My Pelerin is simply the best crypto exchange platform out there. The fees are incredibly low and you are not required to submit legal documents. The support is amazing as well, there was an issue tra... See more
Company replied
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See what reviewers are saying
Nothing short of excellent. I have been very impressed with the general service, the response to questions via the telegram group and email. I have read through the negative reviews and I can se... See more
Company replied
The whole experience has been very good. Quick and efficient, they keep you informed through every step of their process. I still cannot understand why they didn't accept my ID card as an official doc... See more
Company replied
I had trouble making a transfer from their website so I went on their Discord server. Their reps there were very responsive and with their help, I was able to do KYC. Their verification process was... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Financial Institution
- Non-Bank Financial Service
Written by the company
The Swiss gateway to the crypto world. Get a wallet, buy, sell and exchange cryptocurrencies easily and securely. Invest in Bitcoin, ETH and the most popular crypto-assets on multiple chains in a few clicks, at the best prices on the market without verification required. Withdraw them at any time in multiple fiat currencies back on your bank account around the globe.
Contact info
Microcity, rue de la Pierre-à-Mazel 39, 2000, Neuchâtel, Switzerland
- hello@mtpelerin.com
- mtpelerin.com
You should know
4.7
Excellent
421 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Mt Pelerin
Thanks a lot for your great review!
Transfered my money back 2 times…
Transfered my money back 2 times without a clear reason. Provided screenshots with my name, bank details, payment details and still refunded my payments.. Will not use this app again to buy crypto currency
January 24, 2023
Unprompted review
Reply from Mt Pelerin
Hello, we have explained you by email that we have returned the transfers as they were in breach of our terms and conditions. You can read them here: https://www.mtpelerin.com/terms-conditions
Reply from Mt Pelerin
Thank you very much ❤️
Sold nearly 2 ethereum and it was dead…
Sold nearly 2 ethereum and it was dead simple and a good price with apparently no fees. Kept me informed daily if not more often. Money in 48 hours. Wish i had used them sooner and not thought it was a good idea to get money in 30 minutes with other sites and lose a lot on trade price and fees
January 20, 2023
Unprompted review
Reply from Mt Pelerin
Hello, thank you so much for taking the time to write this great review, we're thrilled that you liked our service!
Great to off-ramp with very low fees
I used the service to ramp off (via their Bridge Wallet app) and just wanted to leave my feedback for hesitant users. There are basically a few valuable points from my experience:
1) I made my off ramp transaction on a Sunday. Now if you do so you won't receive any notification until Monday (consider the service as open from Monday to Friday). Maybe it would be helpful some form of automated reply for these circumstances ("Hello! We received your funds but we are currently out of office").
2) Over a certain threshold you will receive an email from compliance asking for more information. You should consider that this may delay your operation by 48 hours.
3) If you have any worries contact them directly by email and they will put your mind at ease 😁
4) I withdrew GBP from a jEUR balance (Polygon) to a Revolut account and surprisingly found the bank intermediary fees lower than other services I used in the past (£9.69 vs £17.00)
Overall I am very happy with this experience and recommend this platform.
November 17, 2022
Unprompted review
Reply from Mt Pelerin
Hello, thank you so much for this thorough review of our service! We're thrilled that you like it 😊
I have bought crypto and sold also.
I have bought crypto and sold also.
Good service and better support.
There was an error and they solved in a quick and efficient manner.
December 26, 2022
Unprompted review
Reply from Mt Pelerin
Thank you very much for sharing your experience with us 🙏
Can i send crypto to binace
December 23, 2022
Unprompted review
Reply from Mt Pelerin
Hello, you can buy crypto with us on your own BNB Chain wallet, then transfer crypto to your Binance account.
Reply from Mt Pelerin
Thank you very much!
they ask to send them coin before i top…
they ask to send them coin before i top up account 😾
December 17, 2022
Unprompted review
Reply from Mt Pelerin
Hello, this is only if you want to buy crypto on an external wallet address (by law we must ensure that you are in control of it). If you buy crypto on your Bridge Wallet address, you don't need to do that. Please note that if you use our website, you can add external addresses simply by signing a message. If you have more questions about that, don't hesitate to contact us at hello@mtpelerin.com
Returning customer ❤️
Returning customer. Had to write a review on the best on/off ramp in crypto, which I've experienced without KYC . Yes, without KYC in crypto, with tiny fees ( 0 fees if you own 50+MPS tokens/shares) .
September 22, 2022
Unprompted review
common swiss w
common swiss w
came instantly and accepted my card which usually doesn't accept crypto payments 🥴
August 31, 2022
Unprompted review
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