moxiskates.com Reviews 

392
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more

Company replied

Rated 5 out of 5 stars

this was seriously one of the best experiences i’ve ever had while ordering something! super fast delivery, skates were everything i’ve ever dreamed of and more! the knee/elbow/wrist pads are absolute... See more

Company replied

Rated 3 out of 5 stars

I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do l... See more

Company replied

Rated 2 out of 5 stars

They’re so cute BUT I can’t even remember how many times I fell on my face, the toe stops keep falling all, literally couldn’t skate last night as they came off 3 times within an hour. I tighten them... See more

Company replied

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(392)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was supposed to get emailed when my…

I was supposed to get emailed when my size came in stock, I didn’t get an email but that’s ok! Lol I checked the website just to be safe and to my surprise they were in stock! Go them super quickly and they are beautiful and comfy. Love them

May 5, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Beyond expectations

My Thicc set of pads came super quick and fit really well. The quality is outstanding. I cannot wait to get out there and skate safely. Thanks for the great video, Shove. It made me feel seen and confident that the pads would fit my fatastic body.

May 5, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

FINALLY A PINEAPPLE PRINCESS

FINALLY A PINEAPPLE PRINCESS!

After a long long year and desperate wait for skates I finally own a pair of Pineapple Lollys! They are very comfortable and very well made (I received the 2021 color update). They got to me within the week and now I'm rolling around Seattle in style!

May 5, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Beautiful product abs shipped really…

Beautiful product abs shipped really fast. Thank you so much!! They are absolute perfection <3

May 5, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Beyond Happy 🤩

Once I was able to order ( orders impacted by COVID) it took one week for delivery. My skates are absolutely perfect! I’m beyond happy 😃

May 5, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Great product

Great product! Quick shipping!

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Lolly Outdoor Complete Fushia

Evelyn was and is amazing! I love the fact Moxi offers helpers for shopping. I live in Southern California and I received my skates within 24 hrs of paying my invoice. xD I love my skates so much. They’re so pretty and smooth, and even better then I imagined. Thank you so much Evelyn, you’re a true gem!! You went above and beyond for me. You’re so friendly, kind, knowledgeable, and patient. Wonderful experience in every way. Thank you again.! xx

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

I absolutely love my skates

I absolutely love my skates. They fit perfectly and I love the craftsmanship that goes into them. You can really tell that they are high quality. I have just started skating again after 30 years and I started off with the beach bunny and now the lolly, I feel like they have significantly enhanced my skating experience.

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Always a great experience

Always a great experience! Always fast shipping!

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Just received my Moxi Lolly Outdoor…

Just received my Moxi Lolly Outdoor Skates! They’re perfect! Quality is great! Expectations definitely exceeded! Can’t wait to try them out!

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 3 out of 5 stars

Due to the increased wait times to hear…

Due to the increased wait times to hear back from customer service, I was unable to cancel my order even though I emailed within 10 minutes of placing it. Now it’s been two weeks of waiting on customer service to return the skates. Would be nice to have a phone number to call that would help the lag time. Also don’t like that I got billed for the return label. Was already expensive having to pay for shipping to receive the item then have to pay to ship them back when other companies offer free shipping.

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for your feedback, we cannot make any changes once your order has been processed. If your order has yet to be processed we will do our best to apply those changes. We try out best to notify our customer of this at checkout that we cannot make changes once your order has been placed. Since we are still a small business we do not have the ability to provide free labels yet, we thank you for your understanding and overall patience. Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Love It

Ordered some protective gear from Moxi and while I thought it was rather pricey, I have to say it is some solid gear! I feel fully protected and cute as hell, what more could I ask for. Also, it took less than 3 days to get to me! Awesome. :)

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Amazing

Amazing! They did a great job with customer service and honoring my exchange! Super excited to break these in!!! Quality is the finest! So happy with my purchase!

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 4 out of 5 stars

Overall great

It took little time to order and wait for my new skate leash and I was happy when I saw there were on stock product works great very useful but I wish there was a better way to track you package instead of having to download an app.

May 4, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for your feedback, you can certainly track your package through the carrier. As we send out automatic emails with your tracking ID included; using route is only an option! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Great quality and service

Great quality and service. Order shipped within a couple days of order.

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Loving the shells bells

Followed the size chart, ordering was easy, and shipping was quick. Very pleased with the size I went with and looking forward to ordering more colors! Can’t wait to skate in them! Thank you

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Happy skater

You people are great! Orders come quick Love the convenience.

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Im obsessed

Got in on time and everything was perfect. As a first time skater i was so excited. Even the shipping packaging was adorable

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Shipped very quickly and good…

Shipped very quickly and good communication.

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for your feedback, we appreciate you and the time you took to let us know! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

I’m sooo happy with my skate laces and…

I’m sooo happy with my skate laces and my skate leash. Great quality and they look gorgeous ❤️🤘🏼🦄

May 3, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look