Motorpoint - Stockton-on-Tees Reviews 

This is the seventh car I have had from motorpoint over the last twenty years and I can honestly say I haven't had a bad car yet apart from the general wear and tear. I dont even bother to look elsewhere. The staff are friendly and very knowledgeable and leave you alone when browsing but are on hand when needed. Ive always been given a very good price on part exchange

Fantastic staff especially Laura who dealt with the sale. Good price given for my part exchange

Well what can I say Motorpoint Stockton you are amazing. Car I purchased ended up in garage after after 5 month. I purchased a 4 year warranty with Spectrum through them and spectrum were not very helpful but on contacting Motorpoint direct they had me a loan car within the day. Spectrum also advised me that I would have to pay towards some of the garage fee, again I contacted Motorpoint who promised to pay for my repair fee. The customer service at Motorpoint Stockton is second to none, always friendly, accommodating service is exceptional. I have purchased three cars through them never a hiccup. A crate of beer and flowers are on the way today.

Bought my car no finance went to pick it up locking wheel nuts had been replaced with normal nuts .the air con hadn't been re gassed. So they booked it in at kwik fit Durham as agreed I took it they did a free health check found all tyres weren't good .so emailed the kwick fit results with pictures .Taking into account they just mot the car with no advisory on the tyres but there was advisory the previous year .there request bring it in so we can check them not good

Great car good price non pushy salesman Dylan good to deal with and I love the car.

Great people and service at Motorpoint Stockton

I like the way all your cars are shown on line the prices are right the only problem was with payment I was told I could pay on my debit card but the payments were taken in £1000.00 at a time so the bank stopped my card and I had to get someone else to send the balance for me so I could get the ca

I would 100% recommend this company if you're looking to buy a car. They have a wide range of vehicles to choose from, and there's always a member of staff available if you need assistance. Even if the staff are busy, they'd still acknowledge you.

None of the staff were pushy; they were professional, helpful and welcoming throughout.

A big shout-out to Raees, who helped us purchase our new VW Polo. He was approachable, accommodating and honest, and he made the whole process run smoothly. As someone who struggles with anxiety, I really appreciated his calm and reassuring manner, which made the experience much more comfortable and stress free.

No hassle easy

Friendly and positive staff who didn't try any hard selling and just let us lead the process.

No pressure whatsoever, this is the second car I've bought from motorpoint,all staff are very helpful.

We have previously bought a car from Motorpoint and the experience was good. On this occasion the process was straight forward and the contact, primarily with Nicholas Gill, was of a high standard. The car meets our expectations and the staff at Stockton were polite and helpful.

Bought a my Tesla Model Y from Motorpoint Stockton and Reece made the whole experience really easy. He sourced the model
I wanted and explained everything to me and kept me informed at every step and made it buying my new car a pleasure.

Motorpoint is a great firm to deal with,weve used them in the past,and we will use them in the future.

A great firm to deal with,and as for the staff,well absolutely first class throughout the process,I would highly recommend using Motorpoint, the branch in Stockton is first class.

Charlie Newton was really good he helped me with my car nothing was a problem to him always had a smile on his face and made sure me the customer was satisfied before I left. Infact the employees that I did meet where lovely and made me feel comfortable thanks Debbie Ward.

We hadn’t bought a car in eight years, so taking this step felt a little daunting but our experience at Stockton Motorpoint made it completely stress-free. Raees was fantastic from the start: friendly, knowledgeable, and incredibly patient while we decided which car was right for us. He carefully talked us through every feature of the car and explained our finance options in a way that never felt pushy. Instead, he empowered us to make a fully informed choice.

We purchased the car on a Monday, and it was ready for collection by Saturday, such a quick turnaround, which was a huge help as we were relying on family and public transport during the week. Raees made the whole process so much easier. When we went to pick up the car, he was there again as a friendly, reassuring presence before handing us over to Brandon, who was equally attentive, personable, and knowledgeable.

The showroom itself is clean, well laid out, and welcoming. Everything about the experience was seamless and straightforward. We genuinely couldn’t recommend Stockton Motorpoint enough to anyone looking to buy a car. They made what can often be a stressful process genuinely enjoyable.

Geoff was brilliant he explained everything about the car and showed me how to set everything up so I was good to go 🤩

No pressure, very helpful and professional and a good choice of cars. The staff that we dealt with were very knowledgeable about their vehicles and went the extra mile to help us. It was the first time we have used Motorpoint and were very impressed. Highly recommended next time you need a used car