Moving Steps Reviews 243

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I bought what was advertised as barefoot shoes. They definitely are not barefoot shoes. They have a narrow toe box and ground feel is minimal. They do not offer free returns. You have to pay to return... See more

Rated 4 out of 5 stars

I was afraid that this is another scam company. But I was pleasantly surprise about the payment system and notification that legitimized the payment. Then I'm happy about the shipment tracking also ea... See more

Rated 1 out of 5 stars

I made an order in november 24 (info below) and never recieve my product, please resend me the product as soon as possible Wear Revived Order 90008 Your order is on the way Your or... See more

Rated 5 out of 5 stars

Excellent shoes. Fit's perfect and really nice walking shoes. This is barefoot shoes, they are supposed to have a thinner sole, they activate your feet, feels more natural when walking. I see there ar... See more

Company details

  1. Fitness Equipment Store

Written by the company

We design walking shoes that are both comfortable and therapeutic for your feet. Similar to our brand name, wearing our shoes is the stepping stone to a healthy lifestyle, especially for someone who has foot pain.


Contact info

3.0

Average

TrustScore 3 out of 5

243 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy with purchase

I am very happy with the shoes that I ordered. The style I ordered is very lightweight as required and wide in the toe box. I can also put in extra insole as my feet are well, old and lumpy. I am using them for inside house shoes. The communication was excellent. Most likely look at other styles.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent shoes

Excellent shoes. Fit's perfect and really nice walking shoes. This is barefoot shoes, they are supposed to have a thinner sole, they activate your feet, feels more natural when walking. I see there are some negative reviews here, but they are mainly because the customers don't know what they have ordered. It's not Zermatt boots, see the picture and read the description. Nothing fake here. And also quick delivery and good customer service.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

The shoes feel like slippers

The shoes feel like slippers, but far more fashionable. I now have 4 pair, and only one doesn’t seem to fit perfectly. The high tops fit great. Really love them.

January 18, 2025
Rated 5 out of 5 stars

Okay

Okay, I am impressed with shoes for walking. I walk a lot, and when I say a lot, I mean like 15 km a day and this is at least 5 times a week, some days I have too much work and I just fall asleep on the couch.
So for walking I needed special shoes with shape and materials that fit my feet, and I found them here, both pairs are super nice!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, fast shipping from Asia, the shoes look great and are incredibly light. I did replace the shoe laces that came with the shoes (didn’t work for me) but otherwise very happy.

November 21, 2024
Rated 2 out of 5 stars

I am excited of how many types of…

I am excited of how many types of boots, shoes, sneakers are sold here. But it does mean that the quality is super bad, because when a company tries to bet on quantity, it loses in quality.

Unknown brands usually mean that the quality is really poor and I got convinced after buying a pair of Hakuba Winter shoes. On the one hand the price was average, it's ok, but they aren't durable at all and this is the main gripe of mine. It's almost a total discontent, guys,

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Reconsider buying these

These were supposed to be Zermatt boots as advertised on Facebook. When they arrived there was no Zermatt label or imprint on the boots. Real Zermatt boots have BIRK stamped on the soles (for Birkenstock) The lining of these was coming out in fluffs as I removed the plastic bag packaging. Unlike Zermatt, there was no supportive or substantial firm footbed that is typical of Zermatt boots. These appeared to my eye to be counterfeit boots being sold on line as Zermatt. Since I have another pair of true Zermatt boots, I can say these bear no resemblance to the real thing.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Quick service, great shoes.

It was easy to order and shipping was relatively fast considering they shipped from overseas. I was kept up to date on the order the entire time. The quality is really good and the shoes look and feel great. They do run a little small so order a size up.

November 20, 2024
Rated 1 out of 5 stars

The Company has false advertising

The Company has false advertising - a good front for cheap quality and makes you believe it is a UK or US based organisation. Shoes shipped from Singapore so took ages and arrived after christmas. The shoes are advertised as fully waterproof but are not ! Try getting a refund - they offer 50% back and if you want a full refund you have to ship without any of their tracking! STAY FAR AWAY

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Sham company

Sham company! Do NOT order from them. I tried to cancel my order. Of course they responded it had already shipped. The next day I received a fraudulent charge on my card. They sold my number. Haven't received the product but all the reviews say they're sub-par. Lesson learned!

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Amateurish shop selling cheap shoes at a premium price

These shoes are marketed on Facebook.
* The specific shoe I ordered is advertise as a barefoot shoe, but it clearly does not meet the definition of barefoot shoe as reported by Chat GPT.
* No order number in confirmation email received 2 Dec
* No tracking number in dispatch notice received 6 Dec
* It's shipping from Singapore so will take at least 17 days to arrive (arrived 23 Dec), but of course they don't tell you that.
* Bad customer service: did not reply to my email sent 14th Dec asking for tracking number.
* Shoes have insole insert that is not glued to base-sole and easily removed with just your fingers.
* Insole insert is made of cheap spongy material that feels squishy under the foot like a cheap shoe.

These shoes are going straight to the charity shop.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

An Expensive Lesson...

I ordered a pair of Moving Steps shoes after seeing a great picture of them on Facebook. I was surprised that it took so long to ship them and when they finally did arrive I was disappointed so I started the process of returning them. After finding I would have to pay £13 to ship them back to Singapore and not feeling confident that I would even receive a refund, I settled for their offer of a refund of half the price of the shoes and the recommendation that I donate the shoes to a charity. I had been having a good experience with online purchases but I should have done a little more research into this deal which has been an expensive lesson. I blame the photographer for taking such a great picture!

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Awful quality product that doesn’t look…

Awful quality product that doesn’t look like the advert.

I’ve asked for a return but the correspondence is really sketchy and I’m not willing to spend £30 returning to their Singapore address when they were dispatched from a UK depot. I doubt I’ll actually get a refund if I return them.

No response to last two emails.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great shoes

Very comfortable. Nice looking. More presentable than Skechers. Not a trail running shoe...lol. Watch their sizing chart very carefully. Not the same as Nike. I will wear them a lot.

August 20, 2024

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