Ordered a slab of riven slate. Prompt delivery and good price. Unwrapped slate and it was pretty dirty, but signed for it as it looked superficial. After a good scrub there were three lines of adh... See more
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Easy company to order from and contact directly. Delivered on time with both orders and their courier company (pallet line) phoned me an hour beforehand both times. Seamless transaction and top rate s... See more
Company replied
Truly beautiful products, great value and fantastic customer service I received samples of slate within a couple of days and then when I called mrs stone store I got a very helpful chap called Joh... See more
We were quoted over £350-400 in Edinburgh for our riven slate hearth so we decided to look online rather than source locally… So glad we did was £65 for 3 slate tiles and same again for delivery,... See more
Company details
Written by the company
Mrs Stone Store specialises in beautiful natural stone, as well as a growing range of ceramic and porcelain tiles. If you are looking to bring the strength and beauty of natural stone, ceramic or porcelain to your home then our website is the perfect place to start. We have researched and sourced a range of natural stone and complimentary ceramic and porcelain tiles that are suitable for residential and commercial projects. We have a strong affinity to stunning Brazilian slate and we are one of the leading suppliers in the UK. We have experts on hand to help you with any questions Mrs Stone Store will help make your home beautiful.
Contact info
Unit 7 Monkswell Park, Manse Lane., HG5 8NQ, Knaresborough, United Kingdom
- 01283 730388
- sales@mrs-stone-store.com
- mrs-stone-store.com
4.2
Great
731 reviews
Hasn’t replied to negative reviews
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Very helpful company.
I asked for 2 slate samples which I received free of charge, very quickly. Great service. Thank you.
June 8, 2023
Reply from Mrs Stone Store
Hi,
Thanks for the kind 5 star review.
We hope to hear from you soon.
Kind regards,
Mrs Stone Store
This Company is great
This Company is great. They have good products at very good prices. The delivery is just great as well. Can’t fault them. Will definitely use again.
June 20, 2023
Reply from Mrs Stone Store
Hi,
Thanks for the great 5 star review.
So glad to see you are happy with the products.
We hope to hear from you again soon.
Kind regards,
Mrs Stone Store
Excellent service sent samples straight…
Excellent service sent samples straight away and followed up with a phone call.
June 5, 2023
Reply from Mrs Stone Store
Hello,
Thanks for the 5 star review.
Please let us know if you have any questions.
Kind regards,
Mrs Stone Store
Ordered sample stones for a new…
Ordered sample stones for a new woodburner, the order samples were free and delivered quickly.
June 4, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the review.
We hope it is the product you are looking for. Please contact us if you have any questions.
Kind regards,
Mrs Stone Store
Easy to order even when I made a…
Easy to order even when I made a mistake in my order I rang up and the yound lady corrected it strange away
June 4, 2023
Reply from Mrs Stone Store
Hello,
Thank you for your kind 5 star review.
Glad we were able to rectify your order.
We hope to hear from you again soon.
Kind regards,
Mrs Stone Store
Fantastic service from ordering to…
Fantastic service from ordering to delivery. The split face tiles I ordered are Fantastic quality.
June 15, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the kind review. Always happy to receive 5 stars. Glad you are happy with the quality.
Please do not hesitate to contact me if you require any further assistance.
Kind regards,
Mrs Stone Store
Good quality
Good quality . Delivery fine although driver made it clear he did not do stairs. 50 + kg so fair enough.
May 27, 2023
Arrived exactly as ordered (bespoke…
Arrived exactly as ordered (bespoke measurements required). Would highly recommend
April 18, 2023
Asked for 2 samples
Asked for 2 samples, they were sent very promptly and were very good quality. Customer service kept in touch throughout which is a rare find these days. Haven't purchased yet but we will be back to this company.
June 6, 2023
Ordered a sample
Ordered a sample, received it within a fews days, it was followed up with a lovely WhatsApp message from the company.
June 5, 2023
Amazing product and service for sample…
Amazing product and service for sample . Can't wait to order
May 21, 2023
Top customer service.
June 1, 2023
Supplied samples quickly
Supplied samples quickly. Sadly they were not competitive for the final piece as it was T shaped.
May 27, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the kind review. Sorry to see we were not competitive, we would love further feedback so our team will be in touch to see if there is anything else we can do for you.
Kind regards,
The Mrs Stone Store Team
Very quick and easy service
Very quick and easy, pleasant purchasing experience. Fantastic quality product also.
May 15, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the great 5 star review.
We hope to hear from you again soon.
Kind regards,
The Mrs Stone Store Team
Great customer service and efficiency…
Great customer service and efficiency with my order.
May 21, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the kind review, we always appreciate the feedback, especially the 5 stars.
We hope to hear from you again soon.
Kind regards,
The Mrs Stone Store Team
Reply from Mrs Stone Store
Hello,
Thank you for the 5 Star review.
Your feedback has been passed onto Kathryn and she is really pleased she has been able to assist you.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
The Mrs Stone Store Team
Excellent communication and advice…
Excellent communication and advice regarding product, sizing, availability and delivery options.
May 3, 2023
Reply from Mrs Stone Store
Hello,
Thank you for the kind review, we always appreciate the feedback especially 5 Stars.
Please do not hesitate to contact us if you require any further assistance.
Kind regards,
The Mrs Stone Store Team
Reply from Mrs Stone Store
Hello, many thanks for the 5 star review. We hope to hear from you again soon. Many thanks, Mrs Stone Store Team
Reply from Mrs Stone Store
Hello,
Thank you for the kind review.
We hope to hear from you again soon.
Kind regards,
The Mrs Stone Store Team
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