I purchased the Ultra High Speed HDMI Oehlbach cable from Muziker. Everything was smooth: registration, order placement and the payment process. Muziker then sent me confirmation and provided me with... See more
Company replied
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See what reviewers are saying
The packaging could be a bit better. In the vinyl order, some corners arrived slightly bent, nothing serious, but noteworthy for picky collectors. Aside from that, everything impeccable.
Company replied
Very professional service. High quality product. Grateful to customer service. (And nice website). Writing from Madrid Spain. Edit: a couple of weeks I´ve just realized my purchase didn´t come with t... See more
Company replied
Dealing with the shop was very easy. They were very fast and all perfect and the guitar is AMAZING. however transport has been horrible, a disaster. The box was all Broken and the inner box too , ther... See more
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
Una tienda online europea confiable con más de 25 años de historia y showrooms en Chequia y Eslovaquia, especializada en instrumentos musicales, LPs, tecnología de audio, equipos de DJ y accesorios musicales. Una empresa socialmente responsable, con respeto por el planeta y con el objetivo de mejorar constantemente sus servicios.
Vive la música en todas sus facetas
Written by the company
- Guitarras, baterías, teclados, tecnología de estudio y audio, LPs & merchandising
- Muziker ofrece equipos de primera calidad para músicos, productores, DJs y fans del vinilo, así como para aficionados al audio y vídeo.
Compra con confianza en Muziker
Devoluciones fáciles, centro de servicio propio y asistencia profesional
Disfruta de devoluciones sin complicaciones, servicio interno especializado y asistencia profesional al cliente. Ahora disponible en tu idioma local.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 258 101 757
- espana@muziker.com
- muziker.es
Muziker tienda de musica lider
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast shipping, slow delivery company
Placing the order was quick and simple, and the dispatch time was fast, but
The delivery date given was not met, and didn't even arrive on the second date given, so maybe you should choose a different delivery company. UPS = USELESS PARCEL SERVICE
P.s I'm still waiting
September 27, 2024
Unprompted review
Reply from Muziker
Thank you for your feedback. We appreciate you taking the time to share your experience. We're sorry to hear that your order did not arrive on the estimated date. We understand how frustrating this can be.
We've taken note of your feedback regarding the delivery company. We'll investigate this matter further to ensure that we're providing the best possible delivery service for our customers.
Reply from Muziker
We're thrilled to hear your Muziker experience was a positive one, from start to finish. We'll continue working hard to maintain this level of service and exceed your expectations in every way.
Reply from Muziker
Your review is like a ray of sunshine brightening up our day! We're so grateful for your positive vibes and for sharing your awesome experience with us. Keep the good energy flowing!
Reply from Muziker
We're always here to help you on your musical journey, whether you're a beginner or a seasoned pro. Thanks for choosing Muziker, and we hope to see you again soon!
Reply from Muziker
We're ecstatic that you're happy with your purchase. We put our hearts into every product we offer, and it's so rewarding to hear that it's resonating with you. We hope it brings you countless hours of enjoyment!
Reply from Muziker
Your review is a testament to the quality and craftsmanship of our products and services. We take immense pride in what we offer and are honored to have earned your trust. Thank you for choosing Muziker!
Reply from Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
9€ already payed for UPS delivery.
9€ already payed for UPS delivery.
Today August 17th did not arrived yet.
Sadly to say.
August 8, 2024
Reply from Muziker
Dear customer,
We understand your frustration regarding the delay in your UPS delivery. We want to assure you that we've reviewed the tracking information and found that your package is scheduled for delivery today, August 19th.
While we understand your disappointment, please note that the delivery service is provided by UPS, and as a retailer, we rely on their estimated delivery times. We apologize for any inconvenience this may have caused and are committed to providing you with a positive shopping experience.
We are in contact with UPS to ensure that similar situations don't happen again in the future.
Thank you for your patience and understanding.
Sincerely,
Mauri García - Muziker
All perfect !!
August 7, 2024
Reply from Muziker
¡Estamos encantados con tu reseña! Son clientes como tú los que hacen que nuestro trabajo sea tan gratificante y nos recuerdan por qué hacemos lo que hacemos. ¡Gracias por ser parte de la familia Muziker!
Reply from Muziker
This review made our entire week! We're thrilled to hear you're loving your new [product]. We hope it brings you countless hours of musical joy and inspiration.
Muy professional
July 30, 2024
Reply from Muziker
Tu satisfacción es nuestro objetivo principal y estamos muy contentos de haberlo logrado. ¡Gracias por tus amables palabras! Significan mucho para nuestro equipo.
The product is perfect
The product is perfect, well packaged. However, in the delivery addess there was a big mess with cut fields that forced me to pick up the package at UPS premises.
July 19, 2024
Reply from Muziker
Hello Greg,
We are very happy that you share your experience with others. We regret that the delivery was not as expected. If you have any problems with your order, please contact us at our customer service email espana@muziker.com and we will be happy to help you.
Kind regards,
Mauri García - Muziker
Reply from Muziker
Hello Andre,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Mauri García - Muziker
Gary, Mallorca
Yes, we are very pleased with the online web shop, the service and the delivery company fedex. Many delivery companies will not deliver to our apartment as we are on the 3rd floor. The whole shopping experience was easy, reliable and professional. We are very pleased and have just placed another order......
June 24, 2024
Reply from Muziker
Hello Gary,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experiences with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Very good T-shirt quality.
June 26, 2024
Reply from Muziker
Hello Maria,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Mauri García - Muziker
Reply from Muziker
Hello Emmanuel
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Mauri García- Muziker
Everything perfect!
June 11, 2024
Reply from Muziker
Hola,
Gracias por sus comentarios positivos.
Nos alegra mucho cuando nuestros clientes están satisfechos con nuestros servicios y comparten su experiencia con otros.
Gracias de nuevo.
Atentamente,
Mauri García - Muziker
One primcipal piece is not included in…
One primcipal piece is not included in the package!!
June 11, 2024
Reply from Muziker
Dear Customer,
We are very sorry to hear that one of the principal pieces is missing from your recent order. We understand how frustrating this must be and we sincerely apologize for the inconvenience.
To get this resolved quickly, we recommend you contacting us directly at espana@muziker.com. We will do everything we can to find a solution to this inconvenience.
Thank you for your patience and understanding.
Sincerely,
Mauri García - Muziker
I am still waiting for my order and no…
I am still waiting for my order and no one will help me. It's been sitting at UPS in Barcelona for days.
May 26, 2024
Reply from Muziker
Dear Sherri,
We sincerely apologize for the delay with your order. We understand your frustration, and we're working hard to get your package moving again.
Unfortunately, unforeseen circumstances like traffic or changes within the delivery company can sometimes cause delays.
In any case, we see that it is taking longer than expected and we have already started an investigation with the delivery company to find out what is happening with your order. We're actively investigating the reason for the delay and are in contact with them to expedite a resolution.
We'll keep you updated on our progress and aim to get your order delivered as soon soon as possible. In the meantime, please don't hesitate to reach out if you have any questions.
Sincerely,
Mauri García - Muziker.
Reply from Muziker
Hello Caz,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Mauri García - Muziker
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