I recently carried out a roofing survey for Move Plus and had the pleasure of dealing with Saray. From start to finish, her professionalism stood out. She was diligent throughout the process and main... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Moveplus is the UK’s premier Part Exchange and Assisted Move Specialist, collaborating with many of the country's housebuilders to manage these schemes seamlessly on their behalf. Our dedicated team ensures a smooth and stress-free process for our clients, managing every step from the initial property valuation to the legal completion. With over 30 years of collective experience, we provide confidence, trust, and honesty in every aspect of the service we offer. Moveplus are fully committed to providing UK housebuilders with the highest quality advice, service and results available within the sector.
4 The Courtyards, CO4 9PE, Colchester, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This has been a very stresssful experience but Naomi Sharman has literally held our hand throughout. We have probably spoken to her nearly everyday for six months. During this time she has kept us updated, constantly putting our mind at ease. We couldn’t have done this without her.
I think it is true to say that exchange and completion would not have got across the line without Faye’s hard work, coordination and diplomatic cajoling!!! We are very grateful to Faye and Moveplus, and can’t thank them enough for keeping on the case and making it all happen.
Had excellent support and correspondence from Nelle throughout the process of getting our first offer secured. Everything was speedy, just at the end of the phone or email. As first time buyers, this has really supported us with this process. Would highly recommend.
Thanks to Aaliyah for the helpful and proactive communication throughout the first stage of our house purchase. We were always kept up to date with progress and she responded quickly to any questions we had. Thanks Aaliyah!
Louise was brilliant and made a very stressful process easier. She chased all parties involved and kept me updated everyday; which really helped me. It is so important to know what is going on and without Louise the process would have been much more stressful.
I would like to say a big and well deserved thank you to Faye. Faye’s help with keeping us up to date with our purchase chasing up Solictors and Agents involved in our chain was so very helpful keeping us informed every step of the way and always responsive to emails and phone calls.
We found Faye so very reassuring when at times the process was quite stressful.
Would without a doubt highly recommend Faye to help with the buying and selling
process.
Thank you Faye

Reply from Moveplus
Perfect support! Open and transparent communication, on progress of our Property sale, follow up always updated. Guidance given was knowledgable and always friendly and supportive for someone who hasn’t been in the process for many years. Thank you Leaha

Reply from Moveplus
Nelle was great at assisting us with our next steps. Strongly recommend.
Thank you

Reply from Moveplus
We were bidding for a property and Nelle helped us make communication effective with the seller and bidding process. Overall she aided forwad the sales process effectively and swiftly

Reply from Moveplus
Faye was super helpful and kept us informed all the way through our sale and purchase. Although it was a stressful time as house selling and buying is Faye made us feel at ease that everything was being taken care of and getting our weekly updates on progression! Thank you so much Faye for getting us over the line!

Reply from Moveplus
Faye and jess where great.It took nearly 5 months of stress hassle and completely useless solicitors.These two though kept us sane !!! Constantly more or less daily updates whether good or bad or No information to pass on.So communication from both was great but FAYE was the main one dealing with the house sale and purchase both together.I couldn't praise her highly enough she was great and deserves every plaudite that comes her way.Will even miss talking with her as never come across any with such a greater level of service
SO REALLY WELL DONE FAYE xx

Reply from Moveplus
Really helpful and moved things along Faye Cogman was most obliging.

Reply from Moveplus
CJ was a pleasure to deal with.
Made everything easy and straight forward.
Very helpful
Thank you CJ

Reply from Moveplus
We've recently completed a property clean having been contacted and instructed by CJ. It's been a pleasure to have worked with her throughout, with her proving to be professional, helpful and super nice to boot! We look forward to working with her again in the future.

Reply from Moveplus
Aaliyah Brown of move-plus has been such an amazing professional, she encourages client engagement. She has been very helpful and supportive in guiding and directing us to the right people to help with our purchase. Excellent communication in updating us with progress.

Reply from Moveplus
MovePlus used our services to go and clean a property for them. We had contact with CJ who was very accommodating and helpful with the whole booking in process. After we had completed the clean CJ was very quick to email and praise the works we had completed.
We look forward to working with you again CJ.

Reply from Moveplus
Louise has been an absolute superstar through the process, going above and beyond with fast and efficient communication, support and advice, I could not recommend her, or Move Plus more.

Reply from Moveplus
CJ is always incredibly helpful. Pleasure to work with!

Reply from Moveplus
Nelle was very helpful and responded very quickly !

Reply from Moveplus
Many thanks to CJ for hiring us in to renovate a property garden in Lincolnshire, before the new owners moved in. The organisation and instruction from Moveplus was very efficient and clear, and enabled the job to go smoothly.
Mark McLellan
Plexfield Garden Services

Reply from Moveplus
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.