Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more

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Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more
Company replied
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom
- 01642 037073

Over 1000 new cars every week
Asks customers to review
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Good customer service good…
Good customer service good communication friendly service would definitely use again

Reply from Motorpoint - Stockton-on-Tees
Excellent service
It was an excellent process and makes changing your car a much better experience.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Aftercare.
On site service I can’t fault. After service not so good I have emailed twice with no reply!

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Great customer service
Great customer service, not pushy for a sale, test drove 3 different vehicles, polite and professional team of people, great experience

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Good price for cars and part exchange…
Good price for cars and part exchange with friendly knowledgeable staff that made the transaction easy and simple

Reply from Motorpoint - Stockton-on-Tees
Competitively priced cars with great customer service
Car at a price i was happy with, part exchange was fair. Great customer service up to and after sale.

Reply from Motorpoint - Stockton-on-Tees
Good communication at all levels
Good communication at all levels, realistic pricing and some good deals.

Reply from Motorpoint - Stockton-on-Tees
Only positive feedback transaction was…
Only positive feedback transaction was smooth, staff friendly car was presented to a high standard.

Reply from Motorpoint - Stockton-on-Tees
Great, honest no nonsense service.
Great, honest no nonsense service.
No pressure, and given the keys to inspect as many cars as you like in your own time.

Reply from Motorpoint - Stockton-on-Tees
Absolutely fantastic place
Absolutely fantastic place, Great atmosphere and great customer service. Geoff was also great and explained everything in detail.
To ensure the car was spot on for my daughter. Great reassurance too, couldn't be happier with the experience. So thanks Geoff for all the help.

Reply from Motorpoint - Stockton-on-Tees
Really helpful people after a couple of…
Really helpful people after a couple of teething issues which have been resolved I’m over the moon to be honest thanks again I would recommend you to everyone

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
My experience with motorpoint is they…
My experience with motorpoint is they don’t harass you when you looking at cars they very polite and pleasant
and go out there way to help you
i would definitely recommend you to family and friends

Reply from Motorpoint - Stockton-on-Tees
Contacted customer service via website
Contacted customer service via website. Valid extended warranty claim rejected due to Motorpoint mistake and not a single response. 5 cars purchased for family and the first time assistance needed nothing received. Won’t use again.

Reply from Motorpoint - Stockton-on-Tees
Brilliant service from Geoff and the…
Brilliant service from Geoff and the team, very good quality vehicles in stock all ready to go we came to look at a van and ended up taking it home a few hours later. Brilliant service and great cups of coffee.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
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