Customer service brilliant. I have recently dealt with John and couldn'nt ask for better service had some issues with parts and when he said he would call me back he did which is unusual these days. S... See more
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So impressed with the customer service. My items arrived a few days after I ordered them. So grateful for the effort to ensure the parts were correct for my Ducati Monster 937. FYI, the Evotech slide... See more
The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they lo... See more
Company replied
I bought an handlebar weights which unfortunately did not fit my motorbike. A quick conversation with Sarah and a return had been arranged. I had my.money back in 5 days! Great customer service
Company details
Written by the company
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
Contact info
3 Faversham Street, 2204, Marrickville, Australia
- 02 9171 1657
- sales@motosuperi.com.au
- motosuperi.com.au
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Great communication and quick delivery…
Great communication and quick delivery of goods. John and the boys are great to deal with and very helpful. Will definitely buy from them again.

Reply from Moto Superi

Reply from Moto Superi
The moment I got there they did everything possible to help me with my needs
The staff really know bikes how to look after your needs

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Reply from Moto Superi
well packaged and protected products
well packaged and protected products, tail tidy & quadlock mount. postage time was excellent even considering it was processed as the shop was opening at the start of the new year.
would happily purchase from bike-shop again

Reply from Moto Superi

Reply from Moto Superi

Reply from Moto Superi
Bike bling
Pretty much always brought my bike bling from these guys, always great service and fast delivery.

Reply from Moto Superi
They are very helpful
They are very helpful, very professional, accommodating, patient, and quick with their customer service.

Reply from Moto Superi
Great products easy quick ordering process
Very easy ordering, very quick delivery everything fitted perfectly

Reply from Moto Superi
It's great to be able to pick up the…
It's great to be able to pick up the phone and give the guys a call about enquiries and products .

Reply from Moto Superi
A very high quality product that met my…
A very high quality product that met my expectation, and extremely prompt deliver.

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Reply from Moto Superi
All good
As a returning customer, I was offered a discount. Items were shipped in very little time.

Reply from Moto Superi
I had to contact the company twice in…
I had to contact the company twice in regards to not receiving any shipping notifications, to find out the part wasn’t even in stock. The company were polite, and apologised, though I wasn’t offered any refund or store credit in having to wait over a month for my parts. I feel like if I didn’t chase it up, I wouldn’t have been notified at all.

Reply from Moto Superi
The evotech quad lock mount for the…
The evotech quad lock mount for the Ducati V4s is awesome, well made, perfect fitment, recommend highly

Reply from Moto Superi
Never ends …
Fav part of the day ordering a bike part and getting one day closer to divorce

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Reply from Moto Superi
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