Mobile Outfitters UK Reviews 

255
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Purchased full body protection just over a week ago 50 pounds approx looked great. However my phone fell from my pocket whilst leaving my van now the entire top of the rear of the phone is broken so m... See more

Company replied

Rated 1 out of 5 stars

Hopeless. Paid £60 13/11/18. Today I returned to the kiosk Mobile Outfitters, St David’s Centre, Cardiff with the lifetime guarantee and photographs to show the Clear Coating peeling off. As we... See more

Company replied

Rated 1 out of 5 stars

Got my iPhone X done at the shop in lakeside Thurrock and it cost £50 3 days later it all fell off and shredded, went back after Xmas to be told that I needed to give them the plastic which came off f... See more

Company replied

Rated 1 out of 5 stars

Contacted on several occasions and never once replied to my emails. Checked spam boxes just incase they say anything about that. The reputation says it all, AVOID at all costs. They applied a scree... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

We supply an extensive range of scratch protection products that cover everything from mobile phones to laptops, tablets, cameras and smart watches.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

255 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(255)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience.

Fantastic experience
Thank you David for your great knowledge and your amazing work for Samsung in Oxford Circus.well done!

June 25, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Thank you so much for the review!

Rated 5 out of 5 stars

I have used mobile outfitters for all…

I have used mobile outfitters for all my mobile phones, each time I have been very happy, and if I have had a problem they are more than happy to fix it for me. I've have recommended them to both family and friends, and even they are a bit pricey, I wouldn't go anywhere else. I've used both their skins and screen protections. Excellent

June 20, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Thank you! Glad to hear.

Rated 5 out of 5 stars

100 percent recommandation

100 recommendations product
Came here randomly via a friend but when I go through it I like it but now I loving it . It's very good. Recommended

May 22, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Thank you!

Rated 1 out of 5 stars

Con/Money Scam company

I took photos of my peeled off screen cover the day after it peeled off and sent it to the customer service (It actually started peeling about 3 hours after it was freshly applied), i read reviews of other people who had the same problem of a faulty screen protector.They never refunded me and expected me to come all the way back to their only oxford street branch to get it replaced...after failing on several promises o refunding within 14 days. It hadn't even been 24 hours. I was travelling that week so couldn't, but i'm writing another review about this situation having returned from my travels because they made no effort to rectify the situation and i can't get over how some shops can con people just for money.I just wanted a screen protector not months of hassle and failed promises and rubbish assurances. its the most senseless and stupidest service ever. Do not go to the mobile outfitters stand in the Samsung shop on oxford high street. In fact don't go to and branch anywhere else. There probably aren't too many branches because of how rubbish and conning and stupid their services/rules are. But still, avoid at all costs.

April 30, 2020
Unprompted review
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Reply from Mobile Outfitters UK

We have a two week installation quarantee so you can change the product for free in the two weeks if there is a problem with the installation.

Rated 5 out of 5 stars

I 100% recommended this product

I got my phone done in Manchester at trafford center. They provided great service and my phone was also handled with great care.This product has saved my phone many many times with no scratches or cracks to any part of my phone. I got the fusion full body combo. I totally recommend this product and is so worthwhile for your money

April 9, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Thank you so much. Amazing to hear!

Rated 1 out of 5 stars

Damaged my phone

I attended the Manchester concession and the staff member dropped my phone and covered his hand over the damage when he presented it to me. I later noticed it after I took it out the pouch. After two months of emailing the company they refused to compensate me and I will never use their company again.

April 6, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome products and friendly service! Would recommend!!

I had my iPhone 11 done in Newcastle with Clear-Coat full-body scratch protection and a Fusion bumper and I LOVE IT!

I'm always dropping my phone and have never failed to smash the screen on every iPhone I've owned so was looking for something that would stop me from damaging my new one. I was a bit sceptical at first but the staff were really friendly, talked me through the process and how it works and so I decided to go for it.

Good job I did as not too long later, I dropped my phone while getting out of the car onto concrete. Now the last time I did that I smashed my phone screen but this time it was completely fine - not even a scratch on the screen!

Would highly recommend!

April 1, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Thank you so much! We really appreciate this.

Rated 5 out of 5 stars

Recommend the style skins!

Decided to get my old OnePlus 5t skinned to give it a new lease of life and what can I say! Loads of styles to choose from, I went for the gorgeous grey carbon effect and it definitely made it feel desirable again. It's been on for a month and shows zero sign of coming off any time soon so I don't doubt it's reliability. The staff at the Newcastle store were super friendly and professional too. 10/10 all round ☝️

April 1, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Thank you so much! We are glad to hear that you liked our products!

Rated 5 out of 5 stars

If you are hesitant... JUST GO FOR IT. Best decision EVERRRR

I have a iPhone 11 pro max and had went for the gel cover. I had got a matt back protector which was £5 extra and all come to £65. I was very hesitant paying this when I could just go on eBay and buy a screen protector for £2.50. I had got this done and it was the best decision I made. You can actually feel the quality and you can feel the safety on my phone. You can have it so you can wear cases on your phone or to surround your phone. I had got it cut to size to fit around my case. After having an issue (Mo Outfitters Non Related) I went back and Mobile Outfitters helped me straight away within the 14 day period and even replaced me screen gel. Would highly recommend this place as it has saved my phone.

March 16, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Hi Dan, Thanks for a great review, we are so glad you love our products :)

Rated 5 out of 5 stars

Wow that's awesome!!

I believe i was the 1st Samsung S20 customer getting a wrap on release day. David @ Intu Trafford didn't let the pressure get to him and did a fabulous job. 10/10 for service and quality of finish. Highly recommend!

March 13, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Hi Yasin, thanks for a great review :)

Rated 5 out of 5 stars

Mobile outfitters at Braehead

Mobile outfitters at Braehead

Have used these guys for years and always found the product and service best on the market, was in for a warranty claim 20 minutes before they shut and jonlee was still very positive and helpful despite I am sure just wanting to get finished. Still took time to chat and run though the product warranty etc.

Great service can’t fault it as usual.

Keep up the great service and as always a really great product.

March 12, 2020
Unprompted review
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Reply from Mobile Outfitters UK

Hi Andrew, thanks for a great review :)

Rated 5 out of 5 stars

Perfect product and service

Dawid at Braehead was such a nice bloke and did a fantastic job of my s10 screen protector replacement. Can'y falt the service or these products

March 12, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi Liam, thanks for a great review of our staff member and service :)

Rated 5 out of 5 stars

MR Ramdn in Samsung Oxford street

MR Ramdn in Samsung Oxford street is professional and patient to the customers I like his behaviour and the way communicates with customers and help them in the best way.

March 11, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi Atena, thanks for a great review of our staff member and service :)

Rated 1 out of 5 stars

The screen peeled off after 3 weeks

The screen peeled off after 3 weeks. Im not paying him to put it on wrong again. Id rather pay full price for someone who knows what there doing. Dont use Mobile Outfitter The Centre MK Milton Keynes.

March 10, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi, we have a two week installation warranty so if anything is wrong with the protection in the two weeks we change it for free.

Rated 5 out of 5 stars

I went to mobile outfitters in braehead…

I went to mobile outfitters in braehead and the customer service from Jonlee was absolutely amazing what a guy he made sure I was happy with the service he spoke me through every step he was doing he was telling you jokes and was able to have a good conversation and was also asking how my day was going keep the good work up Jonlee your the employee that the company are looking for well done

March 10, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi Christopher, thanks for a great review of our service :)

Rated 5 out of 5 stars

I went to Mobile Outfitters in Eldon…

I went to Mobile Outfitters in Eldon Square to have my I Phone X re covered under the warranty, as it had been on for over a year and was starting to look a little shabby as I use the phone both for work and personal so it had had a fair amount of use
Dan greeted me like an old friend and removed the cover showing me that the phone was still brand new underneath the cover ( I got the phone covered as soon as I bought it as I had had previous ones done) he told me to pop back in half an hour and it would be ready.
Upon returning the phone was done and looked again just like brand new phone
I would normally upgrade every 2 years but as this phone is as good as the day I bought it I have opted for a sim only contract which saves me about £70 a month all due to a plastic cover!!
Thanks Dan for your professionalism and speed at which you did my phone
Mobile Outfitters Eldon Square a nice place to deal with!
Chris G

March 10, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi Chris. thanks for being a loyal customer to our brand we are glad you love our products and our service :)

Rated 5 out of 5 stars

Rahman and David in the Oxford St…

Rahman and David in the Oxford St branch have been amazing! They fitted a Matt screen protector on my s10+ and I love it.

Thanks guys! If you need a good screen protector then visit these guys

March 9, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi Tanzim, Thanks for a great review :)

Rated 5 out of 5 stars

Super !!!

Recently had S10+ Matt screen protector fitted and today iPod done.Both are excellent - absolutely no complaints. 5 stars.

March 7, 2020
Unprompted review
Mobile Outfitters UK logo

Reply from Mobile Outfitters UK

Hi James, Thanks for a great review :)

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