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Motorpoint - Stockton-on-Tees Reviews 

549
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more

Company replied

Rated 4 out of 5 stars

Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more

Company replied

Rated 4 out of 5 stars

I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more

Company replied

Rated 5 out of 5 stars

Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

549 reviews

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4.8

All reviews

(549)

5,720 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service from Shane and …

Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal .
A refreshing change from the usual sales person we have met in our search for a new car .
We hope Brandon goes far in his role , well done for appointing him he is an asset to the company.
Definitely will recommend Motorpoint to my many friends and work colleagues.

February 26, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi James
Thank you so much for your lovely review. We are pleased you had such a great experience and will pass your feedback on to Shane and Brandon.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great service

Great service

February 24, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Hayley,
Thank you for your review, we are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Hassle free when viewing cars just let…

Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed

February 22, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mr Donaghy
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 4 out of 5 stars

Excellent service

Excellent service, at a good price

February 14, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Neil
Thank you for your lovely review. We are pleased you had a good experience and will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

We have purchased cars from motor point…

We have purchased cars from motor point for years now
The company is credible
Provide an excellent service
Knowledgeable people
Listened to my needs

February 18, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Therese
Thank you so much for your lovely review. We are pleased you had a great experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very good service

Very good service at every stage of the process from sales through to vehicle handover.

February 14, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Ian
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great customer service

I went to collect a car I had ordered from the Birtley branch and was treated to great customer service. Very happy all round with my experiences with two branches of Motorpoint.

February 10, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Bridget
Thank you for your lovely review. We are pleased you had a great experience and will pass the feedback on to both teams.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Simple way to change your car

Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure

February 16, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Paul
Thank you so much for your lovely review, we are pleased you had a good experience. We will pass your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The state of the car exceeded my…

The state of the car exceeded my expectations. Everyone, especially Bryson were extremely helpful. I was saved by the coffee machine a welcome additions having travelled some way to pick up the car. Toilets were spotless.

February 12, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Catherine
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Brilliant staff treat you fairly no…

Brilliant staff treat you fairly no trying to over price you. After sales is amazing too.

February 9, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Mark
Thank you so much for your lovely review. We are pleased you had a good experience and we will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

The deal…

Felt comfortable all the time .staff helpful and no pressure

February 2, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Steven

Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

New car maxda cx 5

Very helpful good experience

February 6, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Jonathan
Thank you for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

We came in to look at a car and were…

We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of any doubts we were having. Will be going back very soon !

February 7, 2026
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Marcy
Thank you so much for your lovely review. We are pleased you had a good experience and will pass your feedback on to Logan.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service shane doe did an…

Excellent service shane doe did an excellent job great experience

February 3, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Michael
Thank you for your lovely review. We are pleased you had a great experience and will pass the feedback on to Shane.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service

Great service Shane who made the whole process stress free. Great choice of cars, I would definitely recommend Stockton Motorpoint

February 3, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Louise
Thank you so much for your lovely review. We are pleased you had a great experience and will pass your feedback on to Shane.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Another excellent Motorpoint experience !

We were very well treated and staff at Motorpoint at Stockton (Laura Cudlip in particular) as went out of their way to ensure we were able to find the car which suited us best both in terms of price and also the redemption value on our old car. They also ensured that paperwork and finial arrangements were done swiftly to cause us the absolute minimum inconvenience in the handover. This is the third Qashqai we have bought from Motorpoint: the previous two were from Motorpoint in Peterborough where we lived before moving to Northallerton less than a year ago. We are thus very well satisfied with Motorpoint as a car dealer.

February 1, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Gail

Thank you so much for your review. We are so pleased you had a great experience and will pass the feedback on to Laura.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great service

Great service , would highly recommend fantastic staff , great support made me feel very comfy from walking in to leaving with my new car ,

January 31, 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Lauren
Thank you so much for your lovely review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great service from Charlie very helpful…

Great service from Charlie very helpful kept us informed and explained all options very clearly

January 22, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Stephanie
Thank you so much for your lovely review. We are pleased you had a good experience and we will pass the feedback on to Charlie.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Very helpful great customer service

Very helpful help me find exactly what I wanted spec wise for my car

January 28, 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Molly,
Thank you so much for your review. We are pleased you had a good experience and will pass the feedback on to the team.
Thanks
Motorpoint Stockton

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