipment of the car from one store to our closest one for a reasonable fee. Special thanks to Geoff Allen from the Stockton on Tees branch who was excellent from start to finish. Explaining everything and sorting out the necessary so we were road legal. Just an all-round great experience with a fantastic car at a fantastic price. Will be buying from Motorpoint again in the future!

September 19, 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Hannah, thank you so much for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very helpful and highly recommend

This was my fourth car purchase from Motorpoint. I let them know what I am looking for, they search their nationwide stock of cars and email me with potential matches. If the car isn’t at my local branch they transport it. All so easy and none of the hard sell. Saves time and I know I’m getting a decent vehicle. Highly recommend.

September 19, 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Julie, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Geoffrey Allen the sales person at the…

Geoffrey Allen the sales person at the Stockton on Tees branch was outstanding he listened and understood what we needed and could afford

September 14, 2025
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Stuart, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Quick and efficient service and good…

Quick and efficient service and good trade in price

September 14, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Fergus, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint, Stockton

Rated 5 out of 5 stars

Everything explained very clearly

Everything explained very clearly. Pleasant staff. 9

September 9, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi James, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

I would highly recommend Motorpoint…

I would highly recommend Motorpoint Stockton-on-Tees.
The knowledge, care, and support from staff and the customer service team was second to none, especially Teague, who went above and beyond to support our purchase and make sure everything was perfect.

September 11, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Angela, thank you so much for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Teague.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Friendly staff who were happy to let…

Friendly staff who were happy to let the customer browse without obligation. Competitive trade-in valuation that was honoured at the final deal. Straightforward transaction. All in all a very good experience.

September 2, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Andrew, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Good friendly and helpful service from…

Good friendly and helpful service from Geoff and
Henry.car purchase went smoothly.
Would deal with them again

September 6, 2025
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Janet, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff and Henry.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very quick and efficient service as my…

Very quick and efficient service as my need to secure a vehicle was most urgent.

August 29, 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Gary, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Professional, friendly and helpful

From initial contact to walking out with the keys to my new car, everyone was professional, friendly and helpful. The car was like new and ready for me to drive away. Very happy with the service received.
A special mention to the salesman Teague who has great customer service skills and made us feel welcome. Also Laura(?) on the initial phone call explained everything really clearly and was very helpful.

September 2, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Annette, thank you for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to Teague and Laura.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The staff were all very helpful

The staff were all very helpful

August 31, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Alan, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Rated 5 out of 5 stars

Great service from all

Great service from all in Stockton on Tees branch. Jeff was fantastic explaining all options available. This is second car we have purchased from them.

August 23, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Margaret, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Geoff.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Amazing service

Amazing service. I felt so valued.

August 22, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Laura, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Rated 5 out of 5 stars

Excellence service efficiently…

Excellence service efficiently delivered.

August 22, 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi John, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Rated 1 out of 5 stars

BEWARE OF THE WARRANTY

I purchased a vehicle from the company in Jan 25 and purchased a 3 year warranty. I've had to change the car and purchased another from them and have had to purchase a further warranty as the sales rep did not know if I could transfer/ get a refund on the previous warranty.
Contacted Motorpoint today re my previous warranty and have been told that I can not transfer it or receive any refund... affectively I have lost hundreds of pounds. Had the rep told me this... he said he had no idea....I wouldn't have got another warranty with the company....the last car and warranty I will get with them....BEWARE

August 28, 2025
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Jonathan
Thank you for your review. I am sorry to hear you were not happy with the warranty, we have tried reaching out to discuss further. Please call us back on 01642 695555 if you would like to discuss further.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great experience

Great experience! Professional, helpful and friendly from the moment of walking in. Thorough and clear explanations of finance options which I found particularly helpful and easy to understand. Every step of the way was made easier for me. Thank you Raess at Stockton! Definitely recommend and will be returning.

August 10, 2025
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Miss Hancock, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Rated 4 out of 5 stars

Friendly staff

Staff are very friendly and not pushy to buy. You even have tea and coffee available with seating area if busy

August 12, 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Jo, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

Rated 5 out of 5 stars

I wanted to sell my car

I wanted to sell my car, I took it up to Stockton-on-tees. They accepted my car’s condition, I accepted their offer and the payment was made straightaway. Really professional, really quick payment, very impressed.
Thank you.

August 8, 2025
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Timothy, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.

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