Move Your Spa Reviews 752

Great service from move your spa! The guys, Tom & Malaki were amazing. They are extremely professional and polite. Moving our tub from a very awkward, multilayered garden to our garden was a huge task. They handled the tub with the upmost care and managed to put it in place, exactly where we wanted it.
They made it look easy. Brilliant service and time keeping too.

A fantastic company.! I had a few challenges that happened beyond their control and they delt with them superbly .
I can’t recommend them enough!

Great service from the team, our Spa was transported from our old home to our new one without any issue. Purpose built kit and vehicle made this process painless. We had the guys remove the top and the mover during transit, this was placed back on our spa at the new location. In three words; Courteous, proffesional and knowledgeable.

Everything was easy from first contact to move day. Comms were really good and Lee and Rich were excellent, call couple of hours before arrival and bang on time. They were very efficient and had the job done in a very short timescale.

Fantastic service would highly recommend
Great communication and the delivery was spot on - thanks guys

The whole process from initial enquiry to eventual pick up was exemplary.
Kylie was a delight to deal with on the phone and the team who did the pick up were timely and efficient. Definitely would recommend.

Tom and Tony were brilliant in delivering our hot tub. Nothing was too much trouble for them and they wanted to ensure we were completely happy with its location before leaving. Highly recommend.

We're great explained everything and really pleasant so happy to be able to get back in hot tub

Keiran and Mick removed our hot tub and were brilliant: friendly and professional.
I was a little worried as our removal was not the most straightforward due to the laypout of our garden, but they were reassuring and the job was completed no problem.
Prior to the removal, Beks and Kylie helped to organise it all, and were also great, very friendly and helpful.

The delivery guys Josh and Danny were amazing such polite and helpful lads can’t fault them at all, what I will say though is it might be worth doing a survey for the access to the property’s way in advance I was asked for pics of the access two days before even though I stated we had steps when I first ordered and was forced to cut my handrail of the steps leading to the property which is going to cost us to replace, the lads didn’t even use access to the steps the hot tub came straight off the truck onto the garden. So it might be worth more communication from the sales team.

Great experience from Move Your Spa. Mick and Kieran arrived when expected and did a brilliant job in taking our old tub away. It was quite a long “pull” from where it was sited, down a narrow side passage to the truck. They seemed to be enjoying their work and all in all made it a very pleasant experience. Excellent job and we very happy.

We've just had a lid lifter fitted to our hot tub.
Mick and Kieran did an excellent job and were both very pleasant.

The guys were really helpful and very competent at their trade. Highly recommend.

Andrei and Mick, so nice and so professional A+ service highly recommend.

Dealing with Becks and the team from moveyourspa was easy, sent videos requested so the team knew what the access was like at both properties. Mick & Andrei who moved the spa for us knew exactly what they were doing and just got on with the job, absolutely brilliant, would definitely use them again.

Request for information upfront was prompt and thorough, as a result baseline price was very reasonable (pleasantly surprised)
T&C's do contain potential extra costs so worth familiarising yourself with what is/is not included (but it is nothing out of the ordinary). Lead time to move was circa 2 week again which i think is good.
On the day movers Andrei & Callum were good communicators, on time and very good. Andrei is clearly experienced. Tub was transported without issue, access issues receiving end were overcome without fuss.

Had a hot tub delivered this afternoon by Lee and Rich.
Both were fantastic!
Really nice guys, kept us informed throughout the morning regarding time of pick up and drop off.
They made it look really easy, manoeuvring and positioning the hot tub was seamless.
Looking forward to seeing them again for a set up and service.

The guys were on time and rang an hour before they were due to arrive.

Very nice guys Lee & Rich - Would highly recommend.

Will be using them again in the future for the other services they have to offer.