Absolutely Friendly and Professional. My personal experience has been great dealing with Josie , but I know the rest of the team are just as good and friendly and willing to get the best result for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Josie’s been absolutely excellent from start to finish in every conversation we’ve had. Good clean honest professional approach and has never been shy on going the extra mile to make sure everything’s... See more
We’ve been with MTF Masterton since 2021 when we first purchased our car, and they’ve been nothing short of amazing ever since. Even after moving to Taranaki, we still choose to go back to th... See more
Ive been dealing w MTF Masterton for many years now. My experience has been just amazing. From Bill Hintz giving me my first car loan to Josie being an absolute superstar. She gave me advice on my... See more
Company replied
Company details
About MTF Finance - Masterton
Written by the company
For over 50 years MTF has been making it easier for New Zealanders to get the things they need.
Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.
Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms
MTF - Your Local Money Experts
Written by the company
- We'll give you the best interest rate we can, based on your personal profile
- Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
- Same-day approval
- We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
- We take the stress out of finance
- Online or over the phone, we’ll guide you through your options to select what’s best for you.
Contact info
130 Dixon Street, 5810, Masterton, New Zealand
- 06 377 0178
5.0
Excellent
441 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely to deal with always positive and…
Lovely to deal with always positive and easy 😄
January 26, 2025
Reply from MTF Finance - Masterton
We appreciate your positive feedback and are so glad you found your experience easy and positive Lisa. :)
MTF Masterton
I have great experience in MTF ,I'm in…
I have great experience in MTF ,I'm in need,in my family but I don't have enough money but they reach and help, they offer great help I only wait for one day I receive the money through my account.
January 26, 2025
Reply from MTF Finance - Masterton
We appreciate you sharing your experience Misifelanuai. We're glad we could provide assistance for you and your family. Thank you for your feedback. :)
MTF Masterton
Josie at MTF Masterton
Josie at MTF Masterton always goes above and beyond, she makes it so easy, explains everything. She is truly a star.
Thank You Josie
January 30, 2025
Unprompted review
Reply from MTF Finance - Masterton
We appreciate your kind words Paulette! We think she's a star too! Thank you for taking the time to share your feedback.
MTF Masterton
Masterton MTF
Responsible Lenders
Professional
Friendly team/ nice people
Absolutely Outstanding
5 Stars all day long
Thankyou
January 29, 2025
Unprompted review
Reply from MTF Finance - Masterton
We appreciate you taking the time to share your wonderful experience. We're happy to hear that our team was professional and friendly. Thank you Clay!
MTF Masterton
Exceptional Service
Outstanding service I received. Your quick and efficient online support made everything so easy for us. We were able to handle everything without stepping foot in the office, which was incredibly convenient.
Great job, Masterton Team!
January 26, 2025
Reply from MTF Finance - Masterton
We're happy to hear that our teams online support made everything easy and convenient for you and Eric! Thank you for your positive feedback Maria!
MTF Masterton
Really efficient and easy!
January 26, 2025
Reply from MTF Finance - Masterton
Thanks for the positive feedback Naya!
MTF Masterton
Non Judgemental and Respectful
They listened to my situation and were non-judgement. The speed in which MTF Masterton worked was non-stressful and timely. What I thought was not possible they made happen.
January 26, 2025
Reply from MTF Finance - Masterton
Thank you Erin. We're glad we could help you navigate your situation with understanding and efficiency. It's great to hear we exceeded your expectations too Erin. :)
MTF Masterton
Reply from MTF Finance - Masterton
Thanks for sharing your experience Dennis!
MTF Masterton
The Masterton MTF team were so friendly…
The Masterton MTF team were so friendly and made the whole loan process incredibly easy. Thanks guys!
January 21, 2025
Unprompted review
Reply from MTF Finance - Masterton
We're so glad the loan process was easy and friendly for you Peter. Thank you for your positive feedback too! :)
MTF Masterton
Josie at MTF Masterton was very helpful…
Josie at MTF Masterton was very helpful with our loan application. She made it easy throughout the whole process. I would certainly recommend MTF.
January 14, 2025
Unprompted review
Reply from MTF Finance - Masterton
We're happy to hear that she made the loan application process easy for you. We appreciate your recommendation too Allan!
MTF Masterton
Transfer from paper work to online…
Transfer from paper work to online electronic...easy as..saving the trees...hard
January 12, 2025
Reply from MTF Finance - Masterton
We're happy to hear that the transition to online was easy for you Toi! We appreciate you saving the trees too! ;) Thanks for the feedback.
MTF Masterton
Great People
The process was seamless, fast and efficient. More importantly the interaction with the team was fantastic. Very helpful friendly and provided excellent support.
January 10, 2025
Unprompted review
Reply from MTF Finance - Masterton
We're happy to hear that the process was seamless and efficient for you. We appreciate your kind words regarding our team's helpfulness and support. Thank you for your positive feedback Peter! :)
MTF Masterton
My experience dealing with MTF Masterton
My experience dealing with MTF Masterton was great, fast and simple. They were efficient and didn't take long at all.
December 10, 2024
Unprompted review
Reply from MTF Finance - Masterton
We're happy to hear that your experience was fast and simple. We appreciate your feedback and are glad we could provide efficient service Rose. :)
MTF Masterton
Service was excellent and staff ultra…
Service was excellent and staff ultra helpful. Highly recommend this outlet.
November 28, 2024
Reply from MTF Finance - Masterton
We're glad you enjoyed your experience and found our staff helpful! Thank you for recommending our outlet Joseph & Kaylene! :)
MTF Masterton
Mtf masterton are friendly,helpful and…
Mtf masterton are friendly,helpful and considerate to yours needs. Handy having a face you can go talk to when things aren't working right.
December 22, 2024
Reply from MTF Finance - Masterton
We appreciate you taking the time to share your positive experience Kataraina. We're glad to hear that our team's friendly and helpful service met your needs and it's great knowing you value having someone to speak with directly! :)
MTF Masterton
Customer service is amazing
Customer service is amazing, fast simple transaction. Nothing was an issue for Tim and his team in Masterton. We have used them in the past and will definitely continue to use him in the future.
The entire process from start to finish was so easy. Thanks team
December 22, 2024
Josie at masterton branch is so helpful…
Josie at masterton branch is so helpful and lovely to deal with!
December 18, 2024
MTF stood out with their exceptional…
MTF stood out with their exceptional customer service. Their team was professional, friendly, and extremely knowledgeable. I had several questions throughout the process, and they took the time to explain the terms and conditions in detail, ensuring I fully understood everything before proceeding. Tahlia was easily accessible via phone and email, and she responded quickly to my inquiries, making us feel supported every step of the way. Forget to Say that this is our third loan with MTF Masterton in that last four years and its always amazing to deal with them.
December 13, 2024
Unprompted review
Josie was fantastic start to finish an…
Josie was fantastic start to finish an asset to your company, made everything very clear and straightforward.
10 out of 10
December 8, 2024
Friendly and fast :)
Friendly and fast :)
Another fantastic experience with MTF. Special shout out to Tahlia
November 24, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.