The order was due on April 14th but was not delivered to the right address. This caused very unwelcome anxiety. Through local effort the consignment was eventually located. This was reported back to... See more
Company replied
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See what reviewers are saying
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... See more
Company replied
Their wines are always of a superb quality and a good price, They have taught me a lot about different grapes and u have rediscovered a taste for French wines. If you want to enjoy your wines witho... See more
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I would definitely order from Mr Wheeler wine again. Brilliant customer service they were so helpful regarding delivery dates as I was purchasing a gift for my uncle's birthday. The wine was delive... See more
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Company details
Information provided by various external sources
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Contact info
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, United Kingdom
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4.6
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent phone advice about wines…
Excellent phone advice about the wines ordered online. I had rung to check about delivery and was offered a date of my choosing.
We went on to chat about the wines and guidance on serving.
On the basis of this call I will definitely use Mr. Wheeler in future.
August 27, 2024
Excellent wines at excellent prices and…
Excellent wines at excellent prices and speedy free delivery
August 15, 2024
Efficient customer service
August 20, 2024
Quality guide was accurate and delivery…
Quality guide was accurate and delivery on time.
August 14, 2024
Excellent
Excellent, very helpful, knowledgeable staff. Always happy to please and to go the extra mile. Great wine, great service door to door. Would certainly recommend.
August 12, 2024
Thought initially it was corked but…
Thought initially it was corked but gave time before trying again. Maybe my taste palate is foxing me. Colour quite dark.
Gail Tatlow
August 12, 2024
An Australian chardonnay
An Australian chardonnay, recommended by Luke in your shop.
Elegant, classic wine. Australian richness combined with Meursault finesse. Very good value. Needs decanting to reduce sulphur.
Delivered swiftly.
August 7, 2024
Really excellent wines with good service
August 1, 2024
Why go anywhere else?
Consistency and helpfulness of staff plus of course their experience in fine and good quality wines. have been a customer for approximately twenty years. Delivery is very quick also.
August 1, 2024
Great wine prompt delivery
July 30, 2024
Decent product
Decent product, prompt delivery. Wine listed as 12%, in fact 13% on the label.
July 29, 2024
Reply from Mr.Wheeler Wine
Dear Mr Hughes, Thank you for your review. I am glad you enjoyed your wines. I am sorry that there was an error in regard to the listed ABV, I am pleased to confirm that this has since been rectified, I hope you continue to enjoy our wines and thank you for your order. Kind regards Robin
Fast and faithful.
July 22, 2024
Delicious fruity white wine
The cloudy bay 2023 case we ordered is a delicious white wine, not too acidic for me.
Delivery took longer than expected which is why I removed one star because there was no communication until I email to enquiry and my order came a few days later after waiting couple weeks.
I will order from them again.
August 11, 2024
Unprompted review
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