I recently carried out a roofing survey for Move Plus and had the pleasure of dealing with Saray. From start to finish, her professionalism stood out. She was diligent throughout the process and main... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Moveplus is the UK’s premier Part Exchange and Assisted Move Specialist, collaborating with many of the country's housebuilders to manage these schemes seamlessly on their behalf. Our dedicated team ensures a smooth and stress-free process for our clients, managing every step from the initial property valuation to the legal completion. With over 30 years of collective experience, we provide confidence, trust, and honesty in every aspect of the service we offer. Moveplus are fully committed to providing UK housebuilders with the highest quality advice, service and results available within the sector.
4 The Courtyards, CO4 9PE, Colchester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a great service and had a wonderful experience, Nelle assisted me and I had never dealt with move plus overall great experience!

Reply from Moveplus
Aaliyah at Move Plus made our experience with the company reassuring and always fully explained the everchanging situation. Although we did not follow through with selling our primary home to purchase another, we will definitely have no qualms in using her company anytime in the future. Aaliyah was forever patient, helpful and supportive throughout our frequent telephone and email contacts. She is a great ambassador for her company and we can strongly recommend Move Plus to anyone who is buying and selling their primary residence.
Peter and Susan Julian

Reply from Moveplus
Ms Nelle Sackett
Very quick, very efficient nothing else to say! Very easy from my point of view

Reply from Moveplus
Aaliyah has been excellent and although early stages she has kept us fully informed with the utmost professional approach. I look forward to completing our purchase in due course

Reply from Moveplus
We have been dealing with Nelle and she has been top class and very efficient.
Would use them again no question .
Thank you !

Reply from Moveplus
Both my wife and I found Nelle Sackett to be very helpful and informative. So thank you

Reply from Moveplus
Nelle was very friendly and efficient at getting our offer accepted and purchase kick started!

Reply from Moveplus
We had the pleasure of dealing with Louise. She kept us updated from start to finish, also helping us with any queries/ issues that we didn't understand. Thank you for all your help.

Reply from Moveplus
Really impressed with Nelle Sackett. She was friendly, helpful and very responsive. Thanks Nelle!

Reply from Moveplus
James was on the ball and kept me informed a;; the way through the process,

Reply from Moveplus
Aaliyah has been very polite and helpful! Making the first steps of moving to our new home easy.

Reply from Moveplus
I had a fantastic experience working with James Pinchbeck at Move Plus. From start to finish, he was incredibly helpful and made the whole process smooth and stress-free. His communication was excellent – always quick to respond, clear with updates, and proactive in keeping me informed every step of the way. James went above and beyond to make sure everything was handled efficiently, and it was clear he genuinely cared about providing great service. I couldn’t recommend him highly enough for anyone looking for a professional, reliable, and friendly experience with Move Plus.

Reply from Moveplus
We have had a great experience so far with Move Plus, especially working with Nelle who has been super communicative and helpful! Thanks for all your help :)

Reply from Moveplus
Aaliyah Brown is helpful , polite and I highly recommended!

Reply from Moveplus
MOVEPLUS! THANK YOU!! 🤩
We cannot recommend MovePlus highly enough. When it comes to “delivering above and beyond”, MovePlus truly did just that!
From their ability to sell your home in record time (and yes, they really excel in this area), to the outstanding support provided by Jessica James from MovePlus—an incredible asset to the company—the whole experience was exceptional. Her regular updates, relentless chasing of all parties, and constant communication ensured we were informed every step of the way. From leaving our old home to settling into our new one, Jessica made the process feel completely seamless!
In short—forget sending hundreds of emails chasing solicitors, estate agents, mortgage advisors, and third-party suppliers. Simply go with MovePlus. Trust me, you’ll be glad you did!

Reply from Moveplus
Despite representing the sellers, Jessica James went above and beyond to assist me at every stage of the process. Her communication was always prompt, clear, and reassuring, making what could have been a stressful experience much smoother. She kept me updated, liaised effectively between all parties, and was always willing to go the extra mile to help.
I would highly recommend Moveplus and Jessica to anyone looking for a professional, proactive, and genuinely supportive agent. Five stars well deserved!

Reply from Moveplus
We had such a great experience with Move+. Both Megan and Jess were incredibly helpful, friendly and communicative throughout. Megan helped us with the sale of our property and was there to advise and support us then Jess helped us with everything from there on. Without Jess keeping us updated, pushing things along and chasing the solicitors, I don't know how we'd have done it - I don't think we'd be in our new house now! Thank you to you both!
Would highly recommend using Move+ 🙂

Reply from Moveplus
Megan was friendly and helpful throughout the process. It was refreshing to receive update emails about the progress being made. I genuinely felt she was on my side and wanted to make everything work for me.

Reply from Moveplus
Clearly Faye did a lot of chasing in the background and kept me up to date with progress ( which she quickly tuned herself into what I needed to keep stress levels down!).
We needed to act quickly to get the house of our dreams, Faye certainly played her part in achieving this, well done Faye!

Reply from Moveplus
My experience with Moveplus was great. Mrs Nelle was very helpful in dealing with us.

Reply from Moveplus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.