Order placed over a week ago and no delivery confirmation or date received, I have emailed twice and no reply, chat not responding when I ask for alternative number as their phone is not responding... See more
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Bought metal bench and bistro set. Both items very good quality. Folding mechanisms on bistro set very smooth and bench legs fold in/out for storage with socket to keep in place. I am so pleased with... See more
Company replied
We are delighted with our bistro patio set and already own the matching garden bench also purchased at Mouse and Manor. Mouse and Manor are a great company to deal with, geniune products, competitiv... See more
Lovely garden bistro set. Queries answered swiftly when one part of package arrived before the other and also where a foot pad was missing. Assured a replacement would be sent out straight away. Exc... See more
Company details
Written by the company
Mouse & Manor is an online retailer of high quality garden furniture, fire pits, chimeneas and pizza ovens. At Mouse & Manor, our ultimate aim is to provide the best design, quality & service for every customer from a website you can trust.
Contact info
Grigshot House, Rooksmoor, GL55NB, Stroud, United Kingdom
- 03301336187
- support@mouseandmanor.co.uk
- mouseandmanor.co.uk
4.2
Great
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Order placed over a week ago and no…
Order placed over a week ago and no delivery confirmation or date received, I have emailed twice and no reply, chat not responding when I ask for alternative number as their phone is not responding either.
Not impressed with communication from this company and unsure if I can get a refund.
June 12, 2025
Unprompted review
Easy website to view and order
Easy website to view and order - arrived in good time and well packaged.
Very easy to assemble - took about 4 minutes- and looks lovely- exactly what I wanted for a space in my very small courtyard garden
February 17, 2025
Excellent service
Excellent product, kept me informed of delivery timescale.
Communication excellent.
August 12, 2024
Beautiful piece of furniture
Beautiful piece of furniture, delivered on time. All good.
July 31, 2024
Beautiful etagere
Super fast delivery. Beautiful etagere and looks great with my matching bistro set. Perfect for adding some extra pot space to a small patio or courtyard.
May 31, 2024
5 stars all round
5 stars for product, price and customer service. I'm over the moon with my bistro set, I absolutely love it. I have to especially praise Mouse and Manor for their customer service, it was excellent. I would definitely buy from them again.
April 12, 2024
Prompt service and delivery and…
Prompt service and delivery and reassuring emails to keep you up to date. Felt a very personal service. Helen
April 12, 2024
Delighted with my purchase
Delighted with my purchase. Excellent quality and helpful service.
April 16, 2024
mattres cover to short & to thin +…
mattres cover to short & to thin + nodiscount given on sale of twoitems
April 16, 2024
Excellent communication and a very nice…
Excellent communication and a very nice bench.
April 16, 2024
Lovely garden bistro set.
Lovely garden bistro set.
Queries answered swiftly when one part of package arrived before the other and also where a foot pad was missing. Assured a replacement would be sent out straight away. Excellent communication and customer service.
April 8, 2024
Absolutely delighted with our new…
Absolutely delighted with our new bench. Easy to put together and looking great
Delivered on time.
March 20, 2024
Very helpful when our product didn’t…
Very helpful when our product didn’t come when expected!
March 20, 2024
Everything was as advertised really…
Everything was as advertised really lovely product delivery was excellent as well
March 25, 2024
Fantastic service
Fantastic service, website and product.
Really pleased with my garden table and chairs.
Also no delivery charge and arrived to me within 5 days. Brilliant
March 10, 2024
I ordered a bistro table and chairs…
I ordered a bistro table and chairs which were on sale at a really reasonable price. The order arrived really quickly. Everything was packaged and boxed really well and was perfect
March 7, 2024
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