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Musevape Reviews 93

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection and reasonable prices. Many appreciate the efficient ordering process and the prompt, fast shipping, with several noting that their deliveries arrived sooner than expected. The overall service is frequently described as great, with people expressing satisfaction with their interactions and the responsiveness to inquiries. However, some customers experienced issues with defective products, such as items not working upon arrival or failing shortly after use. A few people also mentioned problems with delivery, including lost packages or concerns about packaging integrity. Additionally, some reviewers noted that popular flavors were occasionally out of stock, and a small number expressed dissatisfaction with the clarity of product descriptions regarding included components.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the fast service, good product... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt shipping.... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and reasonable... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight fast delivery and... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with cost... See more

Rated 5 out of 5 stars

I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There... See more

Company replied

Rated 5 out of 5 stars

was skeptical about switching to Musevape but they had the classic tobacco in stock. couldn't wait to try but USPS lost my delivery. I reached out to Musevape, they sent me a replacement ASAP and was... See more

Rated 5 out of 5 stars

Details of products are well shown. Been a customer for at least a year now and all transactions went smoothly. Purchasing from their site has been hassle-free and no delays in getting my stuff so f... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

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Rated 3 out of 5 stars

Delivery is quick

Delivery is quick, but I’ve been getting defective pods for the last 3 orders I had.

August 21, 2021
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Reply from Musevape

Hi, Ira

We do appreciate it for your feedback and apologize for the inconvenience. Pods can be damaged if left somewhere too hot. Please keep them in a room-temperature environment
But feel free to write to us regarding your defective pods, we can get them replaced for you as we do cover warranty issues. Our email is support@musevape.com. Thanks

Rated 5 out of 5 stars

Good buy

Fast shipping and great communication with tracking made this transaction a pleasure. Definitely will buy from again.

January 26, 2021

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