Movinglife UK Reviews 167

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent engineering, ease of use, and the freedom and independence they provide. Many reviewers commend the staff for being knowledgeable, professional, friendly, and patient, offering clear explanations and guidance without being pushy. The customer service is frequently described as brilliant, excellent, and personal, with many appreciating the helpfulness and efficiency in addressing their needs. The overall service experience is noted for its ease, efficiency, and the company's commitment to customer satisfaction, making the entire process pleasant. However, some customers also noted that the products, particularly when uncoupled, can be heavy, and the electric motor can be a little loud. A few other people also felt that the scooter's tires were too hard, leading to poor traction and instability on uneven paths, and that the main handle lifted too easily, causing it to fold inadvertently during use. Additionally, some reviewers expressed dissatisfaction with administrative disorganization and a perceived lack of professionalism in certain operational aspects.

What people talk about most

Product

Clients share positive opinions on the product, with many expressing satisfaction and even love for their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the team's helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use, assembly, and folding... See more

Customer service

Customers had positive experiences with customer service, often describing it as brilliant, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really love this scooter. It's extremely well engineered and honestly very fun to drive. It was easy to get used to the folding and uncoupling process and I find it simple to do when out by my... See more

Rated 5 out of 5 stars

The Movinglife scooter is an excellent product. We bought it with the travel protection kit, however, when we received it from the airline on a recent trip to the Middle East, the airline had managed... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent design, engineering, and customer care.

The design and engineering quality of the Atto Sport is outstanding. I visited the showroom at Milton Keynes in enquiry mode, but bought one immediately I had the opportunity to see it in the metal and try it out. Luke was very patient and answered all my questions directly, which made for a pleasant experience. I have been practising the folding and unfolding many times to get fluency and it now feels natural and quick.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

The fact that two scooters stored side…

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes us more than happy. Also going shopping raises a few looks and shop staff stop to praise about Atto. We know we made right choice thank you Drew at MK.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Still early days as only just started…

Still early days as only just started taking the supplements.
However service was good. Can't say the same for the couriers. They lost the original order and Movinglife sent out a replacement straight away.

January 12, 2026
Movinglife UK logo

Reply from Movinglife UK

Hi Robert

Thanks for taking the time to leave a review. It looks like this feedback may have been intended for a different company, as Movinglife does not sell supplements.

If you believe this review relates to another business, you may wish to update or relocate it so it reaches the correct company.

Kind regards,
Helen

Rated 5 out of 5 stars

I absolutely love my Moving Life ATTO scoter! …

I absolutely love my Moving Life ATTO scooter. Yes, it looks great, but, more importantly it operates so well, and suits all of my mobility needs outdoors. It’s nippy, slim enough to take around most shops, and still gives me very easy access on public transport. If I need to leave her outside a shop I just pop the battery off, and carry it in my bag as it is so light, jand easy to transport. In the dark weather the brilliant light o. The front is an essential, and I’ve also added a few small bike lights! I love it. The battery is quick to charge, holds its charge well both when in use, and during standby, and I worked it out that it only costs me approximately £14 a year to charge it. (You would need to check against your own electricity supplier to work out your annual costs.) She is someone to fold, and store - in my tiny house, and I love the trolley mode. My scooter has given me back so much freedom, and independence, the only thing I truly regret is not buying her sooner…I do not believe anyone would be disappointed in this just brilliantly designed ATTO Scooter.

Personally for me the seat cushion was a must, I also chose to have wing mirrors as a driver I felt they are important, I also have side arms, which I just love too.

I get the full 12 miles to each charge. I’ve had my scooter some time now and I have not noticed any loss in battery efficiency over time. She is as good as the first day I got her.

She’s very comfortable to ride on all surfaces, of course I take it very slow on uneven surfaces, and when going around corners, that’s just common sense! Overall, she’s just brilliant, and I do not have a single regret she has been worth every penny.

Date of review: 29:1.2026

January 29, 2026
Rated 5 out of 5 stars

Atto Sport service

Dropped my Atto Sport off to get it serviced. It had done over 700 kilometres and as I was about to go on a long cruise I didn't want it breaking down. Brilliant service from them. A few parts changed and a thorough check over and good a new again. Very happy with them and would definitely recommend them.

September 12, 2025
Rated 1 out of 5 stars

As I have told you several times I am not the customer. Stop emailing me!!!!!

As I have told you several times I a

January 29, 2026
Movinglife UK logo

Reply from Movinglife UK

Update

Hi Stephen

We have gone through and removed your email address from receiving any further contact. Please let me know if you get any more.

Apologies once again.

Kind regards

Helen
Movinglife

========================================

Hi Stephen

We’re sorry for the frustration caused.

The phone number linked to this enquiry was removed earlier this month. When you contacted us this week regarding your email address, we immediately disabled email communications from our side and contacted our marketing team to request removal of your email address from all current marketing campaigns.

As our systems synchronise across multiple platforms, there can occasionally be a short delay before changes are fully reflected. We apologise for the inconvenience and are actively following this up to ensure it is resolved.

Kind regards

Helen
Movinglife

Rated 5 out of 5 stars

Game Changer

Game Changer
Had my Moving Life Atto Sport Max for around 9 months now. It’s been a game changer!
Folds easily and can be transported in the car. I’ve taken it on cruise ships where people stop me and ask questions about it, it’s flown with it too. Today I’m showing it off to some OT friends who are interested in sharing details with their clients!

January 29, 2026
Rated 5 out of 5 stars

My new Moving life mobility scooter is…

My new Moving life mobility scooter is just what I was looking for. It is light weight and able to be folded up into a suitcase size and yet substantial and strong enough for all the journeys I do. Dave the demonstrator came to our flat and allowed me to test the demo scooter out and about as well as in the flat. He answered all my queries. I am delighted.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was in Nottingham on a holiday when…

I was in Nottingham on a holiday when my scooter had a catastrophic breakdown I phoned moving life and they told us to stop by on our way home to Kent, we stopped outside the workshop my scooter was taken in and inspected,it was going to be expensive but they offered me a good trade in on a new scooter and we continued home.

October 18, 2025
Rated 3 out of 5 stars

Too difficult to put together

So far I have struggled with the scooter. I valve great difficulty folding it and unfolding it also reconnecting the two parts once they are split. As a disabled person I have found it to unweildly and have hardly been able to use it since I got it.

January 22, 2026
Movinglife UK logo

Reply from Movinglife UK

Hi Garth

Thank you for your feedback and we’re sorry to hear about the difficulties you’ve experienced.

The scooter is designed to be straightforward once familiar, but we understand that folding, unfolding, and reconnecting the parts can be challenging at first. This is certainly not the experience we want for any of our customers.

One of our representatives will be in touch with you directly to offer assistance and see how we can help you.

Kind regards,
Helen
Movinglife UK

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