Motowales Reviews 

211
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpful, knowledgeable staff, making interactions pleasant and productive. Many people found the ordering process straightforward and efficient, with easy selection of needed items. People are highly satisfied with the quality of the products received, noting their excellent functionality and perfect fit. The delivery service is frequently highlighted for its speed and efficiency, with many experiencing super quick dispatches and timely arrivals. Excellent communication and secure packaging further enhance the positive customer experience, ensuring items arrive well-protected and with clear updates.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the great communication, quick... See more

Product

Consumers generally express satisfaction with the product, often highlighting its quality and how well it... See more

Delivery service

People report positive experiences with delivery service, frequently praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of placing orders online and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more

Rated 5 out of 5 stars

First time of using Motowales and given I was spending a significant amount of money I was apprehensive. However all was well and my purchase was absolutely fine. Good communication and items (pannier... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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4.8

All reviews

(211)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern…

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather and riding ability in the group. Plus you have the benefit of advanced tour guides thanks Roger & Mike it’s a massive thumbs up from me

April 18, 2026
Rated 5 out of 5 stars

Augdog adv

Recieved 1st set v2.loved quality ordered 2nd set v4 be here soon bags are waiting. Nice service correspondence. Thx

March 31, 2026
Rated 5 out of 5 stars

Tomo

Excellent few hours . Made too feel totally comfortable. Roger gave me new skills and had feedback throughout. Well worth signing up for

March 23, 2026
Rated 5 out of 5 stars

MotoWales 👍🏻

Great location to meet bikers and car fanatics always good conversations and great coffee and a friendly welcome

March 31, 2026
Rated 5 out of 5 stars

Would definitely recommend

I had a couple of questions before and after I purchased and their customer service was superb- fast, helpful and accurate. Delivery was also far quicker than I expected. Would 100% recommend them

March 10, 2026
Rated 5 out of 5 stars

Very good service from calling in for…

Very good service from calling in for some advice and getting a price ,
Booking it in and dropping the bike in a day earlier made it easier for me, seeing the difference when I picked it up Iam still smiling.
10 out of 10
Clive B

February 25, 2026
Rated 5 out of 5 stars

Best Customer Service possible

Best Customer Service possible.
They immediately let me know they were not happy with the part I ordered due to slight damage so gave options of full refund, waiting for the same part or free upgrade to a better part.
When the part arrived shortly after it came with a free gift and a pack of haribo. … you had me at Haribo.

March 6, 2026
Rated 5 out of 5 stars

Premium accessories and fitting service.

Great communication and assistance from the booking stage to handover of bike back to me.

Comprehensive feedback on where the components were fitted for future accessibility and complete instruction and demonstration on the operation of the upgraded accessories.

Good competitive pricing.

And finally…. A great cup of tea and Coffee 👍

March 4, 2026

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