Motor Range - Liverpool Reviews 

Thank you so much to Jason for helping me choose my new car! The whole service process was amazing and I was kept up to date throughout all stages, picked up the car yesterday with no issues!!! Thank you xx

Lovely sales people, not to pushy

Nick B was sound got the sale through quickly. Nice one.

Dealt with Nick B and from start to finish, he made me feel at ease as this is the first car I am buying. He interacted really well with me and the party I was with, was informative throughout. Thanks for your help Nick.

Brilliant service, no issues

Amazing on the day service Thomas is brilliant

Nick B was fantastic. A very easy experience

Nick b ,the salesman was truly professional from start to finish

Nick B has been great from the get go really friendly polite and talks you through everything

Would highly recommend getting a car from these

Excellent customer service received from Georg. He was most helpful in finding what we needed and we were looked after in a very respectful manner. I would definitely recommend looking out for Georg in the show room

Matthew was brilliant, second time i have bought a car from here with him. Very helpful and got me my perfect car!

Jason has took care of me with amazing customer service experience he is very friendly and a great sales man would 100% recommend going to him.

Purchased my Car in May 2026, This is the 2nd car I’ve purchased from Motor Range and I’ve been extremely impressed with the service and after care that was provided. They refurbished my alloys for me as part of the sale and it’s totally made my car look brand new! Thanks for all your help.

Guy & Laura have been brilliant 🤩

Motor range deal with their customers very well everyone is friendly and efficient, they keep you updated by phone when the car is in for servicing, Ericka and all colleagues were lovely, thanks to everyone for a good experience.

Nick B made our experience at motor range very fun and exciting after my original car being written off he was able to find the perfect car for me was very helpful and answered any questions I had if you come to motor range make sure Nick b sorts you out.

Nick Olsen went out of his way to help us. He gave us his number to call if we had any questions. Motor range has numerous cars so there is always one that you would love. Definitely would recommend motor range. I wouldn’t use any other car seller.

Great range of cars all placed in a logical order so you can compare models.

Really knowledgeable and friendly staff. Dan was amazing and helped all the way through the sale. Never pushy always polite. He helped me find a dream car. Thank you.

If it wasn’t for how bad the service and aftercare have been, I would have given Motorrage Liverpool a much higher rating. The sales team were fantastic; however, the service and aftercare team have been appalling.

The way they have handled the issues with my car has been absolutely shocking. Aside from the fact that they returned my car with damage to it and an empty fuel tank, this has been the worst experience I have ever had with a dealership.

I would not recommend Motorrage Liverpool to anyone based on my experience.

Nick B was lovely and efficient when I bought my new car

AVOID MOTOR RANGE — MY EXPERIENCE WAS A COMPLETE NIGHTMARE

I genuinely wish I had read more reviews before dealing with Motor Range.

What should have been a straightforward car purchase turned into an extremely frustrating experience involving misleading information, repeated excuses and serious concerns about credit searches being carried out during the process.

I was given assurances about what certain paperwork and processes involved, only to later discover that things were not as I understood them. I was particularly concerned to discover hard searches on my credit file and have been left having to fight to get answers about how and why they were carried out.

What makes this worse is the way my concerns have been handled. Rather than feeling like a company genuinely interested in resolving a customer's problem, I have felt like I have had to constantly chase, challenge and escalate matters just to get basic answers.

There were also multiple occasions where I was given information about the vehicle and the progress of the deal that did not match what I subsequently found out. That completely destroyed my confidence in the company.

Buying a car is not a small purchase. Customers are trusting you with their money, personal information and credit history. That trust should not be treated casually.

My advice to anyone considering Motor Range is simple:

READ EVERYTHING. DO NOT TAKE VERBAL ASSURANCES AT FACE VALUE. ASK EXACTLY WHAT YOU ARE SIGNING. ASK WHETHER A HARD CREDIT SEARCH WILL BE CARRIED OUT. GET EVERYTHING IN WRITING.

I am now taking the matter through the appropriate complaint process because I am not prepared to simply accept what happened.

Motor Range may have their side of the story, but this is mine — and based on my experience, I would not recommend this company.

If you are thinking about buying from them, I strongly suggest doing your homework first. My experience has been stressful, disappointing and completely unacceptable.

Response to Motor range -

From TransUnion
Dear CURTIS

Thank you for your recent dispute about your credit report.

Your dispute has been successful and we are now making arrangements for your credit report to be amended.

^^^^ ^^^^^^

I won my dispute against motor range as they could not prove they had my permission to do multiple hard searches like what they claimed in their response to my review, proof this company lies and tells you made up stories, just be careful guys.