Mr Jones Watches Reviews 

Excellent service. Seller was in proactive communication throughout.

I have had 2 watches from MJW now. I love both of them. Very well made, totally unique and a good talking point. I have a few more on my wishlist, like the Khaosify, Monster Melter 3000, Continuum and The Ascendent. I'm just waiting for a % discount email :)

If you're after a very well made watch that's different that all the rest the get one whilst you still can. Highly recommended

Great watch, small issue which was resolved immediately. A real delight to have and to wear.

I've always believed that an MJ watch is more than just an extension of timekeeping, the story behind each piece is absolutely captivating. From the handcrafted, unique designs and personalized engravings to the incredibly efficient global delivery, even the watch box is something I can't get enough of every time it arrives.

I bought the 'Beam Me Up' watch a year ago and I’m very happy with my purchase. There are two things I’d like to mention:
First, the company’s aftersales service is incredible. My watch's minute disc stopped working when there were only 8 days left on the warranty. I emailed them, and they replied very quickly with the address and shipping instructions. As soon as I sent it, they reimbursed my shipping costs, even before the watch had reached them. They repaired it and sent it back very fast.
The only negative is that the dial is a bit difficult to read in certain light, which I think is due to the minute disc. I hope they can fix this issue in the future. Also, I’m currently thinking about buying an automatic watch from them as well. Thanks!

Excellent quick response and within the price quoted for the repair. Watch returned in good time with no quibbles at all . Great company. It would be lovely if all companies offered such fantastic customer after sale service .
Thank you

I love Mr Jones watches and have purchased several from them and always receive outstanding customer service from them.
I just love their unique watches and they're always a conversation starter.

Keep up the good work 😊

Quick delivery, great company, quality product

I have the M1 and the perfectly useless afternoon (quartz). I’m delighted with both watches, particularly the M1 which I think is such an iconic and standalone design. However, the perfectly useless afternoon is great fun as well, surprisingly easy to read and beautifully made. This customer service from Mr Jones is absolutely first class, I love the fact they are assembling the watches in house and the designs are so varied and have great integrity behind them, an absolutely fantastic brand and I look forward to expanding my collection in the years to come.

Excellent packaging, beautiful product.
Very responsive to my need to change delivery address.

Great watch I bought as gift for my self then after enjoying every part of it it’s my legacy I will give it to my son when he gets older

The Ricochet is right now by far the best value watch you can buy first hand. The jump hour complication has a purpose and the finishing of the watch meets high standards.
Mr. Jones Ordering Procedure, communication and processing time are excellent!

A great experience. My wife and I visited the shop, three times this week and each time the service has been first class. Thank you to Veronica and Amy for being so helpful, friendly and their advice. I love their watches, and now my wife does too. Thank you again. Highly recommend visiting the shop - plus they have fabulous watches too, which are always a conversation starter.

I totally love these watches......my wife and I have five between us already!!!! Purchasing, processing and delivery is simply easy and quick. Opening the box for the first time is a joy! If you haven't bought one yet, just do it!!

Last time I wrote about how much I loved my Nuage watch purchased from Mr Jones Watches. Was so satisfied that I decided to acquire one of their limited editions. To my surprise and delight, the Daydreamer looked like it ticked all my boxes in what I was looking for. It arrived yesterday and I could not be happier! It is absolutely beautiful. The quality of the watches, combined with their artistic flare distinguish Mr Jones Watches when compared to the myriad of other offerings on the market. And, to top things off, their customer service is fantastic. The pride that Crispin Jones and his dedicated staff take in their work is reflected in each and every timepiece that they create.

Not just the watch itself but the packaging, the handwritten date of purchase, the ease of the transaction, and the swift delivery all made for an excellent experience.

Very thoughtful team, before, during and after buying my watch.
Always looked at Mr Jones watches as art, but when you see their watches in reality, it’s magic.
Quality of the watch exceeds all expectations and reviews.. Strap and box quality are top notch..
Will definitely buy more!

Great quality item, shipped very secure to prevent damage, received in a timely fashion. Would buy another watch from this company, and would recommend to anyone interested.

Everithig was great from Mr Jones, but plaese use another courier service, DHL was terrible.