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See what reviewers are saying

Rated 5 out of 5 stars

My Pelerin is simply the best crypto exchange platform out there. The fees are incredibly low and you are not required to submit legal documents. The support is amazing as well, there was an issue tra... See more

Company replied

Rated 5 out of 5 stars

Nothing short of excellent. I have been very impressed with the general service, the response to questions via the telegram group and email. I have read through the negative reviews and I can se... See more

Company replied

Rated 5 out of 5 stars

The whole experience has been very good. Quick and efficient, they keep you informed through every step of their process. I still cannot understand why they didn't accept my ID card as an official doc... See more

Company replied

Rated 5 out of 5 stars

I had trouble making a transfer from their website so I went on their Discord server. Their reps there were very responsive and with their help, I was able to do KYC. Their verification process was... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

The Swiss gateway to the crypto world. Get a wallet, buy, sell and exchange cryptocurrencies easily and securely. Invest in Bitcoin, ETH and the most popular crypto-assets on multiple chains in a few clicks, at the best prices on the market without verification required. Withdraw them at any time in multiple fiat currencies back on your bank account around the globe.


Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

421 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I thinks It's Amazing Project

I thinks It's Amazing Project, There project is also be good.
The Mt pelerin project is huge and everyone likes them. And we can expect this project to give us a lot of things ahead. Big partners are speaking well of their projects. So we will stand by them and take the project forward.

September 16, 2023
Unprompted review
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Reply from Mt Pelerin

Thanks!

Rated 5 out of 5 stars

Trustworthy company

I first tried MtPelerin onramping service last week and I am completely satisfied with the service provided. had a few questions prior using their service but I got fast and detailed answers to all my inquiries before proceeding with a first on ramping order.
Placed an order/payment on a friday morning got the assets delivered to cold wallet the following monday.
Great service ! Highly recommended

September 9, 2023
Unprompted review
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Reply from Mt Pelerin

Thank you so much for the detailed review!

Rated 5 out of 5 stars

Great support

The app works great and if there's ever a problem, the support is just top.
There is hardly any company with such fast and effective support. Great!

September 6, 2023
Unprompted review
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Reply from Mt Pelerin

Thank you very much for sharing this great feedback, we're thrilled that you appreciate our support team's service 😊

Rated 1 out of 5 stars

Beware of MT Perlin - Scam Alert!

I recently had a terrible experience with MT Pelerin and feel compelled to share my story to prevent others from falling into the same trap. After completing their full KYC process and sending a substantial amount of money (800 + 5200 + 200 EUR) everything was ok, than i did send an additional 4900 EUR.
MT Pelerin then demanded a wired verification via video call, which was not mentioned anywhere on their website. This was a clear violation of their own terms and conditions. What made the situation even more challenging for me was the fact that they insisted on conducting the video call in English, despite my limited proficiency in the language. They threatened that if I couldn't speak English, they wouldn't process my order.
As a customer from Ukraine, where English is not widely spoken, this requirement was extremely unfair and discriminatory. It felt like they were intentionally trying to create obstacles and prevent me from accessing my funds. This goes against any reasonable expectation of customer service and fairness.
Realizing that something was amiss, I decided to request a refund on 08/08/23, as they were clearly not adhering to their own stated policies. However, my efforts to communicate with them and resolve the issue have been met with silence and deception. MT Pelerin has shown a complete disregard for their customers' rights and has proven themselves to be untrustworthy.
I urge everyone to exercise extreme caution when considering using MT Perlin for any long-term financial endeavors. Do not be lured by the promise of big money, as I learned the hard way that you will only end up losing your hard-earned cash. At this point, I am left with no choice but to involve legal professionals to ensure that I receive the justice I deserve from this deceitful company.
Thanks to my friend who helped me in translating my thoughts into English, I was able to fully understand the gravity of the situation and take appropriate action.
Please be warned and spread the word to protect others from falling victim to MT Pelerin's scams.

August 8, 2023
Unprompted review
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Reply from Mt Pelerin

Hello,

When you said you couldn't do the video call in English (your level seems fine here), we immediately accepted your request for a refund, which was sent the next day.

As proof, we also gave you the bank transfer confirmation from our side.

If you haven't received your bank transfer yet, it's probably held for review by an intermediary bank. There is nothing more that our bank or yours can do about it, except wait that they release it.

Also, we haven't done anything contrary to our terms and conditions, you can read them clearly on our website.

We're sorry about this delay, but we're not responsible for the bad experience caused by how poor the design of the international bank transfer system is.

When you will finally receive your funds back on your bank account, please update your review here once you will have the proof that this explanation is indeed the truth.

Rated 1 out of 5 stars

reuses used addresses and no kyc is a scam

After several emails explaining to the support that it's not safe to reuse a btc address, the support just stopped replying to a question that's important for anybody who understands bitcoin, addresses should't be reused!. I use a Trezor. Basically what they purpose is that we pay a fee (satoshi test) every time I want to use a new address from trezor. But the worst part is that after 7 days, when you finally receive the confirmation of the transaction, you get an email with your home address in it (is this even safe?), no kyc...right...

August 9, 2023
Unprompted review
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Reply from Mt Pelerin

Hello, we are currently investigating the feature to validate a new Trezor address via message signature (no fee) to see if there's a bug based on what you have described. We will let you know by email as soon as we have a conclusion. For your other point, no KYC doesn't mean anonymous. A bank transfer is indeed never anonymous and comes with its owner info attached to it, hence the "origin" data that you have seen in your transaction summary email. Thank you for trying our service, and if you have more questions don't hesitate to write at hello@mtpelerin.com

Rated 5 out of 5 stars

Speedy KYC and EUR bank transfer

I had trouble making a transfer from their website so I went on their Discord server. Their reps there were very responsive and with their help, I was able to do KYC. Their verification process was faster than other platforms. It took less than an hour to get verified after I submitted documents and reached out on Discord for help.

I exchanged crypto for fiat and got my funds in my EUR bank account in the next few hours!

July 26, 2023
Unprompted review
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Reply from Mt Pelerin

Hello, many thanks for sharing your positive experience with our service! 😊

Rated 4 out of 5 stars

I have verified my account and still…

I have verified my account and still waiting for my coins. Good platform but u wait too long, so basically got scammed again because crypto pumped

July 20, 2023
Unprompted review
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Reply from Mt Pelerin

Hello, don't hesitate to write at hello@mtpelerin.com when you need help with a transaction, we'll be happy to help you right away!

Rated 1 out of 5 stars

Complete con artists! Do not give them your money!

Complete con artists! Do not give them money! Withdrew Crypto to bank account, got email to state that this was successful, then received an email days later stating that this service has been withdrawn(Swift to GBP) now my money is in limbo.
This was the message I received:
We are contacting you to let you know that our banking partner is discontinuing the support of SWIFT transfer for the British Pound (GBP), therefore you won't be able to sell crypto in that currency for now.

July 12, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Hello, as agreed by email your funds have been transferred to you in EUR instead of GBP. The timing of your GBP withdrawal was indeed unfortunate as it was just when we were removing the possibility to cash out in GBP.

We're sorry for the inconvenience, but your money is not in limbo as it is en route to your account, as you know. It would be kind of you to update your rating accordingly, once you will have received your funds.

Also, please note that GBP withdrawals should be available again in a matter of days.

Thank you for your patience and understanding!

Rated 5 out of 5 stars

Swiss FinTech at its best

Nice smooth transaction.
Bank tranfer refused at first because of me.
Extremely fast and reliable customer service wich helped me to solve it (thanks Filipe ;) )

July 1, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Hello, your bank transfer was credited back on your bank account on the 15th because you entered our bank account coordinates in an incorrect way, which we informed you by email. If you need more help, don't hesitate to contact us by email. Please update this review accordingly, thank you very much in advance!

Rated 5 out of 5 stars

The process of cashing-in and…

The process of cashing-in and caching-out crypto is very straightforward.

If you are a newbe, please check how the crypto works starting with relatively small payments.

Beware: allways check, if you are using a correct blockchain. Fortunately, the wallet supports almost all the popular blockchain networks, so my mistake of using the wrong one wes reatively easy to fix.

The cash-out works from the amounts about 25 CHF, so you can test how it works without taking a great risk.

As soon as you initiate the cash-out, you would recieve a first letter, stating "Crypto transfer received". After some time (for me it took a day), you would recieve acknolegment that "Your transfer has been successfully processed". And about 2 hours later I recieved the payment on my bank account in EU.

June 29, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you very much for sharing this comprehensive report of your experience with our service, we're glad you liked it!

Rated 5 out of 5 stars

Buy, sell, and swap cryptocurrencies with just a few clicks, featuring the best fees in the market.

I wanted to share my extraordinary experience with Mt Pelerin. As a satisfied customer, I can confidently say that Mt Pelerin has exceeded all my expectations.

Based in Switzerland, Mt Pelerin embodies the excellence and innovation that the country is renowned for in the financial industry. The strict and rigorous regulations in Switzerland add an additional layer of trust for customers. Knowing that Mt Pelerin operates in a regulated environment provides me with peace of mind and reinforces my confidence in their services.

One of the distinguishing features of Mt Pelerin is its commitment to innovation. The company is at the forefront of financial technology, constantly seeking to push boundaries and offer cutting-edge solutions. Their proactive approach and dedication to innovation demonstrate their commitment to their customers.

The Mt Pelerin platform is a remarkable example of this innovation. Its user-friendly and intuitive interface provides an exceptional user experience. Through their technical and financial expertise, they have created a platform that seamlessly caters to the needs of customers.

Mt Pelerin also emphasizes security and regulatory compliance. Their commitment to these essential aspects is an additional testament to their professionalism and their determination to protect the interests of their customers.

As a token holder of MPS, I appreciate that Mt Pelerin gives me the opportunity to own shares in the company. This creates a direct link between me as a customer and the company, further strengthening my commitment and trust in Mt Pelerin.

I highly recommend Mt Pelerin to anyone seeking a regulated and innovative financial company. Their presence in Switzerland, their commitment to regulatory compliance, their drive for innovation, and their exceptional platform make Mt Pelerin a remarkable choice. I am delighted to do business with them and look forward to continuing to benefit from their services in the future.

June 15, 2023
Unprompted review
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Reply from Mt Pelerin

Thanks a million for this priceless review, we're touched to receive so much love from our users and shareholders! 😍

Rated 5 out of 5 stars

Extremely helpful support from Alex

I had problems with a faked money transfer from an other bank. Mt Pelerin was very quick, effective and extremely helpful to get my money back!

Thanks Alex! Well done!
If I ever have business in this area I will turn to Mt Pelerin

March 10, 2023
Unprompted review
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Reply from Mt Pelerin

Thank you very much for your review, we're thrilled that our team was helpful to you 😊

Rated 5 out of 5 stars

Advanced finances

Sincere people who create benefits for other people.

February 13, 2023
Unprompted review
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Reply from Mt Pelerin

Hello, many thanks for your review!

Rated 5 out of 5 stars

Swiss-based crypto project MT Pelerin

I frequently use MT Pelerin for my financial needs and I couldn't be happier with the service. The provided service is Swiss-like quality, efficient and secure. The team behind MT Pelerin is knowledgeable, professional and always willing to help with any questions or concerns. I highly recommend the company to anyone looking for a reliable and trustworthy financial partner in the virtual currency space.

January 29, 2023
Unprompted review
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Reply from Mt Pelerin

Hello, thank you so much for this great review! We're thrilled to see that you like our service ❤️

Rated 5 out of 5 stars

Mt Pelerin is building a strong project

I use Mt Pelerin since 1 and half year now. I am not living in Swiss but the process on/off Ramp is pretty fast and very secure. When i had a question (and i had few) they answered always quickly (few hours max). Because i bought some token from Mt Pelerin (MPS), i can on/off ramp a certain amount of fiat/crypto for free per year. It is the perfekt application for me. If you are novice in crypto, you will probably need a little bit of time at the beginning. But once you get it, you keep it!

January 5, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Hello, thank you so much for taking the time to write this great review!

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