How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday... See more
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Review summary
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Reviews shaping this summary
I ordered the Big 5 bracelet and just received it. It is just perfect!! It was beautifully wrapped with a thoughtful note tucked inside. I think this jewelry is a good way to bring attention to the hu... See more
Company replied
Kate and her team at Mulberry Mongoose go the extra mile for their customers. Their passion for conservation spills over into high customer care. The handmade pieces are always fantastic and well made... See more
Company replied
The delivery to Europe was fast and the necklace and earrings were perfectly packaged, ensuring that the item arrived in excellent condition. I also want to mention the friendly customer service. I... See more
Company replied
Company details
Written by the company
Mulberry Mongoose is based in the African Bush, Zambia. Their rural African team hand craft award winning jewelry from reclaimed poachers' snare wire using locally sourced beads and semi precious stones. With each sale they donate to conservation and have raised over $130,000. Their sustainable accessories have been featured in National Geographic and Marie Claire magazine and seen in British Vogue. Famous for crafting Beauty from Brutality their ethical jewellery for conservation is stocked globally. They ship world wide using DHL.
Contact info
Mfuwe, Eastern Province, PO BOX 100, South Luangwa Valley, Zambia
- +26 (0)777415520
- info@mulberrymongoose.com
- mulberrymongoose.com
5.0
Excellent
284 reviews
Asks customers to review
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Great designs with a purpose!
Mulberry Mongoose has called attention to poaching by creating something unique from something destructive.
By repurposing snare wires into wearable art... great idea I admire and would like to continue to support. Ordering from them was easy and my purchases arrived from Zambia to California in a very timely manner.
November 18, 2023
Reply from Mulberry Mongoose
Thank you very much for taking the time to write this review Dick, it means a huge amount to the team and me. We loved making the order for you and can't wait to connect again in the future. Take care, Kate and the team x
Excellent customer service ⭐️
Cannot say enough for how helpful Kate and her team were….. ordering was a breeze except for a slight hiccup on my side with payment, but Kate was very helpful with this. And shipment was quick….I would not hesitate to order again from this fab company 🙂
November 26, 2023
Reply from Mulberry Mongoose
Hi Denise,
My name is Jesline, I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this wonderful review and we are so excited that you are happy with what we do and how quick you received your order.
Thank you so much for your never-ending support. We wish you a very happy festive season.
Kind regards,
Jesline.
Very pleased
My order came very promptly. My bracelet was beautifully wrapped in beautiful hand made pouch, and a very nice personalized note thanking me for my purchase from the person who made my gift
November 25, 2023
Reply from Mulberry Mongoose
Hi Barbara,
My name is Jesline ,I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this awesome review.we are so excited to hear from you.
Thank you so much for your endless support. We are always grateful .We wish you a very happy festive season.
Hope we connect soon.
Kind regards,
Jesline.
Superb, professional order and delivery. Terrific explanation of cause supported.
Dry quick shipping and delivery. Updates from vendor tracking progress of shipping. Packing of object.
November 20, 2023
Reply from Mulberry Mongoose
Hi Jane,
My name is Jesline, I am the Mulberry Mongoose shop assistant, I would love to say a huge thank you for this incredible review.
We are so grateful for your never-ending support. We wish you a very happy festive season.
Hope we connect soon.
Thank you ,
Jesline.
So happy with the necklace
So happy with the necklace. The quality is very good. I received it in a timely manner. I have recommended this to my friends.
October 27, 2023
Reply from Mulberry Mongoose
Hi Carol,
This is Jesline, I am the Mulberry Mongoose shop assistant. Wow it's awesome to hear that you received your jewellery on time.
A huge thank you for your never-ending support, we always appreciate. We wish you a very happy festive season.
Hope we connect soon.
Kind regards,
Jesline.
I absolutely love this company
I absolutely love this company. Their ethos and dedication to refashioning something used for such pain into jewellery and their support of anti poaching is to be greatly admired.
I bought a cuff and a pair of earrings for myself in a shop in QLD and ordered earrings and a bracelet for a friend (and another cuff for myself!) online. Both experiences were great but I especially appreciated Kate reaching out to clarify the engraving I wanted. My friend is a passionate animal advocate and the engraving made it very personal.
She loved the jewellery and immediately asked for the website to buy some more. I love the packaging and a beautiful hand written note from Edinas was the icing on the cake.
What a great enterprise!! Thankyou.
November 11, 2023
Unprompted review
Reply from Mulberry Mongoose
Hi Shannan,
This is Jesline, I am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this incredible review. It really means a lot to us knowing that you are happy about what we do.
Thank you for being part of our growth. We wish you and your family a very happy festive season.
Thank you,
Jesline.
Personal service
My third order from Mulberry Mongoose was just as good as the previous ones. The earrings are beautiful but it is the packaging, notes and attention to detail that make buying from them a special experience.
October 9, 2023
Reply from Mulberry Mongoose
Hi Carol,
This is Jesline am the Mulberry Mongoose shop assistant .I would love to say a huge thank you for this wonderful review.
Thank you so much for your never-ending support and for being part of our growth.
We are so excited to know that you're always happy with the jewellery and our packaging .
We wish you a very happy festive season.
Kind regards,
Jesline.
Amazing jewellery
Amazing bracelets, very good communication with the team by email. The shop in South Luangwa is incredible, we learn so much about the work they do, every piece of jewellery is unique. Thank you for your work
October 10, 2023
Reply from Mulberry Mongoose
Hi Celia,
This is Jesline am the Mulberry Mongoose shop assistant. I would love to say a huge thank you for this wonderful review and thank you for your support.
Hope we connect soon,
Kind regards
Jesline.
Reply from Mulberry Mongoose
Hi Daugherty,
This is Jesline am the Mulberry Mongoose shop assistant. I would love to say thank you so much for this wonderful review.
Hope we keep in touch.
Thank you,
Jesline.
First very friendly service at the shop…
First very friendly service at the shop in Zambia outside South Luangwa National Park. With our additional order everything went just perfect!! - We recommended you to all our friends.
September 4, 2023
Reply from Mulberry Mongoose
Hi Reto,
This is Brilliance, I am the Mulberry Mongoose shop assistant, Wow we are excited that you will recommend your friends to our shop less ordinary. Thank you so much for believing in our work.
Hope we connect soon.
Kind regards,
Brilliance.
I lost my bracelet while travelling
I lost my bracelet while travelling. My husband ordered me a new one and, the MulberryMongoose Team sent me not only a new bracelet but, also sent a personal video message and hand written note.
This is a great client experience!
September 4, 2023
Unprompted review
Reply from Mulberry Mongoose
Hi Nath,
This is Brilliance. I am the Mulberry Mongoose shop assistant. Wow, this review is incredible. Thank you so much for your never-ending support.
Hope we connect soon,
Kind regards,
Brilliance.
Very happy customer
Gorgeous jewellery that we will treasure for a lifetime, brilliant customer service.
August 3, 2023
Reply from Mulberry Mongoose
Hi Katie,
This is Brilliance, I am the Mulberry Mongoose shop assistant, Wow its really awesome to connect with you. A huge thank you for your never-ending and this wonderful review.
Hope we connect soon.
Kind regards,
Brilliance.
Great product and great cause
July 27, 2023
Reply from Mulberry Mongoose
Hi Kevin,
This is Brilliance, the Mulberry Mongoose shop assistant, I would love to say a huge thank you for your generosity and belief in what we do.
Hope we connect soon.
Kind regards,
Brilliance.
Excellent communication regarding…
Excellent communication regarding shipping, love the product!
July 27, 2023
Reply from Mulberry Mongoose
Hi Kathryn,
This is Brilliance from Mulberry Mongoose, we are always thrilled having to create each piece for you. Thank you so much for this awesome review.
Hope we connect soon,
Kind regards,
Brilliance.
Wonderful products
Wonderful products. Great price and strong ethical base. Lovely communication with artists and the team. Highly recommended.
July 22, 2023
Reply from Mulberry Mongoose
Hi Helen,
This is Brilliance. I am the Mulberry Mongoose shop assistant ,
I would love to say a huge thank you for your generosity and belief in what we do.
Hope we connect soon,
Kind regards,
Brilliance.
Mulberry mongoose creativity
I think it’s my 8th purchase from Mulberry mongoose I like the creativity of the team the ideas and the company investment in protecting africa wildlife.
July 13, 2023
Reply from Mulberry Mongoose
Hi Yair,
This is Brilliance. It's really awesome hearing from you once more. Thank you so much for your belief and generosity that you have in our work. We are always thrilled having to create each piece for you.
This review is incredible,and a huge thank you for being part of our growth.
Hope we connect soon.
Kind regards,
Brilliance
.
Wonderful initiative to support and…
Wonderful initiative to support and beautifully made.
June 25, 2023
Reply from Mulberry Mongoose
Hi Paul,
This is Brilliance. A huge thank you for your generosity and belief in what we do. Thank you so much for this review. Hope we connect soon.
Kind regards,
Brilliance.
Very good work
Very good work, artistically polished and ei blessing for the animals in Zambia. It feels good to support such a good idea
June 9, 2023
Reply from Mulberry Mongoose
Hi Beat,
A huge thank you for your never-ending support and belief in what we do. This review is incredible.
Thank you,
Brilliance.
I love the bracelet that I bought for…
I love the bracelet that I bought for the looks of it and for what it stands for. Keep up the great work.
May 19, 2023
Reply from Mulberry Mongoose
Hi Ken,
This is Brilliance, I am the Mulberry Mongoose shop manager, and I would love to say thank you for loving the touch of Mulberry Mongoose,and thank you for connecting.
Thank you,
Brilliance.
Beautiful products with a story
Extremely helpful staff and owner. Wonderful products with a story...
May 13, 2023
Reply from Mulberry Mongoose
Hi Johann,
This is Brilliance. I am the Mulberry Mongoose shop manager, I would love to say a huge thank you for your generosity and the awesome review. Connect soon.
Thank you,
Brilliance.
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