Dan Munroe, helped me to debt restruct, and have 1 payment go out per week, over a term of 2years when be4 was like 6 years ,this has changed my life for the better He was kind, quick and easy to... See more
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A+ experience. Walked into the Mount Maunganui office with no appointment and Cat was a legend from the get go. Everything was sorted and funded in half an hour. No phones calls, online registration o... See more
Thanks Dan for your support it was very smooth, hassle free feels like it was just 1 click and yey loan approved. Not much documents required unlike other finance companies so heads off for doing a gr... See more
Very straightforward - specified clearly what documents are required. Good customer service - someone took over efficiently when the main contact person was on leave. This review is for Fraser S... See more
Company details
About MTF Finance - Mt Maunganui
Written by the company
For over 50 years MTF has been making it easier for New Zealanders to get the things they need.
Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.
Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms
MTF - Your Local Money Experts
Written by the company
- We'll give you the best interest rate we can, based on your personal profile
- Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
- Same-day approval
- We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
- We take the stress out of finance
- Online or over the phone, we’ll guide you through your options to select what’s best for you.
Contact info
2 Tay Street, 3116, Mount Maunganui, New Zealand
- 07 577 6680
4.9
Excellent
250 reviews
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Was quick and easy Hassel free.
February 29, 2024
Overall easy to deal with.
Overall easy to deal with.
Communication was really good I felt and that’s why I am a returning customer.
February 18, 2024
This team was very help full and very…
This team was very help full and very fast thanks Mohammed.
February 18, 2024
Cat was an absolute breeze to work…
Cat was an absolute breeze to work with. Valuable member of your team and thank you for being a legend!
January 29, 2024
A+ experience
A+ experience. Walked into the Mount Maunganui office with no appointment and Cat was a legend from the get go. Everything was sorted and funded in half an hour. No phones calls, online registration or AI. Humans making human decisions in person, couldn’t recommend more highly. Thanks team 👍🏻
January 14, 2024
Excellent customer service by the staff
Excellent customer service by the staff. Easy transaction - was seamless and stressless.
January 2, 2024
very good ..tumbs up for the staffs
January 7, 2024
Always receive great service from MTF
Always receive great service from MTF. Thanks!
December 26, 2023
Reachable and trustworthy service 🙌🏼
Amazing trusting service! Got the money I needed in a few hours. Very easy and straightforward, trustworthy business.
Highly recommended!
January 2, 2024
They went above and beyond to help in…
They went above and beyond to help in so many ways and she couldn't have bin nicer.
December 17, 2023
Quick and easy
December 20, 2023
Easy process and helpful staff.
November 19, 2023
MTF Mt Maunganui are next level amazing
Glen and Vicky are excellent. Their service is so good, its refreshing dealing with good people, who know and care - particularly when it comes to money. It beats dealing with the banks or faceless finance companies.
November 19, 2023
Fast, friendly and easy. …
Super fast and friendly personal service that could not have been any easier. Thanks Glen
November 16, 2023
Its helpful
November 12, 2023
great customer service
November 8, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Found Vicky very rude
Found Vicky very rude, as soon as I said I have conditional finance approved from a bank, she immediately went, ok, i'll close this application, no asking first. I applied with them after approval from the other institution because initially I would have rathered had finance with MTF, having dealt with them for a company I worked for previously, but after spoken to this lady, I wouldn't bother now. Still being nit picky with individual spends, ie after pay, which I use as I don't have any credit cards, loans or other finance, I use it to spread out my outgoings, but clearly as my balance was still over $2000 when these go out, you can see I don't use them because I can't afford otherwise. I also have extra income not declared as was only one space for income on their forms, this didn't help her either. The $2000 sitting in the main account was also not good enough to show I have enough money to pay a weekly loan, nor a decent weekly income with minimal outgoings. But over all, if her attitude was nicer and it was still a no, that would have been fine. But her rude attitude, really was upsetting. I don't get why they bother to ring to query expenses when she told me the answer was already no I didn't meet requirements for them. Just being nosey then?? Also took days to get any response at all, which was a text asking me to ring back. I think she must have been in a bad mood & decided to take out on me, as she really was very rude, almost arrogant.
November 8, 2023
Unprompted review
Reply from MTF Finance - Mt Maunganui
Hi Nikki. Thanks for your feedback and for the opportunity to consider a loan for you. As responsible lenders, we need to ask questions to fully understand an applicant's financial position, including all expenses such as buy now, pay later schemes. I'm sorry if you felt uncomfortable with this.
The benefit of dealing with MTF Finance is that you're cutting out the middle man and talking to the people who make the lending decision. If you can provide all the info we need, we can usually approve a loan on the same day.
We're committed to providing an exceptional customer experience. If you'd like to discuss your experience further, please call or drop by our office. Glen Strang, owner of MTF Finance Mt Maunganui, 07 577 6680.
Quick servicce
November 2, 2023
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