Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Music Vine for the last year and it's one of the best platforms of its kind. It's really easy to use and has a very streamlined content distribution. What sets it apart though is a c... See more
I have been using this service for many years, but this time, my credit card name had changed, so I was unable to make a payment. When I inquired about how to resolve the issue, Mr. Dano O'Brien, the... See more
Music Vine has been great for my workflow. The music quality is consistently high, and the AI search makes finding the right track a lot faster. I had a small account issue recently and Rachel from su... See more
Company details
Written by the company
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Contact info
United Kingdom
- musicvine.com
Claim Was Cleared Promptly
The copyright claim we got was cleared up promptly after contacting Dano at support. They gave us clear instructions and were very helpful.
December 17, 2024
Unprompted review
Great customer service
We had an issue with the invoice and they resolved it quickly. The best music, and good customer service.
December 12, 2024
Unprompted review
Understanding and Compassionate
The customer service agent carefully listened to my issue and came back to me with potential solutions. They took my concern seriously and were compassionate to my situation.
November 15, 2024
Unprompted review
Helpful and prompt response!
November 12, 2024
Unprompted review
Friendly and helpful!
Lulu was very friendly, professional, and super helpful - she got me exactly what I needed! She did a great job in securing me the right music licenses and tracking down the files for my project.
November 13, 2024
Unprompted review
Lulu was responsive
Lulu was responsive, communicated clearly, and helped solve my issue in good timing. Very positive experience overall.
November 4, 2024
Unprompted review
Outstanding customer support
Outstanding customer support, quick and informational replies. Helped answer any questions I had, super smooth and exceptional process
October 30, 2024
Unprompted review
Fast and professional handling of my…
Fast and professional handling of my case. Help in solving my problem. Thank you once again
October 30, 2024
Unprompted review
Reasonable
October 22, 2024
Unprompted review
Very helpful customer service!
September 25, 2024
Unprompted review
Tinesha was super helpful and got back…
Tinesha was super helpful and got back to me really promptly with an answer to my question. Great service!
September 23, 2024
Unprompted review
Reply promptly and effectively
When I was upset about cross-border invoicing problems, I got a timely and effective reply.
September 19, 2024
Unprompted review
I recommend 100%
I recommend MusicVine 100%. The website is very easy to use, they have great variety of music and the team is very responsive if you have any questions. Thank you for your service !
September 20, 2024
Unprompted review
Lulu was responsive and kind
Lulu was responsive and kind - give them a raise please!
September 19, 2024
Unprompted review
Lulu from the Customer Support team was…
Lulu from the Customer Support team was very responsive and efficiently solved my issue, with positive and polite responses. Kudos and thank you!
September 3, 2024
Unprompted review
Thankyou Music Vine
When making a request I experienced a faster than expected response time, a recognition and understanding of my issue, and a prompt solution to my request. Very happy and their response enhanced my already great experience with using Music Vine.
August 20, 2024
Unprompted review
I had a query which was answered…
I had a query which was answered promptly. Your website has some cool music that may fit what I am trying to do but it's just getting the right fit. I am collating a number of photos and videos on Final cut and I need the music to make it a little more interesting rather than look at a number of boring photographs, Editing is the hard part and the right music makes it more interesting. Il also need a decent AI voiceover to experiment with however they are quite expensive.
August 15, 2024
Unprompted review
Thank you Lulu for your assistance.
Thank you Lulu for your assistance.
August 14, 2024
Unprompted review
Thanks Lulu.
Lulu at MusicVine helped us with a licensing issue/query. She got back to us and resolved the issue very quickly and efficiently. Great customer service.
August 14, 2024
Unprompted review
Top Notch Customer Service
Every time I've contacted Musicvine support they have been fast to respond and even quicker to resolve any issue. Fantastic customer Service
July 29, 2024
Unprompted review
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