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Rated 1 out of 5 stars

The absolute worse customer service I've ever experienced in the UAE. I ordered my son's bed in January - we are now mid April and the bed still isn't ready. They will only reply after I message them... See more

Rated 2 out of 5 stars

They really should have placed a pause on orders during lockdown like many other companies around the UK did to deal with the shortage of products (wood and paint). Unfortunately I feel they were gr... See more

Company replied

Rated 1 out of 5 stars

Really bad quality and very bad customer service. I paid a lot (more than 10k) for a playhouse and after only 2 years it is totally destroyed. Their customer service is really bad and no one cares of... See more

Rated 1 out of 5 stars

I placed an order, it wasn’t until the date I should have been contacted for shipping that I received a call to tell me they had gone into Liquidation.

Company details

  1. Children's Toys Store
  2. Carpenter
  3. Toy and Game Manufacturer
  4. Toy Manufacturer
  5. Toy Store
  6. Woodworker

Written by the company

The Original Kids Mud Kitchen Makers Est.2015. Handmade wooden play kitchens to help children connect with nature.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

114 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful service from start to finish!

Wonderful service from start to finish!
The mud kitchen is not only really well made and sturdy it also looks beautiful! The customer service is incredible and all questions are answered with lots of care and attention.

Thank you again for our kitchen!

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

A really fantastic product

We love our Mud Kitchen! It is even better than we could have hoped (and from Instagram, we had pretty high hopes!) and will be used for years to come. The service from the Mud Kitchens team has been incredible - so helpful, accommodating and always ready to answer any questions. We’re already eyeing up our next purchase - thank you Mud Kitchens!

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

We love mud!

I can’t recommend this company enough. From great customer service to a beautiful mud kitchen. The craftsmanship is just on another level. Nothing was to much of a bother as I changed my mind on colours and was kept up to date of my order.
My daughter loves her mud kitchen and it will be enjoyed for years. Thank you for working through this pandemic and home schooling so I was able to give her this gift.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Glorious Mudkitchens!

What a helpful, informative company. Positive contacts and a wonderful top notch product. People who obviously understand children.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic company to deal with from…

A fantastic company to deal with from start to finish. They were very responsive to emails and messages, very helpful throughout the whole process and always happy to help.
We ordered a two-bowl mud kitchen and side table. The quality and finish are excellent, and our daughter is thrilled with them (as are we!). I’m sure we’ll have many happy hours making ‘garden goodies’.
Thank you for an excellent service and fantastic product.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

I first ordered a mud kitchen for my…

I first ordered a mud kitchen for my Granddaughter, she was thrilled to bits with it . The quality was outstanding and the customer service from Natalie and Joel was brilliant, I was kept informed of delivery dates.
I have since ordered a easel which my Granddaughter and Grandson love.
Mud Kitchens is an amazing family rum company and I would not hesitate to highly recommend them.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted with our purchase!

We bought our mud kitchen in the pre-Christmas sale, and had the option to pay for it over three installments which was handy! We’d ordered it for a birthday and delivery was timed to perfection. Communication was great throughout and when I decided on a change to the colour I had ordered, that wasn’t a problem! The mud kitchen itself is absolutely perfect, excellent craftsmanship and really well finished. You can tell it is built to last. It looks great in our garden, and our daughter has already been out playing with it in all weathers! A sound investment for a childhood, would thoroughly recommend - I just wish I’d bought one sooner!

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great mud kitchen and sand table …

Our kitchen and sand table arrived today. Really well constructed and painted and our little one loves it already. No fault of the company but our delivery was delayed but things were really quickly resolved and it arrived the next day. recommended.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

From the initial communication to the delivery of our fabulous mud kitchen the customer service was faultless. The mud kitchen is top quality, my girls absolutely love it and have had hours of fun.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful product, fab service

Absolutely thrilled with my mud kitchen. A beautiful, well made product that I know will last and be played with for years, lovely company, well worth the wait for such a fab custom product. I got a text letting me know it was ready and checking I'd be in for delivery, and it arrived the next day, easy to unpack and ready to be played with! Couldn't reccommend them more, will definitely be buying more products in the future!

March 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous

Excellent communication through out the process, changed delivery to accommodate our family.
My kids are going to be beside themselves :)

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Some very excited school children!

We ordered the Nursery two bowl Mud kitchen with oven and hob for our Nursery/ Reception playground. The children are in love with the piece and have already enjoyed it as a potion kitchen with flowers and coloured water as well as the traditional mud use. The piece is versatile, so well made and beautifully finished. It came very well protected when delivered and we were kept informed of delivery information throughout. The learning opportunities are endless and we are confident of the longevity of our mud kitchen. We especially loved the customisation of our "St Agnes Mud Kitchen" as we were able to choose our school colours and really make the Mud kitchen a stand out area in our playground. Cannot recommend this product or company highly enough, thank you!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

We wanted a Mud Kitchen for our little boy for Christmas, and they did everything they could to get it ready for us in time. The customer service was amazing, and the quality of the product is second to none. Our little boy absolutely loves his Mud Kitchen and will play with it for hours come rain or shine. Totally recommend, I couldn't fault them at all!

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing quality 100% recommend!

Ordered our mud kitchen in December just as lockdown was announced and they said we would definitely have it before our daughter's birthday in February which we weren't expecting but really lovely. It arrived the week before her birthday and we were blown away with the quality and craftsmanship put in to this beautiful kitchen! We can't wait for the summer for her to have endless amount's of fun with it! Really good price for all the kitchen's they offer and amazing quality! Would 100% recommend!

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Mudkitchen

Brought this mudkitchen for my grand son's 1st birthday. Absolutely fantastic quality,will have years of use making lots of mud pies.
Love the fact that the company remind you how to care/repair your kitchen to make it last many years to come. Definitely a kitchen made with love and worth every penny.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

A kitchen clearly made with love!

We are over the moon with our Grandsons Mud kitchen, beautifully handcrafted, such an attention to detail.
Excellent, quality, product.
Arrived very carefully packaged.
Every corner has been rounded and the paint finish is faultless.
So uplifting, after such a difficult year, to receive this top notch item, I’m sure it will bring a lot of joy for years to come.
Once he outgrows the mud pie making I plan to use it as a baking kitchen and then as he grows, build a platform to raise it up and make it a pizza making station for an outside oven.
Thank you so much!

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

100% RECOMMEND

Absolutely stunning Art Easel for my daughter, it’s so nice to know it was hand made by a loving family. They were so helpful and always checking in with updates on our product. 100% recommend to anyone looking to treat their kiddies to something that will last them years.

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love our mud kitchen

I absolutely love our mud kitchen. It’s so much more beautiful than I could have imagined. The interest free payment plans the company offers really helped me get something for my daughter that I wouldn’t have been able to otherwise. So thank you so much for offering this. I currently have a payment plan for the Easel and I’m so excited knowing my little girl will have it this Christmas!

If you’ve been going back and forth over getting something from Mud kitchen, you will not regret it! I know the mud kitchen will last my daughters childhood and longer! My only regret is putting her name on it, next time I’ll just get our surname so it can be passed on throughout the generations!

We use it to make potions, play shops, messy play, she loves it!

Thank you, thank you! I think I’ll end up having every item from your
Business in a couple of years.

February 21, 2021
Unprompted review

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