The consultant handling my phone call was very professional and efficient. We had a lovely little chat in between tough questions and it made it a little easier to talk about heavy topics. The informa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Assesor was brilliant. She has got a good customer care. A brilliant communicator. Her name is Daisy. I wasn't even ready to take a policy but I heard her talking to my husband and I was inspired... See more
Company replied
I took out two policies with Get Protected. Connor Mundy is absolutely brilliant, he has a very friendly manner, and we had some laughs throughout the phone call. He made taking out the policies easy,... See more
Company replied
Keah Willis i would like to say think you so much for all your help it was like talking to a friend .was so easy to sort out and was done so quick and everythink was explained so simple i now feel tha... See more
Company replied
4.6
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The advisory was frendly polite and…
The advisory was frendly polite and explained everything to me rendall I'm sure he said his name was
July 8, 2026
Reply from Mumsurance
Thank you for your review. We're delighted to hear Randall was friendly, polite and took the time to explain everything clearly. Thank you for choosing Mumsurance.
Amazing service
Patient to reach me amidst my tight schedule. Explained the whole package with clarity
July 1, 2026
Reply from Mumsurance
Thank you for your review, Alice. We're pleased to hear our adviser was able to work around your schedule and explain everything clearly and thoroughly. Thank you for choosing Mumsurance.
The staff are Really nice and friendly and very helpful on answering any questions that I might have
I am very happy with the service that I have received from Conner he is very helpful and very nice and friendly he answers all the questions that I asked him
June 29, 2026
Reply from Mumsurance
Thank you for your review, Tracy. We're delighted to hear Connor was so helpful, friendly and able to answer all of your questions. Thank you for choosing Mumsurance.
David was very helpful
David was very helpful, very informative and answered any questions I had really well, also quite a funny guy. 😁
June 26, 2026
Reply from Mumsurance
Thank you for your review, Shadé. We're pleased to hear David was informative, helpful and even managed to make the conversation enjoyable. We'll be sure to pass on your kind comments. Thank you for choosing Mumsurance.
Getting life insurance to protect my girls
Reon called me yesterday and helped me go though the questions unfortunately I had to cut the conversation short and asked him to ring me back today at 11, which he did
He was very friendly, helpful and comfortable to talk when going through the questions
Thankyou Reon for your time today and for answering the questions I had for you when you rang back
Good luck with little bubba when they come and remember my advice get as much sleep as you can now as once bubba comes sleep is going to become a rare thing
June 18, 2026
Unprompted review
Reply from Mumsurance
Thank you for your review, Sarah. We're delighted to hear Reon called back as promised and made you feel comfortable throughout the process. We'll be sure to pass on your lovely message and best wishes to him. Thank you for choosing Mumsurance.
Daisy
I had a phone call off a lovely lady called Daisy who was ever so helpful and sorted some life insurance out for myself an my partner. It was hassle free without any pressure, she reassured me and explained everything in detail. I am happy to say my life is covered for less than I excepted and I am in safe hands with Mumsurance.
Thankyou again Daisy!
June 16, 2026
Reply from Mumsurance
Thank you for your review, Danielle. We're pleased to hear Daisy provided such friendly, reassuring and pressure-free service while helping you arrange cover for you and your partner. It's wonderful to know you're happy with your policy and have peace of mind. Thank you for choosing Mumsurance.
The process was quick and easy and…
The process was quick and easy and staff very professional
June 17, 2026
Reply from Mumsurance
Thank you for your review, Vanda. We're delighted to hear you found the process quick, easy and professional. Thank you for choosing Mumsurance.
I needed life insurance so my children…
I needed life insurance so my children don't need to worry about paying the mortgage so it's nice to have peace of mind knowing that they can be safe at the house so they were helpful thank you
June 9, 2026
Reply from Mumsurance
Thank you for your review, Claire. We're pleased to hear we were able to help you find the right cover and give you peace of mind that your children will be protected. Thank you for choosing Mumsurance.
A good explanation and advice during…
A good explanation and advice during discussion. Showing respect of client. Giving client to express and making choices
June 4, 2026
Reply from Mumsurance
Thank you for your review, David. We're delighted to hear you felt respected and supported throughout your discussion with us. It's great to know you were given the information needed to make the right choice for you. Thank you for choosing Mumsurance.
Efficient and pleasant staff
I was assigned Rhia to help set up my insurance. She was very helpful and a pleasure to speak with. The process was very quick and she explained every thing in very well. I received a follow up call from Archie a week later, again he was very efficient and pleasant and went over everything again just to make sure I was happy with my policy and the cost. Very happy with the service.
June 4, 2026
Reply from Mumsurance
Thank you for your review, Sassy. We're pleased to hear Rhia and Archie provided such helpful and professional service. It's wonderful to know they took the time to explain everything clearly and ensure you were happy with your policy. Thank you for choosing Mumsurance.
The staff was patient and explains well
June 2, 2026
Reply from Mumsurance
Thank you for your review, Benedicta. We're pleased to hear our team was patient and took the time to explain everything clearly. Thank you for choosing Mumsurance.
Very helpful and calm man very nice to…
Very helpful and calm man very nice to speak to helped me very happy customer
June 1, 2026
Reply from Mumsurance
Thank you for your review, Jennifer. We're delighted to hear you found our adviser helpful, calm and easy to talk to. It's wonderful to know you had such a positive experience. Thank you for choosing Mumsurance.
Very helpful and polite even funny and…
Very helpful and polite even funny and made me feel at ease would recommend
June 5, 2026
Unprompted review
Reply from Mumsurance
Thank you for your review, Caroline. We're delighted to hear you found the service helpful, polite and even enjoyable. It's wonderful to know our adviser made you feel at ease throughout the process. Thank you for choosing Mum's Insurance.
Ria maid it a very smooth conversation…
Ria maid it a very smooth conversation she was patient with me and really explained things to details she was really lovely
June 1, 2026
Reply from Mumsurance
Thank you for your review, Kukie. We're pleased to hear Ria made the conversation smooth and took the time to explain everything clearly and patiently. Thank you for choosing Mumsurance
Lovely service
I had Leon take care of everything for me, he was polite, professional and explained everything throughout, was a pleasure to work with, I never once felt pressured into anything and he took the time to listen and support me where needed thank you!
May 29, 2026
Reply from Mumsurance
Thank you for your review, Colleen. We're delighted to hear Leon provided such professional and supportive service. It's great to know you felt listened to, informed and never under any pressure. Thank you for choosing Mumsurance.
The staff really took
The staff really took
His time to explain the insurance policy to me well
June 1, 2026
Reply from Mumsurance
Thank you for your review. We're pleased to hear our team took the time to explain your insurance policy clearly and ensure you understood your cover. Thank you for choosing Mumsurance.
The service I received from my contact…
The service I received from my contact was impeccable. I would highly recommend this company to all my friends and family well done
April 16, 2026
Reply from Mumsurance
Thank you for your review, Patricia. We're delighted to hear you received such impeccable service and would recommend us to your friends and family. Your support means a great deal to us. Thank you for choosing Mumsurance.
Reply from Mumsurance
Thank you for your review, Sekinat. We're delighted to hear you found both our staff and service wonderful. We really appreciate your kind feedback and are pleased you had such a positive experience. Thank you for choosing Mumsurance.
Reply from Mumsurance
Thank you for your feedback. We’re pleased to hear you had a great experience with the team and appreciate you choosing Mumsurance.
The staff were very supportive
May 15, 2026
Reply from Mumsurance
Thank you for your kind review. We’re delighted to hear the team were so supportive throughout your experience with Mumsurance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.