Thankful for their streamlined process as my loan was approved in a matter of minutes. Shoutout to George Stacey of MTF Henderson for an exceptional customer service.
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See what reviewers are saying
Isabelle Stacey dealt with our application and she was great. She made my life a whole lot easier. She went out of her way to give me options and saved me the hassle of trying to apply elsewhere. I co... See more
Once again Isabelle provided a professional, timely and accurate quote. Having dealt with her before made this a very easy process. Isabelle went above and beyond to get this policy and paperwork s... See more
Amazing Customer Service and Experience especially Matt, he is very helpful, friendly, professional and responds very quickly, he made loan process very easy, explained my all questions and doubts... See more
Company details
About MTF Finance - Henderson
Written by the company
For over 50 years MTF has been making it easier for New Zealanders to get the things they need.
Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.
Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms
MTF - Your Local Money Experts
Written by the company
- We'll give you the best interest rate we can, based on your personal profile
- Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
- Same-day approval
- We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
- We take the stress out of finance
- Online or over the phone, we’ll guide you through your options to select what’s best for you.
Contact info
3/91 Central Park Drive, Henderson, 0610, Auckland, New Zealand
- 09 836 0000
4.9
Excellent
325 reviews
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The handling of my finance application…
The handling of my finance application was quick and the process was smooth. The interest was bit high but could be because I came back from long holiday and didn't have 3 months statements at that time and income was incosistent.
May 19, 2024
Isabel made the process non stressful…
Isabel made the process non stressful and easy to apply. She guided us through everything making sure we fully understood what we were going to pay back etc.
May 5, 2024
very helpful and friendly lady.
very helpful and friendly lady. would give more stars if i could
May 5, 2024
Fast, efficient and trustworthy
I've had 2 experiences with MTF loans now. Both times the staff, systems, speed of application, processing and professionalism have stood out to me.
I will continue to use their services in the future. Thank you! To Isabelle and her team in Henderson, Auckland.
April 25, 2024
I took out a loan with MTF Henderson…
I took out a loan with MTF Henderson for a car and has been a absolutely terrible service.
It started out normal in the beginning and things were being finalised with the loan, i addresses my concerns with how the loan will be sent as I first have to view the car.
This is where things turned south very quickly, I received an email stating that they already have sent the money to the seller of the car. I had no confirmation, and no communication prior that the money was going to already be sent to the seller, even with MTF knowing I first wanted to view the car to make sure it is how it is described.
I had many concerns as the seller was located across the country and asked “what if the car is not as described and not what I wanted”. Since MTF had already sent the seller the money, I was told I had to get the seller to agree to send the money back, which they had no intention of doing. So now I am forced to either take a chance on a car I have not yet seen and now HAVE to travel across country for, or to take a loss and have to pay back a loan for something I do not own.
I ended up travelling and seeing the car, which happened to not be what I wanted and had issues on top of it and had reports of it being in past accidents, which was also not mentioned by the seller prior, however since the money was already given to them, there was not much I could do about it.
I had emailed MTF About this, addressing all my concerns which is when I received a phone call from the owner of the branch. I was told “it’s just one of those things which happened every now and then and it’s a lesson to be learnt”, not a sorry for sending the seller the money prior to me viewing it. No help whatsoever ever.
Other MTF branches I called confirmed that they first confirm the buyer has seen the car and is happy with it before sending the money over. I’m not sure why this branch does it differently, but I would not trust them.
I now have a car which I have had to spend a lot of money on and it just sits in the garage gathering dust.
June 2, 2023
Unprompted review
They could do what so many others could…
They could do what so many others could not. Very good comunation fast out come
April 8, 2024
George is very helpful guy and make all…
George is very helpful guy and make all the information clear .
He is ver cool guy
February 25, 2024
Friendly staff
February 1, 2024
Excellent service
Really quick amd easy processing time. Great communication from beginning to end og my application and very professional in their approach. Will highly recommend.
January 28, 2024
Great service
Efficient, freindly and great communication. The whole process was easy.
February 1, 2024
Great straightforward service provided
Great straightforward service provided. Very smooth and easy going person to deal with. Highly recommend.
January 21, 2024
How fast and reliable it is
Really convenient support…. Did my finance over the phone
January 14, 2024
Fast responses and great communication
December 26, 2023
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