MTF Finance - Thorndon Reviews 

387
TrustScore 5 out of 5

4.9

277 Thorndon Quay, 6011 Wellington, Pipitea, NZ


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All the workers I have dealt with under Hamish have been amazing. They are caring and fair. If you cannot afford the repayments due to other things they try get a smaller loan. They go through very me... See more

Rated 5 out of 5 stars

Absolutely amazing and smooth experience! I was approved the day I reached out, and had a car within 3 days. Hamish was incredible to deal with, he was approachable and friendly, making sure I wa... See more

Rated 5 out of 5 stars

I found dealing with MTF Finance to be a very positive experience. They were extremely helpful and gave me clear and constructive advice along the way. Staff member Jose Suyat in Thorndon Bramch was f... See more

Rated 5 out of 5 stars

My dealings with Julian were very pleasant. MTF Thorndon were so much easier to conduct business with than the banks. My transaction was dealt with speedily and efficiently, and in visiting the Thornd... See more


Company details

  1. Car Finance and Loan Company
  2. Loan Agency
  3. Mortgage Broker
  4. Non-Bank Financial Service

About MTF Finance - Thorndon

Written by the company


Lending to New Zealand since 1970

For over 50 years MTF has been making it easier for New Zealanders to get the things they need.

Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.

MTF Finance


Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms

MTF - Your Local Money Experts

Written by the company

We'll give you the best interest rate we can, based on your personal profile
Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
Same-day approval
We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
We take the stress out of finance
Online or over the phone, we’ll guide you through your options to select what’s best for you.

Contact info

  • 277 Thorndon Quay, 6011, Wellington, Pipitea, New Zealand

  • 04 470 7712

4.9

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(387)

2,552 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car Finance

Tony was very pleasant. He had a good manner and explained the contract so we were aware of what it included. I was happy with his approach.

June 17, 2023
Rated 5 out of 5 stars

Hamish at the Thorndon office

Hamish at the Thorndon office, was upfront, honest, accommodating, helpful, and trustworthy. Hamish listened and helped me through the process, updating me, it was fast and it felt assuring. Going through the paperwork was easy to understand. Much appreciated and will and have been, recommending to others. I look forward to using MTF again.

June 21, 2023
Rated 5 out of 5 stars

Excellent service

I called the MTF branch @ 4:30 pm and was greeted by Hamish, by the end of the day he had secured me my loan.

How is this possible you may ask? Well the secret is Hamish is a magician some would say he could be the wizard from the lord or the rings? Not because of hes appearance … no! Because of he ability to work fast!
I would highly recommend he’s expertise and he’s knowledge.
If you want a loan speak to the professionals not the bank! The bank is a faceless organisation but Hamish at MTF Finace Is more than that, it’s a personal experience and finds a loan that suits the individual at right interest rate .

June 28, 2023
Rated 5 out of 5 stars

Best ever experience yet

Hamish made my experience great, very friendly, honest, helpful, informative with a quick response to any questions i hanbhand everything was just such a smooth easy process. Even going out of his way to make something happen for me the same day to avoid a seller waiting the weekend to get there $ and so I could have my vehicle immediately also. They are mobile so can come right to your door. I honestly couldn't of had a more pleasent experience. I will definitely be using this company for finance from now on, anytime I need finance in the future.

June 10, 2023
Rated 5 out of 5 stars

Hamish was incredibly helpful and…

Hamish was incredibly helpful and fantastic to deal with. Better interest rate and service than any bank.
Just a much easier and supportive service than a bank and really good and helpful. Would recommend fully.

May 30, 2023
Rated 5 out of 5 stars

Excellent!

Friendly and professional through out the process of application. Great communication and easy to understand what you're signing up for. Excellent service! Highly recommend!

June 4, 2023
Rated 5 out of 5 stars

5 star Experience

Absolutely amazing and smooth experience!
I was approved the day I reached out, and had a car within 3 days.
Hamish was incredible to deal with, he was approachable and friendly, making sure I was comfortable with the process and that I understood everything that was happening.
He seemed genuinely happy to help me, and he even took extra time to look over my application the day I sent it, when it would usually have taken to the next morning at the earliest.

Couldn’t recommend more!!

May 27, 2023
Rated 5 out of 5 stars

Great

Mr. Tony helped us a lot to decide the finance . He was really reachable all the time. Overall we had a great experience there.

May 17, 2023
Rated 1 out of 5 stars

My experience with MTF finance company

My experience with MTF finance company
241 Thorndon Quay, Pipitea, Wellington 6011

I don’t recommend this place for any of the customers
First thing they don’t even know how to do the job paperwork they open a finance for somebody else’s car in my name A to Z all wrong
They need people who know how to do the work if not the customer can get into big trouble because of they don’t know how to do the job
When you get the loan from them they’re very nice when you try to pay the loan back the true colours come out .
they don’t have any customer service whatsoever very poor customer service
Find somewhere else to finance your car I don’t recommend this people to any one

May 20, 2023
MTF Finance - Thorndon logo

Reply from MTF Finance - Thorndon

Thanks for your feedback. We're sorry you didn't experience our usual high standard of customer service. We regret our misunderstanding and accidentally creating the loan documents against the car being traded in and not the new vehicle. We can confirm that this has been undone and will have no impact on you or the purchaser of the vehicle being sold. If you'd like to discuss any aspect of your experience, please call me on 0272238660. Hamish, Owner of MTF Finance Thorndon.

Rated 5 out of 5 stars

After finding a nice vehicle at capital…

After finding a nice vehicle at capital city cars, my experience began with a phone call to relay what information I needed to provide and once the information was received I found myself sitting with Anne Marie, MTF Finance representative Thorndon branch, which helped ease me through the process and the salesman Scott, and in the process of taking possession of my vehicle of choice, a very happy customer indeed, thanks Anne Marie of MTF Finance

April 19, 2023
Rated 5 out of 5 stars

I was very happy & very overwhelmed…

I was very happy & very overwhelmed with the acceptance. I appreciate the meet anywhere in my time to get it all signed. Anne-Marie Russell was a pleasant breeze of fresh air and very sincere, explained everything from beginning to end. I was very happy 😊. Thank you very much.

April 18, 2023
Rated 5 out of 5 stars

Pleasant Experience with MTF Finance

Great communication and a pleasant, hassle free experience. I also really appreciated that Anne-Marie took the time to thoroughly go through the entire agreement with me. She was super friendly and patient. MTF Finance Thorndon will be my preferred choice for any future financing.

April 19, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look