moxiskates.com Reviews 

392
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more

Company replied

Rated 5 out of 5 stars

this was seriously one of the best experiences i’ve ever had while ordering something! super fast delivery, skates were everything i’ve ever dreamed of and more! the knee/elbow/wrist pads are absolute... See more

Company replied

Rated 3 out of 5 stars

I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do l... See more

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Rated 2 out of 5 stars

They’re so cute BUT I can’t even remember how many times I fell on my face, the toe stops keep falling all, literally couldn’t skate last night as they came off 3 times within an hour. I tighten them... See more

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4.2

Great

TrustScore 4 out of 5

392 reviews

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4.2

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(392)

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, great skates!

April 12, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and fast shipping. We appreciate your business :)

Rated 5 out of 5 stars
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

updated review

(updated after reading the reply from the brand and realizing my review was not constructive)
I didn't even need to contact CS because I got everything I ordered within just a couple of days after purchasing! Packaged well and arrived safe and sound.

April 12, 2021
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Reply from moxiskates.com

Thank you for your feedback! The official platform for order questions and inquires is our customer Service email, cs@moxirollerskates.com. We are able to organize and answer these in the time in which we received them, making sure everyone is being answered timely. Our Social Media platform should not be used for inquires about orders, but should rather be used for product questions and such.

Rated 5 out of 5 stars

Moxi is by far my favorite roller…

Moxi is by far my favorite roller skating brand! The merchandise is always top notch! The customer service is excellent! I have ordered from Moxi several time over the last three years. Twice I've ordered two of a small item (skate leashes and Y tools) and received only one. It was such a non-hassle because I just let them know about it and the other item was sent out immediately! These ladies (and gentleman?) are working so hard to get us our gear and I am so grateful!

April 12, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and that we were able to get all your items to you. We appreciate you and your business :)

Rated 5 out of 5 stars

Best Purchase Ever

I could not be happier with everything that I have ever ordered from Moxi. This company is AMAZING. They make it so easy to understand everything you might ever need to know about skating. From learning how to skate, to how to properly care for and maintain your skates, I feel like I am completely covered. Thank you Moxi!!!

April 12, 2021
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Reply from moxiskates.com

Thank you so much for your positive review! We are happy to hear you had a good experience, we are always here to help with anything you need. We appreciate you and your business :)

Rated 3 out of 5 stars

I thought the thick set would include…

I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do look just like the reg sets w the wrist guards.

A little awkward fitting but I think that's just being new and adjusting as needed!

April 12, 2021
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Reply from moxiskates.com

Thank you for your feedback! We have reached out to you via email to check in on the pads you received and what we can do to help! Looking forward to helping you!

Rated 5 out of 5 stars

Great Ride!

The leather boot is well made and fits great! The wheels and bearings roll so smooth, and make for a great ride. I have waited so long for these skates, and they exceeded all of my expectations

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you are loving your new skates!! We appreciate you and your business :)

Rated 5 out of 5 stars

I was so happy with my virtual skate…

I was so happy with my virtual skate shop experience! Karli took time to figure out my skate goals, what I liked about my current skates and what I was looking for in my new pair of skates. Karli got me set up with a fresh pair of Lollies and they are FANTASTIC. The sizing they suggested was perfect. I also purchased some smaller wheels based on their recommendation and I am so glad I did! Karli provided wonderful customer service and made me love Moxi even more!

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience in the Virtual Shop with Karli. Stoked that your skates are everything you hoped. We appreciate you and your business :)

Rated 5 out of 5 stars

Did a virtual skate shop appointment…

Did a virtual skate shop appointment with Kayla and she was so sweet and helpful! She helped me find exactly what I was looking for to get me started and also gave me some great tips and encouragement for getting started as a new skater!! I love that you have the option to speak with someone before buying, so helpful!! Love this company and would definitely recommend to any skater of any level!!

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and got all the help you needed in the Virtual Shop with Kayla. We appreciate you and your business :)

Rated 5 out of 5 stars

Thank you so much for the fast…

Thank you so much for the fast delivery! Hoping that your skates come back in stock soon again. I need to buy gifts.

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

The order was timely

The order was timely. Constant and consistent communication. Some of the best customer service I have experienced.

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

Products shipped out very fast (even…

Products shipped out very fast (even for non-covid times), and all were high quality products. I am in love with my Shell's Bells!

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

FANTASTIC SKATES & SERVICE!!!!

FANTASTIC SKATES & SERVICE!!!!
I finally got my skates after waiting 7 months due to the pandemic and popularity!! This company bent over backwards, keeping me informed of changes in delivery dates, even went as far as offering me a replacement pair of skates in a different color because my order was taking so long - I am very impressed by this company!!!

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience overall. We appreciate you and your business :)

Rated 5 out of 5 stars

Great skates

Great skates. I had to wait a long time to recieve my skates because of covid but, they were worth the wait. They were very good about keeping me updated while I waited. I love the details on the skates and they roll great.

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience with our customer service team. We appreciate you and your business :)

Rated 5 out of 5 stars

these pads are adorable and they’re…

these pads are adorable and they’re very comfortable to skate in! i’m super excited to use these often!

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you are loving your protective gear. We appreciate you and your business :)

Rated 5 out of 5 stars

I was happy my order shipped quickly

I was happy my order shipped quickly. The products appear to be good quality.

April 10, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

I ordered the black skate Leash

I ordered the black skate Leash. I love it, it works great with my Moxi Panthers. They even sent me a couple of cute little stickers. Shipping was fast.

April 9, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and your items arrived quickly. We appreciate you and your business :)

Rated 5 out of 5 stars

Perfect beginner skates

These are my first quad rollerskates, and I've totally fallen in love. They're so comfortable, easy to maneuver in, and they look really cool. Would 100% recommend to any beginner skater.

April 9, 2021
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Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear you had a good experience and are loving your skates. We appreciate you and your business :)

Rated 5 out of 5 stars

Fast shipping!

April 9, 2021
moxiskates.com logo

Reply from moxiskates.com

Thank you so much for your positive review, we are happy to hear your items arrived quickly. We appreciate you and your business :)

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