Movinglife UK Reviews 167

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent engineering, ease of use, and the freedom and independence they provide. Many reviewers commend the staff for being knowledgeable, professional, friendly, and patient, offering clear explanations and guidance without being pushy. The customer service is frequently described as brilliant, excellent, and personal, with many appreciating the helpfulness and efficiency in addressing their needs. The overall service experience is noted for its ease, efficiency, and the company's commitment to customer satisfaction, making the entire process pleasant. However, some customers also noted that the products, particularly when uncoupled, can be heavy, and the electric motor can be a little loud. A few other people also felt that the scooter's tires were too hard, leading to poor traction and instability on uneven paths, and that the main handle lifted too easily, causing it to fold inadvertently during use. Additionally, some reviewers expressed dissatisfaction with administrative disorganization and a perceived lack of professionalism in certain operational aspects.

What people talk about most

Product

Clients share positive opinions on the product, with many expressing satisfaction and even love for their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the team's helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use, assembly, and folding... See more

Customer service

Customers had positive experiences with customer service, often describing it as brilliant, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really love this scooter. It's extremely well engineered and honestly very fun to drive. It was easy to get used to the folding and uncoupling process and I find it simple to do when out by my... See more

Rated 5 out of 5 stars

The Movinglife scooter is an excellent product. We bought it with the travel protection kit, however, when we received it from the airline on a recent trip to the Middle East, the airline had managed... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service from start to finish

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to separate, erect and collapse the scooter and gave us plenty of time to ask questions and film him in action. Delivery was on time and the order was fulfilled without any issues. Helen has been great. Knowledgeable, helpful and timely in her interventions. We have just been for a short holiday and Brian properly road tested it and it works well. All good.

February 17, 2026
Rated 5 out of 5 stars

Independence returned

My experience was amazing the product was exceptional. I have been disable all my life and recently my mobility has deteriorated to the extent that my independence was threatened the Attorney Sport puts me back in control. Luke James who demonstrated for my was exceptional his product knowledge was amazing he understood my needs without being patronising at all

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

The product is a little expensive but the added features co.pensated for the additional cost. Downside is the weight when two parts are connected. The person who demonstrated it for me is very knowledgeable and helped me make my choice

February 4, 2026
Rated 5 out of 5 stars

Impressive

We were impressed with the knowledge of the sales staff when we visited their premises in Milton Keynes. They answered all our questions and we did not have to experience 'a hard sell'. They were extremely helpful and we were satisfied to go ahead and purchase a mobility scooter from them.

February 2, 2026
Rated 5 out of 5 stars

The atto sport mobility scooter is a…

The atto sport mobility scooter is a very well made machine. There is only two faults one it's a bit heavier than I expected had to install a hoist in the car boot a Rav 4 with rear door not a hatch. Two two the wing mirrors are too small. Otherwise a great machine so far.

January 30, 2026
Rated 5 out of 5 stars

excellent home visit!

really great to meet drew and so grateful that he was able to come and do a home demo. very thorough run through on how the scooter works and answered all our questions. i am really confident we made the right choice and am excited to get my new scooter soon. thank you drew!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Atto Sport

Drew at Movinglife was really helpful, and super patient with all my questions, and my need to keep opening and closing the scooter until I was confident with it. He explained everything really clearly, and reassured me throughout. He spent time showing us all the accessories, and made sure that we had everything we needed before we left. I had attended an open day last month, and although Drew kept in touch with us, at no point did he pressure us to make a purchase. This is my first scooter, and I feel confident that I have made the right choice. The Atto Sport is a great little scooter, and the fact it splits into two to go in the car, makes it the perfect option for me.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

MovingLife - exemplary staff and brilliant mobility products.

I have bought two of MovingLife's products; the Atto Sport mobility scooter (had that for a while now) and I am awaiting delivery of an Ezy Explorer wheelchair. Owing to the fact we were visiting relatives on the south coast from Northumberland, I contacted Luke James and he found me an appointment at quite short notice so we were able to visit their new premises in Milton Keynes. He demonstrated the wheelchair for me and let me have a go - having a smaller footprint than the Atto and really turning on a sixpence (5p these days!) it's handier to take round small shops or museums than the Atto is, the Atto is great for outdoors and shopping malls. I am ambulant disabled and can safely leave it outside a shop when it is immobilised (honestly, it's a brilliant piece of kit!), but I am getting to stage now where I need to be able to take something to sit down on while I browse. Both are travel friendly and both fit in the boot of our Combo.

Now to the sales and service side. I bought the Atto when they were demonstrating them at a garden centre. Mark let me take a video of him assembling it for use and packing it down again, which its very useful to refer to, especially as it comes apart into two pieces for transit if required. The power chair is small enough to use indoors and outdoors, and Luke showed us the controls and how to collapse it at the showroom. I cannot fault either of them for their customer service skills; Luke especially went the extra mile to facilitate my purchase and organise the delivery.

If I could give this company 10 stars I would do; the products are as excellent as their staff, and I would have absolutely no hesitation whatsoever in recommending MovingLife to anyone who is nervous about purchasing either a mobility scooter or power chair. Their products are not cheap, but they are innovative and well worth the money over cheaper goods - I looked at several before I went to MovingLife and have not regretted it.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Mark at Moving Life.UK provided an…

Mark at Moving Life.UK provided an excellent service when demonstrating the Atto Sport Max electric wheelchair. He explained the chair and all its features thoroughly, with no pressure to buy—just friendly, professional guidance. The home demonstration was convenient, and the delivery went smoothly without any issues. Mark truly went above and beyond, and I would highly recommend him to anyone considering an electric wheelchair.

February 9, 2026
Unprompted review
Rated 3 out of 5 stars

It’s not as good as I thought it would…

It’s not as good as I thought it would be.the tyres are too hard so doesn’t give good traction, it doesn’t like the uneven paths,it topples far too easily,the main handle lifts far too easily which then starts to fold it in half.while in use
It’s a lot of money for a not very stable scooter
I like the lights and fob and the one finger control, but if I’m honest I wouldn’t get another regarding the review of this it’s ongoing

February 10, 2026
Movinglife UK logo

Reply from Movinglife UK

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the scooter hasn’t met your expectations & we would like the opportunity to try and put it right.

Our scooter is actually a lot wider than almost all lightweight mobility scooters on the market, which does help with stability. That said, any lightweight and portable scooter does need to be used with extra care on uneven paths, cambers, or ramps. Folding scooters are designed to balance portability with performance, so proceeding cautiously over rough or uneven terrain is always important.

Regarding the tyres and handling, the solid rubber tyres are chosen for low maintenance and reliability, but we appreciate that this can feel different compared to air-filled tyres, especially on uneven surfaces.

We’d really love the chance to help you get the best and safest experience possible. If it would be helpful, we’re more than happy to come to your home and show you some practical tips on navigating paths, ramps, and everyday terrain safely. Alternatively, you’re very welcome to pop into our new Milton Keynes showroom, we’ll put the kettle on, have a coffee, and run through the safe operation of the scooter at a relaxed pace.

We’re glad to hear you like the lights, key fob, and one-finger control, and we truly appreciate your honest feedback. Please don’t hesitate to get in touch. we’re here to support you and want you to feel confident and comfortable using your scooter.

Rated 5 out of 5 stars

Great customer care.

I bought my powerchair about a year ago now. I am very pleased with it, as it is exactly what I need. It is light, easy to use and ideal for loading into a car or where required. Unfortunately, an arm broke after about 10 months. The company was very helpful and decided to replace the unit with a new one. I am very happy with this solution and all their help.

January 12, 2026

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