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See what reviewers are saying
No need to drag on: they don't even deserve a rating, just a lawsuit. I purchased a Xiaomi Redmi Note 8 Pro on December 4th, hasn't arrived to this day. For more than a month, every reply they've... See more
My husband ordered me a replacement phone for 270 euros and we paid for the express shipping to receive it quickly in October 2019. The phone never arrived and we tried to cancel the order, but after... See more
Low price, but bad service. I did pay extra 29,90€ for the "fast shipment" service (I needed it quickly as a gift) but it arrived 1 month later than declared and "guaranteed". The customer service... See more
Company details
Information provided by various external sources
Compra las mejores marcas de telefonía móvil: Xiaomi, Samsung, Huawei, iPhone, Sony y otras marcas. Complementa con accesorios y más.
Contact info
Shop and Premises, Kingsbrid, Castlehaven Road, NW18QA, Great London, United Kingdom
- support@mrphonedeals.com
- mrphonedeals.com
1.6
Bad
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DON'T BUY!!!
DON'T BUY!!!
3 months since purchase and it as not arrived.
1 month since their own deadline ant it as not arrived.
Filling complaint.
January 6, 2020
I have received my order 2 months later…
I have received my order 2 months later than the company had promised. So my order took 3 months and a half to arrive. No explanations, no phone number to call, no customer service.
Very bad experience...
January 6, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
First of all apologize for the inconvenience caused. We are very sorry that we were unable to offer you a satisfactory shopping experience. We will continue working to improve and that no customer is again dissatisfied with their purchase.
A cordial greeting.
comment
had to wait verry long two month. The product, a phone is verry good without problems.we continue to buy.
January 6, 2020
Unprompted review
39 euros for shipping
39 euros for shipping, it took one month...
And the PER-PHONE-PACK-CYBER-MONDAY was missing. I told them, they told me that they had sent all the products....
I don't think i'm going to buy them something.
January 6, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
First of all apologize for the delay in the delivery of your order. They tell me from the responsible department that your order has already been delivered. Reiterate our sincerest apologies.
Greetings.
Fast shipping and good product
January 5, 2020
Unprompted review
I contracted the premium package
I contracted the premium package, in order to acelerate the delivery. But my package just arrived 12 data later than it was supposed.
January 5, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
Don't buy on this page unless you want…
Don't buy on this page unless you want to wait for an insane ammount of time. I paid for the premium send service and had to wait like in the regular service. I was nervious about the delivery, but my phone actually came in good conditions.
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
I was told delivery would be at the…
I was told delivery would be at the latest 18th December it is now 4th January and I am still waiting
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
The phone arrived 2 months later!
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
No shipping so far
So far, I did not receive my Samsung phone after more than 4 weeks, although I paid for premium shipping.
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
Phone corresponds to description
Phone corresponds to description. Fairly slow delivery (1 day later than the max provided delivery time)
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Thank you very much for your comment, for us the opinion of our customers is very important. We will continue working to offer a better service every time.
Greetings.
The delivery is too long.
the delivery time is not clearly displayed before validation of the purchase.
2 months to be delivered without extra cost is too long.
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Frederic,
All our delivery times were clearly specify before you made purchase. Moreover you received your order before your delivery dates so we do not understand your negative review.
Greetings.
The phone arrived the last day of the…
The phone arrived the last day of the prospected range of time
January 4, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Thank you very much for your comment, for us the opinion of our customers is very important. We will continue working to offer a better service every time.
Greetings.
Too late
Too late. I bought in september and arrived yesterday. Not the colour chiose but with a gift for another colour
January 4, 2020
Unprompted review
The phone arrived two month after order…
The phone arrived two month after order and payment. The information during waiting weeks was inexistant. At the end the material was in accordance and works perfect.
January 3, 2020
Unprompted review
Reply from MrPhoneDeals
Dear customer,
We want to apologize for the slight delay your order suffered. We are working hard so that these types of incidents are not repeated again.
Greetings.
Mi other arrived more than one month…
Mi other arrived more than one month late and I didn't have any information about it
January 3, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
Good delivery service and correct product
January 3, 2020
Unprompted review
Until now i did not recive my phone and…
Until now i did not recive my phone and i am still waiting for it .I buy it for my daugther ti give her for christmas and i am very sad with this situation i hope that i Will recive soon
January 3, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
I paid extra postage for the phone to be delivered before Christmas
I paid extra postage for the phone to be delivered before Christmas. I was informed that it would arrive between 18th -23rd December. It is now 3rd January and STILL THE PHONE HAS NOT BEEN DELIVERED.
January 3, 2020
Unprompted review
Reply from MrPhoneDeals
Dear Customer,
Apologize for the delay in the delivery of your order. We continue working hard so that these mistakes are not repeated again.
Greetings.
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