Movinglife UK Reviews 167

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent engineering, ease of use, and the freedom and independence they provide. Many reviewers commend the staff for being knowledgeable, professional, friendly, and patient, offering clear explanations and guidance without being pushy. The customer service is frequently described as brilliant, excellent, and personal, with many appreciating the helpfulness and efficiency in addressing their needs. The overall service experience is noted for its ease, efficiency, and the company's commitment to customer satisfaction, making the entire process pleasant. However, some customers also noted that the products, particularly when uncoupled, can be heavy, and the electric motor can be a little loud. A few other people also felt that the scooter's tires were too hard, leading to poor traction and instability on uneven paths, and that the main handle lifted too easily, causing it to fold inadvertently during use. Additionally, some reviewers expressed dissatisfaction with administrative disorganization and a perceived lack of professionalism in certain operational aspects.

What people talk about most

Product

Clients share positive opinions on the product, with many expressing satisfaction and even love for their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the team's helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of use, assembly, and folding... See more

Customer service

Customers had positive experiences with customer service, often describing it as brilliant, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really love this scooter. It's extremely well engineered and honestly very fun to drive. It was easy to get used to the folding and uncoupling process and I find it simple to do when out by my... See more

Rated 5 out of 5 stars

The Movinglife scooter is an excellent product. We bought it with the travel protection kit, however, when we received it from the airline on a recent trip to the Middle East, the airline had managed... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Drew was very informative

Drew was very informative about the versatility of the chair and too his time with the explanation of the chairs assembly, and then he looks us through step by step until we where comfortable with it. The test drive outside was an unexpected bonus

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

ATTO sport

Good afternoon,

Just have to write again to say very please I am with my Scooter.

It has now been on over 6 flights with different airlines, all of which have been super helpful and obliging with no problems at all. Its also been on over 5 cruises each of which have been great.

So where has it been! On long haul flights well, it's been all over Japan twice, South Korea, Thailand and Europe.

Everyone comments on it and takes photos to show their loved ones who may need to purchase.

Although this is not cheap it has been worth its weight in gold, I have the Sports version and have never been happier, as its been a godsend.

The best is the look on peoples faces as we close it up and open it, Taxi drivers hearts drop at first then they are amazed at how it folds up and fits in the boot.

This is the absolute best buy as it is sold and reliable, the battery lasts well not run out yet since using it, its easy to charge and quickly takes the charge so you can give it a quick one hour boost or leave it overnight to charge.

If you would like any further information from me please do not hesitate to contact me further and I will more than happily oblige.

Thank you so much, please keep me up to date on any new extras on the gagets side.

Kindest regards,

Mrs. L. H Newland

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout. Comprehensive demo at a time and place to suit us. Very quick delivery to accommodate our travels. Friendly, knowledgeable staff gave us confidence in our choice. The ATTO SPORT is a well engineered product and we are pleased with our purchase

July 22, 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

So pleased you’re happy with everything — thanks for the lovely feedback!

Rated 5 out of 5 stars

Very impressed with Movinglife

Very impressed with Movinglife. Helen in customer services spoke to me for about half hour patiently answering all my questions and making sure that the atto sport was suitable before we booked a demo. Then she was also patient on a couple more calls where I was clarifying info. Drew came and showed us how it all works (and didn’t make any mess). I was very impressed with how portable it is and easy to set up, use and fold up. Literally from folded to usable in less than a minute. The accessories were also exactly what was needed. Only feedback would be that the company consider doing demo’s in Scotland. I organised this one in Essex for my friend who lives in Edinburgh and we had a video call so she could see everything. It was still a good way for her to see exactly how it works, but I was surprised that they didn’t have someone based further north as the company has been around for a while and sells all over the world. That small thing makes it a 9/10 for me rather than 10/10, but the customer service is exceptional and the product looks amazing. I’m going to be there when the product is delivered to my friend so please send another review request later on and she can review from a users perspective.

July 22, 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Big thanks for the kind words! We’re always here if you need us. I will send your feedback to our Head Office about demo's in Scotland.

Rated 5 out of 5 stars

Brilliant product and caring company

This is my second atto moving life now. Brilliant product and suits my lifestyle perfectly. This is also my second time using Steve at Atto moving life. He cares about his customer and his products and always been flexible around my needs.

If you are looking for a flexible mobility scooter that allows you to easily commute and adapt around your lifestyle then I would recommend the atto moving life range and I wouldn't hesitate to recommend you use the services of Moving Life UK.

Thanks team for your care and compassion.

June 28, 2025
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Thanks so much for the lovely review! We're so glad you’re happy — it really makes our day!

Rated 5 out of 5 stars

Excellent Service.

I contacted Moving Life about a problem with my charger. It was not charging my batteries. I spoke to Helen. Her customer service was excellent. I received a new charger the next day.
I would definitely recommend Moving Life as the sales and service department offer an excellent service.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

I can only highly recommend Movinglife…

I can only highly recommend Movinglife and in particular Helen for the backup service they continue to provide with my ATTO Scooter, which is a superbly engineered piece of equipment, particularly when flying on different airlines.
My thanks again, Mr R Sippe

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Atto Sport Scooter review

Hi
Drew came out to us to do a demo of the Atto Sport mobility Scooter
He was fully informative, didn’t do the hard sell (which my husband and I hate) but answered all of our questions about the scooter.
He was considerate of our thoughts/feelings as well as being friendly and kind.
The Scooter itself is a bit more expensive but was of superior quality (to what we had viewed in mobility shops), plus, it looks great and I was able to drive it easily build and collapse easily and the scooter is Airline compliant/approved! What more do you need.
We obviously ordered it and ordered several extras to go onto it. A travel bag/thicker seat cushion/scooter carry bag (to go onto the plane)/walking stick holders. All of which we were extremely happy with too, as they are of superior quality also!
Thanks Drew can’t wait to be mobile!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

A truly fantastic day to view the Atto Sport.

A truly fantastic day. As soon as you walk into the Movinglife showroom in Milton Keynes, you can't help but be very impressed by the Atto Sport Mobility Scooter.

Drew showed us the performance of the Atto Sport, as well as how to convert it to its various states. We came armed with many customer questions and everyone of them was satisfactorily answered. All the available extras were on display and added to our purchase, where required.

I cannot recommend this scooter enough.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

ATTO folding mobility…

We bought the ATTO folding mobility scooter about 3 weeks ago for my wife. I must admit I was a bit sceptical at first. But TBH, I can’t stop using it. It’s modern and easy to use. Fits perfectly in my car boot.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Scooter very well made and…

Excellent Scooter very well made and comfortable. It has made my wife's independence so much better. She was hesitant about using a scooter but so pleased she has would recommend to anyone looking for a perfect fold up scooter.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Really excellent scooters

Really excellent scooters. This is my third ATTO, Sport - (with Shabbat mode). The atto scooters are extremely sturdy. I have been using them for approximately nine or 10 years .They are also pretty robust. I love that I have bright lights on mine and horn and cruise control. Many people tell me they like the look of the scooter. I have taken my scooter down some steep and uneven surfaces. I can manage to fold my scooter up, but it is quite heavy for me. The scooter does come apart, but you should ensure you are able to get it into the car, before you buy it. I have a hoist which I find absolutely invaluable, which picks up my scooter and puts it into the car. The best thing about the scooter is that it does not take up much space when it is folded up. I take mine when I travel and it’s never a problem. The lithium battery is very light and small, and I take it out and put it by my feet on any flight. If you are going to travel, the padded travel bag is also invaluable. They are not gentle when they move the scooter at airports. If my dog is ever unable to walk, I look forward to getting the special accessory to put him in, for the scooter. These scooters over the last 10 years have been a lifeline for me and I am very very thankful to the people who designed them in Israel.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

MovingLife EZY EXPLORER Electric Wheelchair

I have had the wheelchair for a week now & it really suits my disability as I have nerve damage to my upper right arm & upper right leg. So I can’t walk very far at all & I can’t lift anything with my right arm.
I am truly amazed with this electric wheelchair I have had electric wheelchair’s in the past which are super heavy & I needed a WAV (Wheelchair Access Vehicle) in order to use an electric wheelchair. But not anymore the Carbon Fibre EZY EXPLORER wheelchair only weighs 14.8kg with the battery and 14kg with out the battery, which is easily removed.
In my opinion this will suit anyone’s needs as it is really easy to fold & unfold please see videos of me getting the wheelchair out & in my car even with my disability I can use the chair easily and it has given me my freedom back, it’s very easy to use anywhere as you can eat out with ease with this chair as you can see in the photo, for me with very long legs as I am 6ft 4” tall all I do is lift up the foot plate so I can put my feet on the floor & move the controller back, I can easily fit under a normal table to eat in any restaurant & the wheelchair is super monoverable to get into the hardest of places. Plus it’s super affordable in my opinion. So get your freedom back with the EZY EXPLORER from MovingLife.

April 4, 2025
Unprompted review
Rated 3 out of 5 stars

Very Expensive repair

Hi, I bought the Atto Sports for my wife in November 2022 and she was more than pleased with its performance, both on the public pathway and in and around shopping malls.
Last Month, March 2025 whilst on holiday I found that the scooter would not start up, i.e. did not turn on. I checked the battery was charged which it was and subsequently phoned Moving Life for assistance. After having no luck with resolving the problem I booked an engineer visit.

On taking the scooter to the Moving Life engineer at their service point and on inspection it was found that the motor control board was defective. The engineer changed the component and everything worked as it should.

The reason for the low score on my review is the actual cost to the repair, considering the scooter had not had a great deal of use, the engineer agreed it was still like new, the cost of the part was £555.09 excluding vat (labour was an agreeable £40). The manual states it should give a 10 year service life, but here I was with a scooter which was only 2 1/2 years old, had a continual use of approximately 4 months over the period and which had been looked after with great care, used only occasionally and stored in the dry and never used in bad weather and yet the main control had suddenly and without cause failed.

So beware that, yes it is an excellent scooter in use, but be prepared to pay what I consider an exorbitant price for any parts that could fail at any time.

HT

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

My Alto Sport

The compact nature of my Moving Life, Alto Sport makes it an absolute essential when I am travelling. Folding into the size of a suitcase, with its 10 mile range and security with the locking tab.
Don't forget the padded travel cover to protect during transport. My latest trip to Lanzarote was a joy being able to get around Puerto Del Carmen with ease.

September 20, 2024
Unprompted review
Rated 4 out of 5 stars

Very good experience with the customers…

Very good experience with the customers service. I bought ATTO Folding Sun & Rain Canopy. The small issue is with the canopy itself because it takes time to put it on the scooter and take it off because I am disabled so for me it is a bit difficult. However the material is very high quality and when put it on it looks stylish 🥰

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Love my Atto scooter; the right one for me!

I bought my Atto scooter to take to Sicily last May as our group visit with my Italian class was going to involve visits to cities and also to extensive archaeological sites. It was brilliant. Easy to negotiate through the airports at both ends where the staff were very good at putting it on the plane at the last minute and getting it back to me as soon as I got off. It folds very compactly to transport like a pull along suitcase and I had bought a protective cover for transportation. The scooter was brilliant every where I went, from the cobbled streets of Palermo to the uneven terrain at Agrigento. Good ground clearance helped here. And also indoors at Casa Reale, the remains of a Roman villa with amazing mosaics. The manoeuvrability of the scooter was fantastic, helped by the fact that it is a three-wheeler (a bit of upper body strength and agility is needed, which I have; it's my knees that don't work well. Back in the UK, my Atto gets regular use around and about, especially now I have had one knee replaced and I can't walk far yet. Plenty of range in the lithium battery; I haven't pushed its capacity to the limit and it is easy to remove from under one of the footrests for charging. Overall I am very pleased with my Atto; the right scooter for me.I bought my Atto scooter to take to Sicily last May as our group visit with my Italian class was going to involve visits to cities and also to extensive archaeological sites. It was brilliant. Easy to negotiate through the airports at both ends where the staff were very good at putting it on the plane at the last minute and getting it back to me as soon as I got off. It folds very compactly to transport like a pull along suitcase and I had bought a protective cover for transportation. The scooter was brilliant every where I went, from the cobbled streets of Palermo to the uneven terrain at Agrigento. Good ground clearance helped here. And also indoors at Casa Reale, the remains of a Roman villa with amazing mosaics. The manoeuvrability of the scooter was fantastic, helped by the fact that it is a three-wheeler (a bit of upper body strength and agility is needed, which I have; it's my knees that don't work well. Back in the UK, my Atto gets regular use around and about, especially now I have had one knee replaced and I can't walk far yet. Plenty of range in the lithium battery; I haven't pushed its capacity to the limit and it is easy to remove from under one of the footrests for charging. Overall I am very pleased with my Atto; the right scooter for me.

May 4, 2024
Unprompted review

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