Sent my Gaggia Classic in to be repaired and serviced. Just got it back, works like a dream again. Zsolt was very helpful and patient throughout especially with getting the machine back to me. Kept me... See more
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See what reviewers are saying
The website is excellent and had parts diagrams of my coffee machine which was a huge help with diagnosing the problem. It was then very easy to order the parts I needed and the prices were reasonabl... See more
Excellent service. Very quick delivery - arrived next day. Needed new draw for my coffee machine which came in 2 parts(front and back) and needed assembling. I asked if they could assemble the draw b... See more
Delonghi o-rings and silicon grease arrived to time but did not fully fix watery puck problem. So phoned for advice and given some useful ideas without being rushed. V.good after sales service but ne... See more
Company replied
Company details
Contact info
150 B Greenford Road, HA1 3QP, Harrow, United Kingdom
- 02033055845
- service@mrbean2cup.co.uk
- mrbean2cup.co.uk
I only bought a double spout for my…
I only bought a double spout for my Gaggia Classic portable filter, but the service could not have been better.
April 2, 2021
Reply from Mr Bean2Cup
Thank You, John!
Extremely helpful on the phone/zoom
Extremely helpful on the phone/zoom. Prompt delivery. Very happy
April 1, 2021
Reply from Mr Bean2Cup
Thank You, Natalie!
Super information on the web site and…
Super information on the web site and efficient service
March 31, 2021
Reply from Mr Bean2Cup
Thank you, I hope the part diagrams helped!
All good !
Easy to identify parts on website, fair price and quick delivery.All good cheers !
March 29, 2021
Reply from Mr Bean2Cup
Thanks Bob!
All Good
Excellent service on spares for my Gaggia Classic. Very helpful service, good availability, quick delivery. Recommended.
March 27, 2021
Reply from Mr Bean2Cup
We usually keep a huge stock of spares for the Gaggia Classic models. I hope this keeps yours and others Classic going ...
Thanks for your feedback!
Zsolt
Reply from Mr Bean2Cup
Thank you for your feedback! Let us know if you need any other Gaggia spares or advice. Happy to help...
Reply from Mr Bean2Cup
Thank you Michael!
Fantastic service
Fantastic service. Easy to navigate site, easy to identify correct parts, really quick delivery and really knowledgable staff who are happy togo the extra mile to help their customer. FANTASTIC!!! Thanks again Zsolt!!!👍
March 25, 2021
Reply from Mr Bean2Cup
Thank you Kenny, Let us/me know if you need any other Gaggia spare parts or advice!
Repair fix sorted!
Nice little bit of kit supplied to repair our coffee machine, good value and prompt delivery.
March 24, 2021
Reply from Mr Bean2Cup
Thank You Pete!
I needed a new gasket for my Gaggia…
I needed a new gasket for my Gaggia coffee machine. The parts diagrams on the website made it easy to identify the correct one and it arrived promptly. Great service.
March 13, 2021
Reply from Mr Bean2Cup
Thank you!
Reply from Mr Bean2Cup
Thank you for your honesty!
I hope we can negotiate a better price with Gaggia next time so we can lower our price on that particular knob!
The parts I ordered arrived swiftly.
March 12, 2021
Reply from Mr Bean2Cup
Thanks for your feedback! Let us know if you need any Gaggia spares or advice in the future!
Zsolt
Reply from Mr Bean2Cup
Thank you for your feedback, Rick!
Superb service from MrBean2Cup
I had an ongoing problem with my Gaggia Brera which turned out to be several problems. Had an excellent discussion with Zsolt at Mr Bean2Cup where he provided expertise and advice over the phone. He suggested which spare parts I needed and then sent them promptly. I was able to fit them myself and got up and running again. Terrific service and super knowledge and practical experience of the machine.
March 3, 2021
Unprompted review
Reply from Mr Bean2Cup
I am happy we managed to find the fault and now you are back to enjoying your coffee!
Zsolt
Excellent service from Zsolt at Mr…
Excellent service from Zsolt at Mr Bean2Cup, I sent him a few photos and a video of the problem with my bean2cup machine. He advised me of the parts needed, I ordered
them and I had my machine working again within 2 days. Will be using them again when parts needed.
February 27, 2021
Unprompted review
Reply from Mr Bean2Cup
Thanks for the helpful video. It really helped me narrowing down the fault!
Zsolt
Ordered a gasket for my 12 years old…
Ordered a gasket for my 12 years old Gaggia Classic and it arrived today. All good!Thank you
February 23, 2021
Reply from Mr Bean2Cup
Thank you for your feedback!
Zsolt
Ridiculously good service!!
Ridiculously good service from these guys! They wanted to be sure I was absolutely getting the right part before purchasing, and they know their stuff. Seriously, if you need replacement parts for your coffee machine, come here....
February 13, 2021
Unprompted review
Reply from Mr Bean2Cup
I am glad we got your machine running again.
Enjoy your cuppa!
Zsolt
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