I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
this was seriously one of the best experiences i’ve ever had while ordering something! super fast delivery, skates were everything i’ve ever dreamed of and more! the knee/elbow/wrist pads are absolute... See more
Company replied
I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do l... See more
Company replied
They’re so cute BUT I can’t even remember how many times I fell on my face, the toe stops keep falling all, literally couldn’t skate last night as they came off 3 times within an hour. I tighten them... See more
Company replied
4.2
Great
392 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience shopping with us! :)
WONDERFUL
Faster shipping than expected and everything came beautifully wrapped and perfect. Amazing customer service.
April 20, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience shopping with us! :)
poor customer service.
poor customer service.
skates didnt fit based on size chart provided by Moxi.
April 19, 2021
Reply from moxiskates.com
Thank you for your feedback, we appreciate the time you have taken to share your experience with our size chart! We are always looking for ways to improve! We look forward to completing your return! Sorry it did not work out this time!
Great ,fantastic,my pool blues came in…
Great ,fantastic,my pool blues came in perfect condition!!!thanx guys
April 19, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience shopping with us and are enjoying your new skates! :)
Sometimes the plates break easily on…
Sometimes the plates break easily on the skates for park skating in bowls and the vert, but other then that everything’s pristine and you guys take care of your peeps so well. Thanks for being you. Xoxo
April 17, 2021
Reply from moxiskates.com
Thank you so much for your positive review and feedback, we are always looking for ways to improve! Thank you for rolling with us.
Awesome company w/ break customer…
Awesome company w/ break customer service and fast shipping.
April 17, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience shopping with us! :)
Love my Moxi Skates
Love my Moxi Skates, great padding, beautiful color pairing. Rides smoothly.
April 16, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you are loving your new skates!
Love love love my Lollys!
April 16, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are stoked that you are loving your Lollys! :)
Love you guys merch
Love you guys merch. My daughter is so happy may be in the future you can make a training brand of skates for disable kids with sensory issues to they can learned to love skating as out lite too I am very happy with everthing worth every penny
April 15, 2021
Reply from moxiskates.com
Thank you so much for your positive review, and awesome feedback/suggestions. We are always looking for ways to improve and be more inclusive. We appreciate your business with us :)
Moxi gal for life
Love both pairs of my Moxi skates! They have excellent customer service too. Highly recommend!
April 14, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience shopping with us! :)
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
My package arrived very fast.
April 13, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
Great customer service!!
Great customer service. I made a mistake with shipping and they were super helpful and fixed it quickly. 10/10!
April 13, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience. We appreciate your business :)
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
Absolutely Rad
I got my Bunnies much sooner than expected.They're everything I dreamed they would be. Super comfortable,super cute,10/10
April 12, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
In love with these skates!
I love my new skates! Very high quality and shipping was quick!
April 12, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you love your skates and had a good experience overall. We appreciate your business :)
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
Love my Lollys
Shipment was mailed the day after ordering and arrive within one week (I’m on the East Coast, skates were mailed from the West Coast). Skates were in excellent condition with no manufacturing defects visible to the eye. I love my other Lollys so I see no reason why I won’t love these, too!
April 12, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
What a cool experience
What a cool experience! All my questions answered and the recommendations were a bonus! I just received my clementine Molly’s with aqua wheels plus an extra set of wheels within two weeks! So excited 😆 and super happy this virtual skate appt was an option! Definitely worth the $20!
April 12, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience with our Virtual Skate shop!! We appreciate your business and hope you enjoy your skates for years to come. :)
Fast shipping!
The shipping was fast, faster than expected. I’m sure it was because there was available stock ready to ship, and not back ordered products, but I was very pleased with how fast my order arrived!
April 12, 2021
Reply from moxiskates.com
Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.