Motor Range - Liverpool Reviews 

220
•
TrustScore 4.5 out of 5

4.6

Dunnings Bridge Road, L30 6YW Liverpool, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Our sales person Tommie and very helpful and patient with us and took his time to show us a range of cars until we found the one that was right for us. He made sure the car was perfect when we picked... See more

Rated 5 out of 5 stars

We recently got our new car from Motor Range Aintree and honestly couldn’t fault the whole experience, especially Georg. From the moment we arrived, Georg was friendly, welcoming and really ea... See more

Company replied

Rated 5 out of 5 stars

The site was fantastic, the range of vehicles was too. I got the car I wanted with it serviced and a full years mot with zero minors, exactly what I wanted. Also Jamie dealt with me from start to fini... See more

Company replied

Rated 2 out of 5 stars

I was let down by Motor Range before I even got to see a car. On their website, they boast that you can complete a free soft search or arrange finance in minutes using their deal builder tool. Unfortu... See more

Company replied


Company details

  1. Car Dealer

Written by the company

The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Liverpool. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0151 527 7010 or live chat on our website - visit www.motorrange.co.uk. Ideally situated at the end of M57/M58 motorways, Motor Range Liverpool is simple to get to from all directions. You’ll find us opposite Switch Retail Park on Dunnings Bridge Road, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Dunnings Bridge Road, Liverpool, L30 6YW. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm


Contact info

  • Dunnings Bridge Road, L30 6YW, Liverpool, England, United Kingdom

  • 01515277010

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.6

All reviews

(220)

721 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New perspective

Andrei and Steve made me feel comfortable and at ease whilst purchasing a new car. My last experience wasn't the best but they changed that perspective within minuets of my visit today. Thank you!

September 13, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Hollie, thanks so much for taking the time to leave this great review! We are happy to hear you've enjoyed your recent experience and wish you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

George was a great help

George was a great help and was very professional. Great customer service. Would highly recommend

September 12, 2026
Unprompted review
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Reply from Motor Range - Liverpool

Thank you Paul for taking the time to leave this 5 star review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Ollie is great!

Ollie has been great since we first made the phone call. We came up to get the car and he's been very thorough with everything.
We have really appreciated having Ollie on our case! Thanks so much Ollie 😄

September 12, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Kirstie, thank you for the 5 star feedback!Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Guy was incredibly helpful and sorted…

Guy was incredibly helpful and sorted everything out for me very quickly and perfectly! Couldn’t recommend enough!!

September 12, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Nil thank you for the great review! Wishing you many happy miles in your new car.

Best wishes
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Dan was exceptional

Dan was exceptional, 5 stars

September 6, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Thank you Brian for the 5 star rating! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Excellent service and very good price…

Excellent service and very good price received for our car. Couldn’t fault the whole process. Highly receom ed if you’re thinking of selling your car. Will definitely use again. Less hassle than the online process and quite frankly the price is better too.

September 4, 2026
Unprompted review
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Reply from Motor Range - Liverpool

Thank you Sharon for leaving this great feedback. We are happy to hear you've enjoyed selling your car to Motor Range. If we can assist in the future please don't hesitate to get in touch.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

I had a great experience at motor…

I had a great experience at motor range. Andrei to be specific was great, good communication skills helpful and also friendly. Andrei answered all the questions I had and walked me through all the steps without any hesitation.

September 5, 2026
Unprompted review
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Reply from Motor Range - Liverpool

Hello Treza, thank you for leaving 5 stars! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Mathew the sales man was very friendly…

Mathew the sales man was very friendly and happy to help in every way and things he could very knowledgeable I got the best price for my trade in without any haggling which was very good first class service from start to finish Mathew Sowerby is a great person and will always try his best to get you a great deal in your budget thanks mate

August 24, 2026
Unprompted review
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Reply from Motor Range - Liverpool

Hello Colin, thanks for the 5 star review! We are delighted to hear you've enjoyed your experience. Your kind commens will be passed on to Matthew. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Great service

Great service, really helpful staff

August 21, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Linda, thank you for leaving the great feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Bought a car from here

Bought a car from here, great experience

September 3, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Thank you for the 5 star review!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

very helpful

Andrei was very helpful and sorted everything out for me!

September 3, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hi Tia! Thanks for leacing this great feedback. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Caitlin was amazing

Caitlin was amazing. Nothing was too much trouble for her and she got the car ready and available in the time frame required.

August 20, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Jenny, thanks so much for the great review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

I decided I wanted to part exchange my…

I decided I wanted to part exchange my Chevrolet matiz as it was a very old car and I wanted an upgrade and. a bigger car so decided to pay a visit to motor range and was greeted by your lovely lady salesperson Izzy Seddon she was fantastic really helped me in deciding which car I wanted from the start she was extremely helpful always with a smile on her face she made my experience smooth and straightforward from the 1st phonecall to the day of purchase she was fantastic throughout this process always kept me updated about the Nissan juke from it's mot to full valet all other works etc so I purchased a 68 plate nissan juke it's a cracking car I'm delighted to have a bigger newer car woupd highly recommend motor range to anyone wanting to part exchange there current vehicle or purchasing a vehicle from them.

From Mr Dean Paul Radford

August 25, 2026
Unprompted review
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Reply from Motor Range - Liverpool

Hi Dean, thanks for the 5 star review! We are delighted to read your comments which will also be passed on to your sales advisor Izzy. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Andrei is so helpful and welcoming and…

Andrei is so helpful and welcoming and answered all the questions I had to put my mind at ease about buying my next vehicle.

September 2, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Charlotte, thanks for the 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Couldn’t recommend motorrange more

Couldn’t recommend motorrange more, explained the finance process etc to me & helped me find a car for my budget. Caitlin more she was so friendly & professional!

September 1, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Jennifer, thank you for leaving this great review. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 1 out of 5 stars

Scumbags

Scumbags , don’t pay £99 to test drive a car, they lie through their teeth not to give you it back.
This is even after doing a deal to buy a car, this is how they treat customers. After chasing for weeks , being ignored by the sales guy and lied to on the phone numerous times I had to contact my bank to help me get the money back.BE WARNED

July 31, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Alan,

We’re sorry to read your review and completely understand your frustration regarding the delay in receiving your £99 refund.

We would, however, like to reassure you that there was absolutely no intention to withhold your money. We process customer deposit refunds every day, and unfortunately, on this occasion there was some confusion as three different vehicles had been reserved. One deposit was refunded correctly, while another was missed due to a miscommunication between the sales advisor and our accounts team. This was an honest mistake, for which we sincerely apologise.

We are disappointed by some of the comments made in your review, as deliberately withholding a customer’s money would not reflect how we operate or our company values.

Our General Sales Manager, Sam, has attempted to contact you personally to explain what happened and apologise, but unfortunately his call went to voicemail.

We’re pleased that you did ultimately purchase a vehicle from us and hope you’re enjoying your new car. Should there be anything further we can assist you with, please don’t hesitate to get in touch.

Best regards,
Laura Gilchrist
Customer Care

Rated 2 out of 5 stars

Stressful experience …

I purchased an automatic hybrid car at the beginning of June, two weeks later it broke down while I was on holiday, the recovery man managed to get it started. MotorRange ordered some parts for it but booked me in for a month later, I found out a few weeks later after it had broken down twice more that I shouldn't have been allowed to drive the car away when I first booked it in. My main complaint is that I was repeatedly refused a courtesy car which i eventually got off them after I had to hire a car myself. After having my car in to be fixed for 8 weeks it had not been sorted so they agreed to me getting a refund. I will not be returning to MotorRange for another car

June 24, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Margaret, we’re sorry to hear that you have been left disappointed with your experience, and we fully appreciate how frustrating it must have been to experience repeated issues with your vehicle so soon after purchase.

Unfortunately, vehicles have many working components and faults can occur unexpectedly. Once the issue was diagnosed, the required parts were ordered, and we were equally frustrated by the subsequent delay from our third-party supplier, which was unfortunately outside of our control.

We also appreciate your frustration regarding a courtesy vehicle. Our courtesy cars are subject to availability on a first come, first served basis, and unfortunately we did not have one available initially. As soon as availability changed, we were able to provide you with a vehicle to help keep you on the road.

Ultimately, we understood that you had lost confidence in the vehicle and, in an effort to bring the matter to a resolution, we agreed to purchase the vehicle back from you. We’re sorry that your experience with us has ended this way and wish you all the best with your next vehicle.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Nick was our agent and helped make the…

Nick was our agent and helped make the transaction run very smooth.
Very respectfull and funny.

August 29, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Jay, thank you for taking the time to leave this great review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Very friendly and down to earth

Very friendly and down to earth - Nick 😊

August 29, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Katie, thank you for taking the time to leave this great review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Went to buy car from motor range

Went to buy car from motor range, met Tommee he was great!
Made the experience very stress free and easy!

August 27, 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello, thank you for taking the time to leave this great review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

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