The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... See more
Company replied
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Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... See more
Company replied
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... See more
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I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... See more
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Company details
Information provided by various external sources
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Contact info
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, United Kingdom
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4.6
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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Helpful and efficient
October 22, 2024
Reply from Mr.Wheeler Wine
Thank you Dr Dorrington-Ward for your kind feedback. Best wishes Robin
Our experience was great because we trusted the pairing
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's the cheese list (with no other instruction) and he paired them beautifully.
October 15, 2024
Reply from Mr.Wheeler Wine
Thank you your kind words it was a pleasure to be involved and delighted it went well. Robin
Reply from Mr.Wheeler Wine
Thank you for the great feedback
Highly reliable: the only surprises are pleasant ones.
Always good value, often outstanding discoveries.
October 16, 2024
Reply from Mr.Wheeler Wine
Thank you Mr Weil, we're delighted you are enjoying our range. Robin
Never disappoints.
Never disappoints.
Really good wine merchant.
Slight issues with delivery company a year or so back but that seems sorted out now.
October 7, 2024
prompt delivery as always
September 24, 2024
A good service
Always a good experience - interesting wines which come on time. Helpful tasting notes
October 1, 2024
Bad courier
They were let down by their very unreliable courier that cancelled 3 deliveries. Customer service are nice but delivery company lets the company down
October 3, 2024
Reply from Mr.Wheeler Wine
Dear Mr Rahbaran, I am very sorry about the delays you experienced. Your patience was greatly appreciated and I am pleased that we were able to get the wine to you in the end. I very much hope the wines go some way to making up for the delay. Kind regards Robin
Great service
Great service, such lovely red wine gift boxes. A good company to buy from. Thank you.
September 24, 2024
Perfect
The wines were as advertised and the delivery was on time. What more can I add?
September 26, 2024
Reply from Mr.Wheeler Wine
Thank you for your kind words. Enjoy the wines Robin
Excellent service and beautiful wine-…
Excellent service and beautiful wine- worth saving for a special occasion
September 24, 2024
Reply from Mr.Wheeler Wine
Thank you Stuart, We're delighted to hear your feedback. Robin
Great personal service
Great personal service. The wine was well priced with a simple payment process and delivered promptly and on time. What more could you ask for?
Thanks
September 10, 2024
Efficient service
September 2, 2024
Very quick response to order,wine was…
Very quick response to order,wine was delivered in 2 days and was kept updated with the delivery process until it arrived at my door.
September 5, 2024
Excellent Service
The service was excellent. Information over the telephone was accurate and very clearly explained.
September 4, 2024
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