Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... See more
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Company details
Written by the company
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Contact info
United Kingdom
- musicvine.com
Lulu was very responsive and kind
Lulu was very responsive and kind. Gave me all the info to get it solved and got it resolved quickly
Was very helpful
Dano helped with with processing a…
Dano helped with with processing a refund real quick when I accidentally left the auto-renew on on my subscription. Really appreciated how efficient and helpful he was on the matter!
best service
Fast and clear response!
Impressive Efficiency and Excellent Articulation
My expectations were exceeded in how quickly I received a reply, and how efficient and articulate the answering of my query was, leaving me well informed. I honestly did not expect that from such an organization. Actually, they replied 2-4 days earlier than the stipulated waiting time for a human response. Lastly, I was also impressed by the humble and respectful Dano O'Brien was in our brief exchange.
Thumbs up to Music Vine's consumer/customer care department.
Very fast costumer support
Very fast costumer support. Nice songs that i used for a lot of projects in the last years.
Thanks for help
Lulu &the custom support team are really professional and helpful.
Thanks
Great Experience
Great Experience! The people at Music Vine were very helpful and patient with me. Even though I had a lot of questions about my specific licensing scenario, I always received a fast and friendly answer to each and every one of them. Definitely recommended!
Great catalogue of tasteful music.
Great catalogue of tasteful music.
Resolving issues in no time.
Been a customer for years. Have not been dissapointed yet.
Best support team!
Musicvine's support team is unbelievably quick, super forthcoming, and of course helpful. No matter if it's a trivial request or something tougher. Love this about them because you never feel like you're talking with a void. Combine this with their awesome catalogue, and voila, favourite production music service by far!
Quick response and kind
Lulu My Hero
Lulu from customer support was quick with her responses, clear with her information, and answered all of my questions. Excited to be a new user of Music Vine! Thank you Lulu and team!
Super helpful!
Dano was very helpful and easy to work with. He went out of his way to give me the help I needed!
Great response
Great response, careful paying attention to my needs, super fast.
Prompt and Professional Service
Dano O'Brien was prompt and professional in a response to the issue I experienced as well as a solution to the problem. Dano O'Brien was courteous and respectful and made me feel valued as a new customer. Thank you Dano O'Brien for your assistance and all the best in your new year.
very calm and clear information on all…
very calm and clear information on all questions asked
Great servise & responsive support
I’ve ordered several tracks on Music Vine.
The tracks are great and offer excellent value for money.
Their responsive support team also helped me with tax documents.
Claim Was Cleared Promptly
The copyright claim we got was cleared up promptly after contacting Dano at support. They gave us clear instructions and were very helpful.
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