Great dealership! Charlie Newton at the Stockton branch was a fantastic help when we came to buy a new family car. He had a relaxed, professional and approachable attitude which allowed us to take our... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Warm polite greeting when we arrived, said what we were looking for and shown to it. After discussing the car he left us to browse at our leisure, (no hovering around which is what we like). All the s... See more
Can I say after purchasing my ds9 via motorpoint Stockton how pleased iam especially the way Charlie Newton went above and beyond to sort a small issue we had with the car Overall the experience wa... See more
Company replied
Great service and professional friendly approach from Brandon and then Suraj from start to end. Definitely visit again for next car. Thank you for great advice and atmosphere and answering all quest... See more
Company replied
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom
- 01642 037073
Over 1000 new cars every week
4.7
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brandon was great help and the process…
Brandon was great help and the process simple as I've experienced previously.
September 7, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Steven,
We're delighted to hear that our team member provided great assistance and that the process was simple for you. Thank you for your positive feedback!
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Leigh,
Thank you for your wonderful review! We're so pleased to hear that you experienced a quick, easy, and supportive process with us. We truly appreciate your feedback.
Thank you
Motorpoint Stockton
You have very helpful polite & cheerful…
You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.
September 6, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Jacqueline
We are so pleased to hear about your positive experiences with our team and the excellent service you consistently receive. Thank you for your continued loyalty and kind words!
Thank you
Motorpoint Stockton
From walking into the showroom to…
From walking into the showroom to driving our new car out, our experience was brilliant. The staff were so helpful, professional and friendly.
August 31, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Craig,
We're so pleased to hear your experience, from walking into the showroom to driving away in your new car, was brilliant. It's wonderful that our staff were so helpful, professional, and friendly.
Thank you
Motorpoint Stockton
You get what you pay for!
Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impressive was the service. I had pointed out to the salesman when initially inspecting the car that the rear tyres were past their shelf life and I’d like them looking at moving forward, to which he obliged. Come handover day, he told me the tyres were inspected and passed checks so no replacements were offered. This was despite both rear tyres having MOT advisories due to sidewall cracks and even having missing valve caps to top it off. Was surprised Motorpoint deems MOT advisory items as sale-worthy but I suppose you get what you pay for.
August 13, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi,
We appreciate you taking the time to share your feedback regarding your recent purchase. We're pleased to hear that you found our pricing competitive. However, we are concerned to learn about your experience with the rear tyres and the MOT advisories. Our vehicles go through thorough inspection checks to ensure they meet Motorpoint standards, we are happy to supply dust caps if this hasn't already been resolved for you on the day. If you have any further concerns or questions, please don't hesitate to reach out on 01642 695555 or you can email Brooke.Watson@motorpoint.co.uk who will be happy to assist.
Thank you
Motorpoint Stockton
A slick and easy process
Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of information, excellent price, great customer service and car was gassed post pick up free of charge, hassle free.
August 31, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Christopher,
We're so pleased to hear your purchase experience was slick and easy! It's wonderful that our website provided plenty of information, and that you received excellent customer service.
Thank you
Motorpoint Stockton
Another fantastic experience with…
Another fantastic experience with Motorpoint!
This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was great. Nothing was too much and everything was effortless in getting my new car that I am in love with!
Thank you, Motorpoint
August 31, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Laura,
We're so pleased to hear you had another fantastic experience with us! It's wonderful that our team provided such great service, making everything effortless in getting your new car. We're delighted you love it!
Thank you
Motorpoint Stockton
Amazing Staf
Staff were amazing on both occasions of buying a car, especially when the second encounter was not expected. Very professional and informative
July 31, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Katy,
We're so pleased to hear our staff were amazing and provided professional and informative service during both of your car buying experiences. Thank you for your wonderful feedback!
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi David,
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thank you
Motorpoint Stockton
Motorpoint cars
I have bought my last three cars from Motorpoint because Motorpoint cars are very competitively priced, and the salesperson are very informative and helpful but what is most annoying is that the cars on display. Do not have any prices for the cars displayed on the windscreen , I do not have a phone and could not access the QR code ? please in future display the price of Motorpoint cars for sale on the windscreen this would make it so much easier for all your Motorpoint customers to purchase a car ps I am not impressed with response from Motorpoint who will not address this issue to the benefit of its customers 👎
August 8, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Charles,
We truly appreciate your continued loyalty and kind words about our competitive pricing and helpful sales team. We understand your frustration regarding the absence of prices on the car windscreens and the difficulty with QR codes. We use this system to keep our prices up to date, we will always have a price list printed out in our showroom ready for those who are unable to use QR codes.
If you need any further assistance, please don't hesitate to reach out on 01642 695555!
Thank you
Motorpoint Stockton
Definitely recommend Motorpoint
Geoff made my purchase easy he listened advised me his knowledge and experience was paramount me making the decision to buy.
August 11, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Elizabeth,
We're so pleased to hear that your purchase was easy and that our team member's knowledge and experience were instrumental in your decision. Thank you for your kind words! I will pass your feedback onto Geoff.
Thank you
Motorpoint Stockton
Really good service
Really good service, didn't pressure me into anything, would definitely buy from here again
August 8, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Kirsty,
We're so glad to hear you had such a positive experience with us and that you felt no pressure during your visit. We truly appreciate your kind words and look forward to assisting you again in the future!
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Sean,
We're so glad to hear you received great service from our team members. We appreciate you sharing your positive experience with us.
Thank you
Motorpoint Stockton
Excellent staff
August 6, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Peter,
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint Stockton
Excellent from start to finish.
Sales team are great. Nothing is too much trouble. We've bought two cars from motorpoint and both times were simple, no fuss, no hard selling and the cars we wanted were perfect. Quick turn around from choosing to driving away. Would definitely recommend.
July 29, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Stuart,
We're so pleased to hear that your car buying experiences with us have been simple and fuss-free. It's wonderful that our sales team made both purchases easy. We appreciate the recommendation!
Thank you
Motorpoint Stockton
Sidra/dillon
Sidra and Dillon. An excellent experience everything delivered as promised. Admire the ethics of the dealership as they are helpful and true to their word. I fully intend to return
For my next vehicle purchase!
August 4, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Chris,
We're delighted to hear that everything was delivered as promised and that you had such a positive experience with us. We truly appreciate your kind words about our team's helpfulness and integrity. We look forward to assisting you with your next vehicle purchase! I will pass the positive feedback onto Sidra and Dillon.
Thank you
Motorpoint Stockton
Staff very helpful and found the…
Staff very helpful and found the vehicle I was looking for
July 27, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Tony,
We're so pleased to hear that our team was very helpful and successfully assisted you in finding the vehicle you were looking for. Thank you for your positive feedback!
Thank you
Motorpoint Stockton
Car well prepared, overall good experience
Car well prepared, good trade in value compared to webuyanycar.com. Some personal work to confirm continued manufacturer warranty before purchasing.
No problem with test drive and we'll attended in showroom by motorpoint salesman (Geoff) even before appointment time. Overall good experience.
July 22, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Keith,
We're so pleased to hear you had a good experience and that the car was well prepared. It's great that our team was attentive and that you found a good trade-in value. Thank you for your feedback!
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Peter,
We are truly delighted to hear that you had such a positive experience with our car and service. We appreciate your kind words!
Thank you
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Diane,
We're so pleased to hear you received excellent service from us. Thank you for taking the time to share your positive experience; we truly appreciate it.
Thank you
Motorpoint Stockton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.