Motor Range - Liverpool Reviews 

So upsetting daughters 1st car which she has saved for ! Its broken down after 8 weeks motor range want £75 just to check what's wrong with it ! Apparently its warranty has run out after 30 days ! We were not given the opportunity to extend! So now what do we do ? Its just sat on our drive ! Honestly motor range have you got no conscience!

Abserlutaly flawless i can't fault my experience car sales man Andrea is a credit to motor range

Jason was an amazing Salesman, going the extra mile for us in getting our new car.

Staff are great wjamie whitting went above and what i expected

Awful customer service!

Don't respond to complaints at all - I have put 3 separate complaints in over the last 8 weeks over an ongoing problem and have now had to go to the ombudsman as motor range have told my finance company that everything has been resolved.

UPDATE: Laura, my complaints were sent to care@motorrange which is the email address listed on your website as part of your complaints process. The information you need can be found there. If it is an unmanned email then it needs to be removed from public information. My first complaint was sent on May 19th 2026

Nick B was 5 stars from start to finish

Dan was fantastic from start to finish when I first come in looking for car and and I saw the one he made it possible .and he never went over my monthly payment .

1st class service from Andrei from start to finish.

Tommy (McGowan) was a perfect salesman.
He answered all questions and found the perfect car for me.
He was very courteous and highly professional.
I would highly recommend Motor Ramge and Tommy
5*

Caitlin is a Great saleswomen has been so helpful with everything and is very friend easy to talk to.

Pick up was sorted very fast for the car and she was very accommodating with pick up days/times to fit around my schedule

Would highly recommend

No pressure sales. Allowed time to think about the purchase without feeling rushed.

Guy has made the buying of our new car smooth and straightforward. Motor Range has an excellent range of cars and personable staff which take the stress out of making such a big purchase.
Thanks for all your help Guy.

No messing about, choose your car sign the papers quick and easy, a lot of businesses need to see how motor range works and they will
Learn summit and the sales chap nick, straight good fella

I was let down by Motor Range before I even got to see a car. On their website, they boast that you can complete a free soft search or arrange finance in minutes using their deal builder tool. Unfortunately, this isn't true. I filled out the form on Saturday at 2:00 PM, expecting the promised instant result. Instead, I just got a message on the screen saying someone would contact me. Nobody called. I don't usually like receiving sales calls, but this time I was actually waiting for one. Making promises about getting things sorted in "minutes" and then completely failing to follow up is a very poor business practice that effectively puts you off buying from them.

Matt at Liverpool was excellent, couldn’t fault his customer service, knowledge of cars and overall quality of service.

Matthew made it all very easy, great service. Would definitely recommend 👌

Disappointing, completed the px valuation online car is only 18 months old 12,000 miles A1 condition offered a great price online but I should’ve known better. 2 hours out of my day to go down - he put the details in the computer it came out at £28k for good condition, great……but then all the excuses of why it’s not actually worth that much, oh sorry we’d only sell for 26k so it’s not worth anywhere near our online valuation. If you respond and say it’s an estimate then I’d suggest you sort your valuation software as it’s obviously just a ploy to get people there so you can try and get the car cheap…..so disappointing

Olly was my sales man and he was lovely; jokey and laid back from the start. Everyone in the dealership was friendly and made us laugh. Even when I went back with questions and Olly wasn't available, his manager helped and he was just as funny and helpful. Upon picking up my car Olly and Matty were helpful and made themselves available for the timeslot I needed. All over great experience!

Caitlin was very friendly and helpful really enjoyable experience

Amazing from start to finish, would always buy my cars here in future along with all my family members who also purchase from here. Andrei has been fantastic helping me through the whole process!