The absolute worse customer service I've ever experienced in the UAE. I ordered my son's bed in January - we are now mid April and the bed still isn't ready. They will only reply after I message them... See more
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They really should have placed a pause on orders during lockdown like many other companies around the UK did to deal with the shortage of products (wood and paint). Unfortunately I feel they were gr... See more
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Really bad quality and very bad customer service. I paid a lot (more than 10k) for a playhouse and after only 2 years it is totally destroyed. Their customer service is really bad and no one cares of... See more
I placed an order, it wasn’t until the date I should have been contacted for shipping that I received a call to tell me they had gone into Liquidation.
Company details
Written by the company
The Original Kids Mud Kitchen Makers Est.2015. Handmade wooden play kitchens to help children connect with nature.
Contact info
United Kingdom
- mudkitchens.co.uk
Hasn’t replied to negative reviews
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Personal touch with outstanding quality…
Personal touch with outstanding quality of products. We have now bought two kitchens and an easel from them and they are very much loved in this house. Wonderful customer service on top makes it well worth a bit of a wait for delivery.
Amazing quality. Great gift ideas.
WOW! What an amazing quality mud kitchen. It truly is so beautiful and played with immediately despite it raining. Ours arrived yesterday well packed and delivered safely with updates from Natalie along the way. I love the look of the add on bench and bird houses on the website too. Great gifts ideas.
Penelope and Luna’s Mud Kitchen
Our Granddaughter absolutely loves her mud kitchen. Unfortunately the first time she saw it it was throwing it down so we put it inside for her and instead of mud we gave her dried pasta swirls and she played for hours with it.
Thank you Natalie and the team for a very good product it was much better than we expected top marks.
The quality is top notch no complaints whatsoever, the packaging was even great as we were worried about damage during transit. All in all more than happy with the hole experience thanks again 👏👍
Love this kitchen
Love this kitchen! Perfect birthday present for my little girl - she couldn’t start playing with it quick enough and think it will be a firm favourite for a long time to come.
Amazing mud kitchen!!
We have just purchased one of these lovely mud kitchens and the children absolutely love it. It is extremely well made and the customer service through from order to delivery was fantastic, we were kept updated throughout by Natalie. Would 100% recommend.
A must have investment
Bought a mud kitchen and matching play table for my sons 2nd birthday. Had great communication with the family run business who answered my questions promptly. The delivery arrived as promised the week of the birthday. Fabulous quality. Looks better in real life than I imagined. My son LOVES it and I know he’ll get years of fun out of it. It’s an investment and i can’t recommend enough.
Best Birthday Gift EVER!
The Pebble Kitchen we got was wonderful…everything we expected it to be and I just wish I had bought it sooner. Delivery coordination and customer service was also fantastic!
So happy with our beautiful kitchen and…
So happy with our beautiful kitchen and excellent customer service. Arrived on time for my daughters birthday and she loves it
We bought an easel for my sons 4th…
We bought an easel for my sons 4th birthday in April.
We absolutely love it, so well made and such great quality too! A great choice of colours and love the personalisation.
Great communication and customer service from both Natalie and Joel.
Would definitely recommend!
Beautiful Mud Kitchen
Recently purchased an amazing Mud Kitchen from these guys! Absolutely love it and most importantly my kids do too! It is very well built and painted beautifully with the colours I wanted.
Communication between MudKitchens and myself were great too! So helpful with any queries I had and was informed with the process.
Many thanks to them for putting a smile to my kids face on a daily basis!
Mud kitchens Original are an amazing…
Mud kitchens Original are an amazing family run business that go above and beyond on quality and care for Children’s outside toys. I have now purchased a naked pebble kitchen and a sand table both on payment plans and on different occasions and both items arrived when they said they would and the quality is amazing. I was always kept updated encase there was a delay because of Covid 19- there never was. My little boy is so happy with his toys and we have been out to play in all weathers. Five star to Natalie and Family for all their wonderful work. ⭐️⭐️⭐️⭐️⭐️
Amazing products and customer service
Last year we purchased a mud kitchen for our daughters second birthday - it’s amazing! We have kept it outside all year and with a little maintenance to the worktop (as helpfully advised by Natalie) it looks as good as the day it arrived.
We were so impressed with the build quality and customer service this year we ordered the matching easel. Another fantastic product from an amazing family business. Don’t look elsewhere - you will not be disappointed.
We absolutely love love love our Mud Kitchen!!
We absolutely love love love our mud kitchen!! We bought it as a gift for for our son’s first birthday. The ordering process and communication from start to end was amazing and so effortless, there are so many colours to choose from too which is great. The kitchen is amazing quality and so well made. Our little boy loves it already and this will definitely be a favourite for many years to come!! Thank you so much, I will be recommending you to everyone!
Ordered a mud kitchen for my grandson’s…
Ordered a mud kitchen for my grandson’s 1st birthday.
I couldn’t be happier the finish is absolutely superb and the company are extremely helpful.
It is something that will last and bring lot’s of fun to my grandson, I would definitely recommend this company.
Can’t recommend enough
Can’t recommend enough! The mud kitchen we received was absolutely beautiful. My husband and I can’t get over the craftsmanship. Looks fantastic outside and, most importantly, our boys love it. It is used every day. Natalie was extremely helpful and helped me to choose the perfect colour for our lettering. Great service and product!
Perfect mud kitchen
I checked out a lot of mud kitchens online before choosing this one.....you might think these are a bit expensive compared to others but they are beautifully crafted and painted (lots of finishing colours to choose from) and worth every penny. We bought this for our little granddaughter for her 2nd birthday and even though she's just received it this evening we can see already that she is going to have so much fun playing with this......and so will all her cousins and friends! She is one very happy little girl.....thank you so much.
Perfect Mud Kitchen
We are absolutely thrilled with our mud kitchen purchase, and our two children love it. The different set ups offered is great, and the options to customise with colours/lettering can really make your chosen kitchen your own.
The company were great from initial order, to the texts advising when it would be on the finishing line, to when it could be delivered 3 days earlier than thought - in time for use over a weekend - bonus point for mummy!!
I wholeheartedly recommend purchases from Mud Kitchens - we have a product that will see much love for years to come. Thank you!!
Quality craftsmanship, excellent product
Amazing product, both my children already play with it for hours! The craftsmanship and quality is excellent and it looks beautiful in our garden. We were kept well informed throughout and it has exceeded all expectations.
Thank you, we love it!!
Perfect kitchen, so glad we ordered one!
We ordered a two bowl pebble kitchen for my daughters (1 & 3) and it us just what we wanted. My eldest asks to go in the garden to play in her kitchen everyday and whilst my youngest currently just gets soaking wet using it, she still has the best time. It’s so well made, was extremely well wrapped and the perfect size for little ones. I know you can order ones for a lower price but I’d rather have a solid wood kitchen made with care instead of made out of old pallets like a lot you see.
I was kept up to date with progress on the kitchen and delivery was arranged in plenty of time for a birthday. So glad we ordered one!
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