Excellent delivery and explanation For future designs please consider:- 1st. Increasing the volume/decibels of the hooter, ineffective in any town also when ear phones are worn by pede... See more
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Review summary
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Everybody from the company that we have spoken to have been very polite, professional and knowledgeable. The demonstrations by Ian were very informative and the delivery of our chosen scooter by... See more
Both Ryan and Andrew were very professional , polite and friendly. Explained everything clearly in a way I could understand. They arrived exactly on time. Couldn’t have been better. No hesitation in r... See more
We received very prompt attention after our initial enquiry. All the people we dealt with, either in person or on the phone, were friendly and helpful and paid attention to details. The two delive... See more
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Furniture Manufacturer
- Furniture Store
- Mobility Equipment Supplier
About Muick Sandy
Written by the company
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Contact info
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, United Kingdom
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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James and issac have done a great job…
James and issac have done a great job with the delivery and very helpful and I look forward to using my scooter
July 9, 2026
Unprompted review
Demonstration…
Demonstration was very good and all questions were answered clearly. Delivery driver was on time and very good
July 9, 2026
I felt that everything was explained…
I felt that everything was explained clearly. This is important to me, as I am 78 and a bit slow in absorbing information
July 2, 2026
The men that delivered my scooter were…
The men that delivered my scooter were very nice and showed me how to dismantle my scooter to enable me to put it into a car very helpful thank you.
June 30, 2026
I was very pleased with the care taken…
I was very pleased with the care taken in showing me how everything worked and in letting me have a practice ride under supervision.
July 1, 2026
Arrived on time
Arrived on time
Very professional and friendly lads
Made sure I was satisfied with everything before they left….Wayne and Lee..
July 8, 2026
Our scooter was delivered this morning…
Our scooter was delivered this morning after a call to say they were 20 minutes away. A thorough briefing and demo followed.
Great service from the off.
David Holland
July 8, 2026
Excellent delivery and explanation
Excellent delivery and explanation
For future designs please consider:-
1st. Increasing the volume/decibels of the hooter, ineffective in any town also when ear phones are worn by pedestrians.
2nd . Please could the wheels tuck in behind/alongside each other, and not be proud ? Then the scooter could collapse to a smaller unit - rather cumbersome for boot space.
Enjoyed the stability.
Will do lots of PR for MuickSandy as a user.
Gratefully
Eileen Alvis (2nd round customer)
July 1, 2026
Went to wrong address but it was soon…
Went to wrong address but it was soon sorted and delivered later on and offered me an m& s card for the trouble couldn’t ask fir more
July 7, 2026
Excellent service from this company and fast delivery
Excellent service from this company from start to finish. Telephone conversations with Beth and Megan who arranged for Sam to call in with scooters I was interested in. Sam was very helpful and explained everything perfectly. I then didn't hesitate to ring Megan to order it. Jack and Aaron delivered it today and went through all the instructions to make sure I was happy. It has given me back my independence and I'm delighted with my scooter. All in all it has been a really good experience and I highly recommend this company.
July 7, 2026
Very helpful guys who deliveŕed my…
Very helpful guys who deliveŕed my scooter can't wait to get out on the road with it. Have had a little practise on the path very smooth
July 7, 2026
Jones
Exceptionally helpful gentlemen.Jack and Aaron. Very pleased with new chair( which fits like a glove.) Height it takes my feet to is brilliant.
July 7, 2026
Lee and Andrew were very friendly…
Lee and Andrew were very friendly and helpful. Very polite and answered my questions and gave helpful tips.
July 7, 2026
Excellent Company
Friendly staff both on phone and in person, bent over backwards to help, efficient and thorough. Found the ideal mobility scooter for my needs.
July 6, 2026
Unprompted review
An efficient service from beginning to…
An efficient service from beginning to end,good demonstration of various aspects of my chair,
July 2, 2026
The two guys that brought scooter were…
The two guys that brought scooter were very nice showed me everything I needed to know.
July 4, 2026
Polite friendly understanding staff, the perfect scooter for us.
Patience, clarity, politeness, punctuality.
Lee and Mel were perfect gentlemen with the delivery.
Joe the salesman and the office staff were all polite and not pushy even very understanding when delivery had to be changed. Thank you all
July 6, 2026
New scooter first class experiebce
My experience with everyone I have dealt with has been the very best from on the phone, bringing the scooter for me to see and to Toby who bought it today and was very pleasant and professional.
Thank you all, I am very pleased with the scooter and FrienI will highly recommend Muick-Sandy in the future.
July 6, 2026
If there's something that in the morning you don't want to buy then make sure Alan doesn't cross your path, because by mid-afternoon he will have sold it you.want to buy
I started the day with no thought of buying a new scooter. By mid afternoon Alan had sold me a new one. All your staff were very helpful, both in sorting out the paperwork and in delivering the product. They were also very helpful and patient when they demonstrated how everything worked. I will happily recommend you to anyone else wishing to purchase a scooter
July 6, 2026
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