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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being helpful, polite, and caring, often going above and beyond to assist with finding items or resolving issues. People appreciate the friendly and professional demeanor of employees, which contributes to a positive shopping experience. However, some people were dissatisfied with pricing inconsistencies, noting that items are often charged at a higher price at the till than what is displayed on the shelves. There are also occasional complaints about customer service, with some individuals reporting unhelpful or rude staff interactions, and difficulties in resolving issues or making complaints.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise individual staff members for being helpful,... See more

Product

Reviewers highlight ambiguous aspects of product. Some consumers praise the wide selection of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers report issues with inaccurate pricing, often being... See more

Service

Reviewers mention ambiguous feedback about service. While some customers experienced fantastic and brilliant... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise exceptional service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an o... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 5 out of 5 stars

I had a great experience with a young man named David at Mr Price Arklow. I approached him while he was on the till looking for help, and he immediately stopped what he was doing to assist me. He was... See more

Company replied

Rated 5 out of 5 stars

Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is... See more

Company replied


Company details

  1. Discount Store

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.7

Average

TrustScore 3.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I will never shop at ANY Mr price ever…

I will never shop at ANY Mr price ever again, in Athy I got caught out with wrong pricing. Two days later I had to go in with my daughter in Naas, I bought a few items and picked up 2 among us blind bags priced at 1.49, I didn't notice the price as I had bought a few bits, when I got home I was about to throw the receipt in the bin, and did a quick check, I was charged 3.99 each for the toys, I have noticed this happening over the years, I should have paid more attention, but why does this keep happening in this store. They can't all be mistakes, why are they misleading people?

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

Had to get ballons blown up for a…

Had to get ballons blown up for a conformation at the last minute the girls at Mr Price Laytown Misha and Lizzy blew up the balloons while maire and another member of the team dealt with customer traffic. Customer sevice to a tee a great team

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Mr Price Palmerstown

I visited the Mr Price store in Palmerstown on Tuesday with the intention to return items I no longer needed but without a receipt I wasn't hopeful, when speaking to staff they could not have been more helpful with my request and got the manager Mark down to deal with my request Mark was very polite and helpful and my request was dealt with with a smile, thank you to all the staff in Mr Price Palmerstown will definitely be calling again. 😃

September 2, 2021
Unprompted review
Rated 1 out of 5 stars

From a customer service prospective Me…

From a customer service prospective Mr price at ClareHall fails at all levels! Staff are rude, shp display messy, products prices misleading and inaccurate. Eg. I purchased some cat litter that showed offer price of 2.99, when i went to the till i was charged 4.99 per pack. When said it was on offer at lower price. The lady at till said: it must have been the wrong pice! Do yous not wanted now?? No apology given. What happend to stores having to honor prices shown?? Very disappointed experience

February 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

Good Day

I visited the Protea Glen Mall store on the 11/09/2020.
The store is quite small compared to other branches, however I had an amazing point of sale experience.

I went into the store looking for just one item and managed to get 3 beautiful items at almost next to nothing, this all happened because of the bubbly,helpful self made Andiswa who assisted me at the till by up selling some of the items that were on special that I had missed because they were not marked..

It was really amazing to pick a few more items at no extra cost to my pocket or budget.

She is really amazing and her positive energy and spirit made me enjoy shopping at this store - and will definitely go back for more shopping.

We need more of her caliber in the retail industry.Great personality and great customer service.

Keep smiling Andiswa and Keep shinning..wishing you all the best of everything in your career path.

Thanks

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

I am a Primary Teacher getting…

I am a Primary Teacher getting organised for back to work with the Covid 19 guidelines dictating how my classroom will look.I was trying to source individual desk wire baskets for the children to store their books in .They were no longer available in my local store in Ballina so I went to Swinford.Tara in the store there contacted numerous branches to secure the amount I needed and requested they would be put aside to be collected.I really appreciated Taras help and rate her attention to customers very highly .Thank you Tara .

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Colm Mr price artane very helpful

Was in Mr price in artane, looking for weighted blankets but wasn't aware of the different weights available, but had a lovely staff member colm help me with making a decision on what one would best suit my child, my child loved his blanket so thank you colm for all your help it's very much appreciated

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

5 Star Store

Been looking for a weighted blanket for ages now, they can be quite expensive.. mr price are stocking them at a reasonable price and they were very kind to reserve one for me. Staff very helpful.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Mr Price

I have been a Mr Price account holder for quite a few years. And I just want to thank you for making it easy to pay my account online during the covid pandemic. I missed the end of March payment and only started catching up end of April and not one harassment call or email from your account department due to my one missed payment. I thank you for that and for giving the grace that I had missed that one payment due to financial constraints at that time.

May 27, 2020
Unprompted review

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