Mouldking Reviews 

32
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Order for Mould King 24107 Daisy Flower Pot Botanical Construction Kit apparently despatched on 31st August to UK. Their tracking details shows customs clearance on 13th September and then nothing... See more

Rated 1 out of 5 stars

rubish never buy from here customer service is horrible I wanted a refund because there was a broken peice i contacted them and sent a clear pic and they said they could not see the damage! WASTE OF... See more

Rated 1 out of 5 stars

Been waiting for delivery since April 22,2026. Customer service is non-existent. Saying the shipment is being held in US customs since the above date. Do Not Buy from overseas Factory, I have bought f... See more

Rated 3 out of 5 stars

The UK website is clearly not monitored or has any customer service at all so its buyer beware. Took money but didn’t send set out. Zero reply to countless emails, Facebook messenger and WhatsApp.... See more

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1.7

Bad

TrustScore 1.5 out of 5

32 reviews

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1.7

All reviews

(32)

20 reviews in the last 12 months

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Rated 2 out of 5 stars

Ghostbus model , parts missing, poor backup

Purchased the Ghostbus model via Temu. It's a copy of the Ghost Busters Ecto1 car but probably without the proper licencing.
The brick quality seems good , on a par with Lego but the paper manual is small and less intuitive than Lego. Also the online PDF manual appeared to show an entirely different sequence!! Also the bags of bricks don't entirely follow the guide either, with bricks from bag 2 being needed before bag 1 had been used.

Problem immediately struck when 16 parts were missing from the early stages. I looked at their help online which says parts are free to replace but one off only and there's a hefty postage charge. Also you need to send a photo which is frankly a ridiculously process because after only 20 pieces in when the missing items were discovered I'm not going to check over 1000 other pieces in case they are missing.

Temo have me a refund thankfully. I won't be using Mound King again. It's in the recycling bin already.

July 2, 2025
Unprompted review
Rated 4 out of 5 stars

ordered 3 set and got them 14 days…

ordered 3 set and got them 14 days later, good quality on par with lego, only thing i can say that not so great is the manual, thats a bit small, and printed in a few shades darker than legos, so can be hard to see in poor lighting, other than that i like my RC leopard 2 and t-34

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed with these people I…

Very disappointed with these people I bought through ebay and the sellers been great but they are a waste of time. I bought the Liebherr RS9800 EXCAVATOR and had assembled the traction unit with all the motors tested and working, time to build the main body. Everything was fine until I found a part was missing. The part cannot be left off so I contacted their replace a part. There's a message say that if you buy from a 3rd party seller they're not interested at all so no parts. In a panic I contacted my seller and he couldn't have been more helpful. The part is on its way. NEVER AGAIN MOULDKING. Lego are slightly more expensive but aftersales are second to none!!

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Seems to be a scam

Seems to be a scam
No email response. Took money but then no contact. Hope item still arrives but seems very fishy. I wish I had stayed away from them.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

17015 MK crawler crane

So I bought the liebherr L130000 crawler crane and found out the counter balance of the turn table of the base amd platform very uneasy. Immediately tipping back. I went on ahead and braced it with more lego bricks and continued the build. Used the weights that came with package amd once I added the last boom it would tip forward. Even with the counter balance all the way out. Leaned the crane against the wall keeping the whole thing intact. Woke up the next morning and idea hit me. Used more technic bars and basically build it to keep the platforms together. At the same time needed to fix the weight issue. Found flat 1/2oz weights that you would use for dually and semi truck rims to balance wheels amd stacked them in the basket. Carefully slid crane away from wall and crane was stable on its own. Also the string that came with it is not strong enough so I used the guts of another rope that would hold 160lbs. Everything worked after that. Thanks

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! No UK address. No email response. I had to claim the refund from bank.

August 19, 2023
Unprompted review
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