Moving You Reviews 

66
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Guy was our estate agent for our first house purchase and we cannot recommend him highly enough. The process was long and stressful, but Guy made it so much more manageable from start to finish.... See more

Rated 5 out of 5 stars

We asked Guy from Moving You to take over our house sell, after being let down by another company. It was the best decision we ever made! From beginning to end, Guy was outstanding, incredibly supp... See more

Rated 5 out of 5 stars

Excellent service and proactive from start to finish ​It had been a long time since we last moved, so having Guy guide us through the process and offer clear advice made a huge difference. ​He was... See more

Rated 5 out of 5 stars

Max and Nicola were brilliant throughout the selling process. They managed all the viewings, kept me updated, and helped us secure a great price. Once we agreed a sale, they made sure there were no un... See more

Company details

  1. Real Estate Agents

Written by the company

Moving You offers a market-leading approach to estate agency in the UK, among the top 10% in the country" RATED EXCELLENT for marketing, sales and service. We've not been around since the 1800's and you won't find us on the high street either. Our mission is to improve the home buying and selling experience one move at time, so we've decided to do things a little differently! Our agents deliver 5-star rated service and one point of contact from start to finish to improve your experience. Our partner agents are business owners, offering a bespoke and personal service. They limit their number of clients to deliver you a better experience. They will also be there to serve you when other agents are closed outside office hours. You will be given direct access to your agent, so there's no need for offices or call centres and no being passed from one person to the next when looking to buy or sell your home. Working with one of our highly experienced agents from start to finish, who are 5-star rated and have helped move 1000's of buyers and sellers, will ensure you have the support you need when you need it. We are an estate agency that uses innovative technology to maximise exposure. On demand services provide better results, whilst improving the customer journey through a more personal service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(66)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guy Rolfe, a pleasure to work with

We couldn’t have asked for a better experience selling our home than working with Guy. From start to finish, he was professional, knowledgeable, and incredibly proactive. He gave us honest advice on how to prepare our home for the market, had a great strategy for pricing and marketing, and kept us informed every step of the way.

Thanks to Guy’s expertise and dedication, we were able to sell our house in a timely fashion. His communication was always clear and timely, and he made what could have been a stressful process feel smooth and manageable.

If you’re thinking of selling your home, we wholeheartedly recommend Guy. He goes above and beyond for his clients, and we’re so grateful we had him on our side!

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

I'm extremely disappointed and angry at…

I'm extremely disappointed and angry at the experience I have had with this company, more so because I really wanted to use them as I have heard such good things about Andy. I met with Andy on tues 27th May, I made sure I was promp and replied to him straight away when he wanted to confirm our appointment as I wouldn't mess anyone about. We met at my house and I was feeling happy and confident speaking to him and what he had to say and his knowledge in selling houses. He told me that he would then get back to me in regards to our valuation. After a week I did start to wonder when I would hear from him as there had been no communication so I messaged him on his works mobile. There was no reply and after 10 days/ 2 weeks I did start to worry of he was ok and maybe there was a good reason for the lack of communication. I then sent an email to another agent to ask for help but was again ignored. I emailed Andy and tried to ring him, I even put another request on the moving you Web page to request a call back to discuss my valuation but everytime I have been ignored. It took alot of work getting my house ready to be viewed, having to take the time off work and make sure 3 children were also out of the house. Also the fact that Andy messaged me on the day of the appointment to confirm it, but then decided he would completely ignore me after is quite honestly really shocking and disrespectful to me as I would never have let him down and wasted his time. If he was not interested in selling our property for whatever reason a simple email would have been courteous. I had recommended him to my clients as I am in contact with alot of people, but they also will not be using him now as it's impossible for me to recommended this company. It's just all very unnecessary and a really unprofessional way to run a business!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Guy Rolfe - Moving you Bristol - 5 star service!

I met Guy along with another estate agent when it came to selecting an agent to help sell our house, and Guy was a clear choice based on his professionalism, the information he provided us, his manner, attitude and comforting demeanour. Selling your house is stressful and everything about Guy’s process including the way he communicated with us when it came to booking in viewings, the explanations he gave to us for any advice he gave, his calmness when sometimes our schedule didn’t fit with potential viewings etc were absolutely brilliant. Guy made the selling of our house an absolute breeze and he sold our house within a week for an excellent price. We could not have been happier with our choice of agent and would absolutely recommend Guy to anyone looking to move in Bristol.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, superb service. Andy kept us in the loop throughout the whole process. Nicola always goes above and beyond when dealing with potential buyers and does her best to provide solutions for any issues raised. Highly recommended.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Guy is an outstanding estate agent

Guy is an outstanding estate agent! He was quick to view my property and provide a quote. The photographs he took were professional and high quality. He is a man on a mission and had my home listed that same evening! Guy is down to earth and kept me informed throughout the entire process. As a first-time seller, I found him to be incredibly helpful, making everything simple and straightforward. I highly recommend Guy if you're looking to sell your property.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to make an appointment to view…

I wanted to make an appointment to view the house. I was contacted the first day. However, they said they would talk to the seller about a suitable day and call me the next day. When I call, I can't reach them. They have been sending me messages for the last 4 days saying they will get back to me at a suitable time. Even though I told them I was expecting your call, they never called back. When you want to call, you can't talk to the person. If this is a difficult situation at first, I can't think about what comes next.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Moving You and…

I would highly recommend Moving You and wouldn’t hesitate to use their services again.
Andy was extremely knowledgeable of the market and the whole process was seamless.
We were kept updated throughout the sale which made it a less stressful experience.
A big thank you to Andy and his staff.
Jeff and Karen

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Truly a 5 star service

From initial contact to completion Guy was absolutely superb! Always professional, patient, informative and proving great communications throughout the whole process, I'd happy recommend Guy (& Moving You) to anyone selling a property. Truly a 5 star service.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Trust Guy!

Guy provided Jane and myself with a smooth sell. Professional and courteous. Always updating us during the process. Always able to respond to our queries. Would highly recommend.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Not your average Estate Agent

Normally I'd begrudge paying an estate agent fee, especially following the service (or lack of) that I've received previously, however 'Moving You' aren't your normal estate agent. From the very 1st contact with them and right through until completion, Andy from Moving You was on hand at all hours of the day 7 days a week to answer questions and to provide updates. He proactively chased the chain and reported back to me with updates without prompting, and put in a lot of work to ensure a smooth completion for what turned out to be a challenging chain. At the end of the process I was happy to pay the fee and would highly recommend Moving You to anyone who wants to make their next move as stress free as possible.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Simply a Star!

In two words, what does an Estate Agent need to be? The answer is 'Guy Rolfe'! I don't know what we would have done without him. Moving never seems to be straightforward, but ours was protracted and complicated due to having to marry up the sale of two separate family houses in order to buy just one.
From the initial chats, to the photos being taken, to the viewings, to the prompt voice messages explaining how those viewings had gone, to the chasing up of everyone and everything, Guy was simply superb! He's friendly, humorous, majorly efficient and trustworthy - not a common combination! If we asked a question, it was answered quickly. If we needed someone nudging, Guy had probably already done it.
There is no doubt that Guy stands out in the crowd when it comes to being on the ball. Whilst the estate agents either side of us in the chain fumbled around, went missing for days and kept information that we needed to know to themselves, Guy was open and honest, updating us regularly through our joint Whatsapp group and soothing our worries when things seemed to be falling apart. He knew each of the other Estate Agents in our chain, and all of the Solicitors, too, and often had information that we simply couldn't get for ourselves.
I cannot praise our experience with him enough. This was no cold, hard, only-after-the-cash contract, where we were passed over to different members of a massive team every two seconds. Instead, Guy did everything, working his socks off to ensure everything was as smooth as possible.
I cannot recommend Guy highly enough, and I would urge anyone considering moving to give him a call. Thanks, Guy! You're a star!
J&A, A&N

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Adams a fraud

Horrifc agents who shouldn’t be in charge of any HMOs they are the definition of frauds. Please if your landlord or tenant do not get with any house with these guys they will provide u an inhabitable property.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very sensible and good advice on how to sell our property. Knew the best way to market it, and got the offers flying in. Superb support throughout the process. Would highly recommend.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

What a super Guy!

Guy was so supportive throughout the whole process. He never failed to return calls and was able to put our minds at rest when we had any worries no matter how small. He gave good advice and was able to gain a higher price for our house than expected. We are unable to fault him.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and helpful.

Guy was extremely professional and helpful throughout our entire process of a flat purchase, would highly recommend. He was prompt to respond to queries and arrange viewings, provided accurate property information with nothing hidden, no "bidding games" were played and our offer was accepted first try. From a buyer's perspective, we have no complaints.

October 24, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look