Movinglife UK Reviews 167

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent engineering, ease of use, and the freedom and independence they provide. Many reviewers commend the staff for being knowledgeable, professional, friendly, and patient, offering clear explanations and guidance without being pushy. The customer service is frequently described as brilliant, excellent, and personal, with many appreciating the helpfulness and efficiency in addressing their needs. The overall service experience is noted for its ease, efficiency, and the company's commitment to customer satisfaction, making the entire process pleasant. However, some customers also noted that the products, particularly when uncoupled, can be heavy, and the electric motor can be a little loud. A few other people also felt that the scooter's tires were too hard, leading to poor traction and instability on uneven paths, and that the main handle lifted too easily, causing it to fold inadvertently during use. Additionally, some reviewers expressed dissatisfaction with administrative disorganization and a perceived lack of professionalism in certain operational aspects.

What people talk about most

Product

Clients share positive opinions on the product, with many expressing satisfaction and even love for their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the team's helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use, assembly, and folding... See more

Customer service

Customers had positive experiences with customer service, often describing it as brilliant, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really love this scooter. It's extremely well engineered and honestly very fun to drive. It was easy to get used to the folding and uncoupling process and I find it simple to do when out by my... See more

Rated 5 out of 5 stars

The Movinglife scooter is an excellent product. We bought it with the travel protection kit, however, when we received it from the airline on a recent trip to the Middle East, the airline had managed... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent collapsable mobility scooter

Drew was very polite helpful and patient and also very good at showing us how to use the scooter i.e. folding and unfolding. He was very through and could not have done better - like the scooter very much and hopefully suits our needs. Thankyou
Warren and Angie

May 5, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

Great engineered scooter but more time must be given to a persons-with disabilities it’s just to heavy to dismantle and separate I’m really struggling separating it in to two parts for the car and lifting it into the boot and with regards to Air travel impossible ATTO SPORT model great if your are lucky enough to have full body mobility, please don’t purchase if you have body weakness. Great for all local trips but not when you need it for tripes out in the car

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

I feel this company has brilliant customer service, which I think is of utmost importance when buying a scooter, I say this because I have had my fingers burnt badly with another company. Luke ensured I was happy with my purchase and was very kind, helpful and cheerful with also being professional.

March 30, 2026
Rated 4 out of 5 stars

Product introduction and presenation…

Product introduction and presenation very well done.
Order and delivery process straightforward. payment to an overseas bank somewhat off putting.

March 27, 2026
Movinglife UK logo

Reply from Movinglife UK

Hi Mr Wright

Thank you for your kind review — we’re delighted to hear you were happy with the product presentation and ordering process.

We understand your concern regarding the bank details. Just to reassure you, we use Ebury, a UK-regulated bank that operates internationally.

We appreciate your feedback and thank you again for choosing us.

Rated 5 out of 5 stars

Expert customer service

Easy to make appt.Luke James was fantastic. He gave us all the time we needed to make a decision without being pushy. Luke answered all our questions and it was really useful to “test drive” outside on the gravel and incline. Very impressed with whole experience. Tested both Atto scooters chose Atto sport because of the extra features. Luke was very knowledgeable and friendly and also explained all the after sales service & accessories.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

From beginning they have been very…

From beginning they have been very helpful and it was so easy as they speak very clear and explain everything at each stage. They would not even let me think of buying before they came to see me and let me try the differdnt scooters. They even helped me to get an intrest free loan so that I did not need to use my capital. Would recommend them to everyone.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was good

The whole experience was good from making initial contact with Luke through to Drew coming to demonstrate and deliver the ATTO Sport.

I am sure it will take some practice but in no time I will be able to assemble the ATTO easily

April 23, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent service.

The delivery service was very good, helpful advice and very friendly service.
Really felt that the delivery staff had my interests at heart.
Well done.

March 5, 2026
Rated 5 out of 5 stars

Easy process from website to order.

Easy process from website to order.

Drew was wonderful. He came to our home to demonstrate a scooter and wheelchair for my Mum. He was friendly, polite and answered all of our questions. Would definitely recommend!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a demo of the ATTO…

I recently had a demo of the ATTO Sport, and the team at Lifestyle Mobility went above and beyond in helping me make my decision. I decided to go ahead with the purchase and received it today.

My first impression was excellent. It’s very easy to assemble, simple to fold, and it conveniently splits into two sections for lifting. When test‑riding along my local curving pathways—up gradients and down hills—it felt stable with the speed set to 5. When I increased it to 10, it became very fast. Personally, I wouldn’t use that speed except for climbing big hills, and certainly not around corners, but that’s just common sense.

The motor, being mounted on the front wheel and exposed, is quite noisy. You won’t need the hooter—people will hear you coming. The faster you go, the louder it becomes, so a slower speed is generally the sensible and quieter choice. If you don’t mind the noise, the ATTO Sport is a fantastic scooter.

It supports two different battery types, one of which is flight‑compatible. I was lucky enough to get both in my deal, saving £800. TUI also confirmed that the ATTO Sport is approved for flight.

Overall, I think the ATTO is a great machine—easy to use, thoughtfully designed, and very much the Rolls‑Royce of mobility scooters.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great scooter, great service!

Really love my new scooter and love the range of accessories to go with it. I really appreciate Drew's care and attention, the customer service is oustanding . Everything was perfect right down to delivery!

March 3, 2026
Rated 5 out of 5 stars

Demonstration

Drew came out to give me a demonstration of the Atto sport, I carefully researched this mobility scooter as I previously had a efoldi and had almost came off it twice and I had lost faith in mobility scooters. I felt really safe on it and purchased one straight away. I must admit I have purchased a seat cushion with bag underneath and I think it will take me a few goes to master the folding and unfolding but overall really happy with my purchase

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Just purchased the ATTO Sport scooter….

Just purchased the ATTO Sport scooter at the showroom in Milton Keynes .
First impression was as warm greeting on the car park by Luke followed by introductions ( nice start).
I was shown the model I was interested
in great detail verbally and physically, included positives and negatives allowing me to make informed decisions .
I left feeling that I had the backing of company that would help any concerns I may have going forward.
Thank you Luke , it was a pleasure meeting you today and without causing you to blush your a credit to your company.

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look