Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more
Company replied
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more
Company replied
Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... See more
Company replied
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom
- 01642 037073
Over 1000 new cars every week
4.8
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our experience at Motorpoint
Our experience at Motorpoint, Stockton was excellent. Their rep Charlie N. couldn’t have done any more, nothing was too much trouble. Spent extra time showing us ‘Oldies’ how to connect phones to car and we wouldn’t hesitate to recommend or use them again. A*
May 12, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Allison,
We are so pleased to hear about your excellent experience. We truly appreciate your kind words and recommendation! I will pass the feedback onto Charlie.
Thank you
Motorpoint Stockton
Very good customer care and friendly…
Very good customer care and friendly service through out
May 5, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Ann
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
I was greeted by Charlie Newton who was…
I was greeted by Charlie Newton who was extremely helpful and assisted me in obtaining the vehicle i wanted. I had also asked him to ensure that the seats were cleaned which he did straight away.
I have bought from motorpoint previously and will come back when I need to change my car in the future, they're a great company to deal with and very competitive prices
May 6, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Karen,
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Charlie!
Thanks
Motorpoint Stockton
Staff Appreciation
All staff especially Shane and Dillon were extremely helpful in advising and guiding us through and up to the point of purchase.
May 9, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Paul,
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Shane and Dillon.
Thanks
Motorpoint Stockton
Friendly staff with brilliant advice and support
Lovely, welcoming staff who were happy to help. Really happy with my car and all aspects of the trade in and finance arrangements.
April 29, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Lucy,
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thank you
Motorpoint Stockton
Very happy with my experience at…
Very happy with my experience at Motorpoint, sales person Geoff Allen was most helpful when choosing my vehicle & I appreciated his follow up calls to ensure everything was running smoothly for me - very kind!
A very nice young man (cannot remember his name) on the day of pick up, was equally kind, helpful & professional, a very satisfied customer, thank you Motorpoint.
April 22, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Mary,
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Brilliant service from start to finish
Brilliant service from start to finish! Charlie was very friendly and helpful throughout. Can’t thank him enough!
Thanks again for everything
April 25, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Louise
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Charlie!
Thanks
Motorpoint Stockton
All straight forward no problems staff…
All straight forward no problems staff very polite and friendly
April 22, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Denis
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Great customer service
Great customer service, no pressure everyone we came into contact with were informative and welcoming
April 25, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Moira
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Great Experiene
Friendly, efficient and knowledgeable service. The car itself is brilliant too.
April 19, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Jonathon
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
A successful delightful purchase thank…
A successful delightful purchase thank you
September 17, 2025
Reply from Motorpoint - Stockton-on-Tees
Hi Donna,
We're happy to hear that you had a great experience. Thank you for your positive feedback; it means a lot to us.
Thanks
Motorpoint Stockton
Charlie Newton from the moment we came…
Charlie Newton from the moment we came in was welcoming. He came recommended so we thought we would give it a try. Went in on a Sunday had through conversation, he worked within our budget. Test drove a car same day. And on Monday drove home in a new car. Everyone was welcoming and helpful. He has returned our phone calls and emails quickly. Highly recommend this establishment. And highly recommend going to see Charlie Newton. Thanks motor point.
Sincerely Kevin and Jacci.
April 19, 2026
Unprompted review
Reply from Motorpoint - Stockton-on-Tees
Hi Kevin and Jacci,
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Charlie.
Thanks
Motorpoint Stockton
Brilliant service
Brilliant service, helpful, polite staff. Reassured throughout in all aspects of service. Explained in detail about car and services provided. Fast and excellent service. Highly recommend Charlie Newton.
April 17, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Josephine
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Charlie.
Thanks
Motorpoint Stockton
Can’t fault anything
Can’t fault anything, we were very pleased with the process from beginning to end
April 13, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Caroline
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Good choice of vehicles
Good choice of vehicles. Great service from staff. Good price. Was not hurried making my choice. Able to test drive several vehicles before deciding which I wanted. Good choice of extended warranties and optional extras such as dashcam fitting
April 14, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Tina
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint
Good communication and knowledgable…
Good communication and knowledgable staff to support.
April 6, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Steven
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Reply from Motorpoint - Stockton-on-Tees
Hi Peter
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
The staff were very helpful and dealt…
The staff were very helpful and dealt with our questions. Jordan took us through the buying and selling of our car. He did everything for us.
March 28, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Carole
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Excellent service
Excellent service, no hard sell from people following you around trying to influence you. The sales staff were really good, very professional and took time to explain things.
March 29, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Lynn,
Thank you for lovely review. We are pleased you enjoyed your experience buying a car from Motorpoint and will pass your feedback on to the team.
Thanks
Motorpoint Stockton
Excellent customer service
From requesting a test drive on the web site, to collecting my new car, the Customer service from the staff at the Stockton branch was absolutely brilliant. We were well looked after no pressure sales just commitment to excellent customer service beyond that which we have experienced else where.
March 24, 2026
Reply from Motorpoint - Stockton-on-Tees
Hi Kevin,
We appreciate you taking the time to share your experience. It's great to hear that our team provided brilliant customer service. I will pass your feedback onto the team.
Thank you
Motorpoint
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.