Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
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Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
Company replied
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more
Company replied
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more
Company replied
Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

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Fabulous service from Shane and Brandon ,who was very helpful , informative , genuine and just normal .
A refreshing change from the usual sales person we have met in our search for a new car .
We hope Brandon goes far in his role , well done for appointing him he is an asset to the company.
Definitely will recommend Motorpoint to my many friends and work colleagues.

Reply from Motorpoint - Stockton-on-Tees
Hassle free when viewing cars just let me view and drive car without any salesman pressure just let me make my decision at my own speed

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
We have purchased cars from motor point for years now
The company is credible
Provide an excellent service
Knowledgeable people
Listened to my needs

Reply from Motorpoint - Stockton-on-Tees
Very good service at every stage of the process from sales through to vehicle handover.

Reply from Motorpoint - Stockton-on-Tees
I went to collect a car I had ordered from the Birtley branch and was treated to great customer service. Very happy all round with my experiences with two branches of Motorpoint.

Reply from Motorpoint - Stockton-on-Tees
Great pricing No hard selling The trade in price at store was the same as on the phone no trying to knock you down simple buying procedure

Reply from Motorpoint - Stockton-on-Tees
Staff looked after me very well.

Reply from Motorpoint - Stockton-on-Tees
The state of the car exceeded my expectations. Everyone, especially Bryson were extremely helpful. I was saved by the coffee machine a welcome additions having travelled some way to pick up the car. Toilets were spotless.

Reply from Motorpoint - Stockton-on-Tees
Brilliant staff treat you fairly no trying to over price you. After sales is amazing too.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
We came in to look at a car and were speedily assisted by a young man named Logan. He was incredibly helpful and personable. With a kind demeanour he answered all of our questions and reassured us of any doubts we were having. Will be going back very soon !

Reply from Motorpoint - Stockton-on-Tees
Excellent service shane doe did an excellent job great experience

Reply from Motorpoint - Stockton-on-Tees
Great service Shane who made the whole process stress free. Great choice of cars, I would definitely recommend Stockton Motorpoint

Reply from Motorpoint - Stockton-on-Tees
We were very well treated and staff at Motorpoint at Stockton (Laura Cudlip in particular) as went out of their way to ensure we were able to find the car which suited us best both in terms of price and also the redemption value on our old car. They also ensured that paperwork and finial arrangements were done swiftly to cause us the absolute minimum inconvenience in the handover. This is the third Qashqai we have bought from Motorpoint: the previous two were from Motorpoint in Peterborough where we lived before moving to Northallerton less than a year ago. We are thus very well satisfied with Motorpoint as a car dealer.

Reply from Motorpoint - Stockton-on-Tees
Great service , would highly recommend fantastic staff , great support made me feel very comfy from walking in to leaving with my new car ,

Reply from Motorpoint - Stockton-on-Tees
Great service from Charlie very helpful kept us informed and explained all options very clearly

Reply from Motorpoint - Stockton-on-Tees
Very helpful help me find exactly what I wanted spec wise for my car

Reply from Motorpoint - Stockton-on-Tees
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