Movemybooks Reviews 

3,013
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and seamless process, making data migration quick and straightforward. Many people highlight the excellent user experience, noting that complex tasks were completed efficiently within hours. Reviewers appreciate the clear instructions and timely communication provided, ensuring a smooth transition with minimal tidying up. However, some customers also noted concerns regarding customer service accessibility. A few people mentioned that support is primarily email-based, requiring a 24-hour waiting period for responses, and that telephone support is not available. This led to some dissatisfaction for those needing immediate assistance.

What people talk about most

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting its ease of use and... See more

Service

Users describe positive interactions with service, highlighting its speed, ease of use, and accuracy. Many... See more

Instructions

Clients share positive opinions on instructions, with many reviewers finding them clear, easy to follow, and... See more

Response time

People report positive experiences with response times, often noting a quick turnaround and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some describing it as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,013)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

they rock

quick. accurate and no hassle. very helpful and available for queries. you guys rock

May 2, 2025
Rated 5 out of 5 stars

Import 123

You have to have a clean company to export into but the end result was very impressive!

We had matching P&L and Balance Sheet from the point of import.

April 3, 2025
Rated 2 out of 5 stars

Sure this saved a bit of time

Sure this saved a bit of time, but I was staggered by how much manual checking and correcting of data had to be done after I switched from Quickbooks to Xero. Glad I didn't pay for it, would have expected a refund. Over-sold by accountants.

April 1, 2025
Movemybooks logo

Reply from Movemybooks

Hi Paul

Sorry to hear you've had additional work to do as a result of converting. We try to be as open as possible that there will always be some tasks to complete following the conversion but usually they don't take too long.

Unfortunately, we're not able to influence how others present our services or whether they convey there might be work required following the conversion.

Thanks anyway for taking the time to leave a review.

Regards
Nathan

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