I purchased the Ultra High Speed HDMI Oehlbach cable from Muziker. Everything was smooth: registration, order placement and the payment process. Muziker then sent me confirmation and provided me with... See more
Company replied
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See what reviewers are saying
The packaging could be a bit better. In the vinyl order, some corners arrived slightly bent, nothing serious, but noteworthy for picky collectors. Aside from that, everything impeccable.
Company replied
Very professional service. High quality product. Grateful to customer service. (And nice website). Writing from Madrid Spain. Edit: a couple of weeks I´ve just realized my purchase didn´t come with t... See more
Company replied
Dealing with the shop was very easy. They were very fast and all perfect and the guitar is AMAZING. however transport has been horrible, a disaster. The box was all Broken and the inner box too , ther... See more
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
Una tienda online europea confiable con más de 25 años de historia y showrooms en Chequia y Eslovaquia, especializada en instrumentos musicales, LPs, tecnología de audio, equipos de DJ y accesorios musicales. Una empresa socialmente responsable, con respeto por el planeta y con el objetivo de mejorar constantemente sus servicios.
Vive la música en todas sus facetas
Written by the company
- Guitarras, baterías, teclados, tecnología de estudio y audio, LPs & merchandising
- Muziker ofrece equipos de primera calidad para músicos, productores, DJs y fans del vinilo, así como para aficionados al audio y vídeo.
Compra con confianza en Muziker
Devoluciones fáciles, centro de servicio propio y asistencia profesional
Disfruta de devoluciones sin complicaciones, servicio interno especializado y asistencia profesional al cliente. Ahora disponible en tu idioma local.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 258 101 757
- espana@muziker.com
- muziker.es
Muziker tienda de musica lider
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Truly impressive
First time, but won’t be the last. Overall, excellent shopping experience.
April 26, 2023
Reply from Muziker
Hola,
Gracias por compartir su experiencia con otros clientes, esperamos su próxima visita.
Atentamente,
Mauri García - Muziker
Fantastic service
Fantastic service, all questions that I had answered and the bass combo arrived a week early.
Very polite delivery driver and the combo was well packed.
I would certainly recommend this company..
March 28, 2023
Reply from Muziker
Hello Mr B Johnson,
We're really happy that your shopping experience in Muziker was positive and we're looking forward to your next visit of our online store :)
Kind regards,
Mauri García - Muziker
Ultra High Speed HDMI purchase with DHL delivery
I purchased the Ultra High Speed HDMI Oehlbach cable from Muziker. Everything was smooth: registration, order placement and the payment process. Muziker then sent me confirmation and provided me with info to track DHL delivery, which was done faster then I initially expected. Package wasn't damaged, and cable works flawlessly. 5 stars.
March 19, 2023
Reply from Muziker
Hello Yaroslav,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Some scammers
Some scammers. I received a saxophone with a manufacturing defect. The instrument came perfectly packed in its box and when it was time to take it out I realized that it came with a bump right behind a key, making it impossible to hit that place without damaging the key. Claim Muziquer immediately by providing all kinds of photos of both the instrument and the packaging. They made me send the instrument so that the technical service could see it and after waiting 2 months and sending several emails asking about the claim, they answered that it cannot be fixed and they did not change it, blaming me for having caused the blow and Because of the place where the blow is, it is impossible for it to have been in transport. I claim again that this blow has not been caused by transport or by me, since there should be more damage in the area that it is and it is impossible to damage the instrument without damaging the other surrounding parts and I indicate again that it is a manufacturing defects. They answer me again that they are not going to do anything and even out of desperation I offer to pay for the repair out of pocket and they answer me that they do not do it either since it is not worth it and it is more expensive than a new one (I paid €400 for an instrument broken) and return it to me as is. After 1 more month of waiting, I'm still waiting for it to be returned to me so that I can fix it elsewhere and even if it means not losing the €400 I paid. I will claim the European consumer center as I have been advised by the OMIC and OCU.
March 22, 2023
Unprompted review
Reply from Muziker
Dear Pepe,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Mauri García - Muziker
Reply from Muziker
Hello Alberto,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Everything fast
March 17, 2023
Reply from Muziker
Hello José,
We're really happy that your shopping experience in Muziker was positive and we're looking forward to your next visit of our online store :)
Kind regards,
Mauri García - Muziker
Very smooth delivery process
Very smooth delivery process. I was sent an email with the delivery date and then another one with the estimated time of delivery plus tracking, so this meant that I didn't have to wait all day and could plan accordingly. Definitely would buy from them again
March 12, 2023
Reply from Muziker
Hello Bharat,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Mauri García - Muziker
Was very efficient
February 27, 2023
Reply from Muziker
Hello,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Reply from Muziker
Hello Juan,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Mauri García - Muziker
Reply from Muziker
Dear customer,
We're really sorry for the difficulties that you've experienced with your order.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: espana@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Mauri García - Muziker
Delivery has not arrived on time!!
Delivery has not arrived on time!!! Ordered the 27.12 and the package wasn't delevered on the 5th for three kings due to missing information as indicated. Sounds like a cheap excuse of GLS!!!! Wen used this address in other ocasions without any problem. As a consequence my daughter hasn't received its present for three kings!
January 4, 2023
Reply from Muziker
Dear Sascha,
We're sorry for the inconvenience with your order. At the same time, we want to thank you for letting us know about the possible difficulties. We'll do our best to sort it out so this won't happen again and we can improve our customer service.
Thank you and we wish you all the best
Mauri García - Muziker
Reply from Muziker
Hello Vladimir,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experiences with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
Reply from Muziker
Hola Kik,
Estamos muy contentos de que su experiencia de compra en Muziker haya sido positiva y esperamos su próxima visita a nuestra tienda en línea :)
Atentamente,
Mauri García - Muziker
Reply from Muziker
Hello,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Mauri García - Muziker
Easy and Transparent
Quick purchase, shipment, and receipt. Very transparent logistics process.
November 17, 2022
Reply from Muziker
Hello Kel,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Mauri García - Muziker
It was really very good client service
It was really very good client service. My husband ordered by mistake a wrong club, but after contact via email they replied promptly and exchanged the club with the right one.
October 25, 2022
Reply from Muziker
Hello Sinziana,
We're really happy that your shopping experience in Muziker was positive and we're looking forward to your next visit of our online store :)
Kind regards,
Mauri García - Muziker
Reply from Muziker
Dear Salvatore Urlinger,
Thank you for your feedback and we're really sorry that your experience was not the one that we all would love to be. We apologize for that.
However, we thoroughly analyze every review, including the negative ones, so we can improve our processes to lead to your satisfaction.
Don't hesitate to contact us by e-mail and we'll do our best to find a solution for this unpleasant experience.
Kind regards,
Mauri García - Muziker
Bad experienced
the box is broken when I open and there is a missing one. The item is not also functioning well. I thought it would be a good deal to purchased the Happy plugs than the AirPods but it’s a waste of money. I’m requesting for a return on it but they still not in response on it. I’m not satisfied of the product and the cargo also.
October 5, 2022
Reply from Muziker
Dear Joy,
Thank you for your review and we're really sorry that we weren't able to fulfil your expectations.
We'll gladly help you sort out the difficulties with your order. Please, contact our customer support.
Kind regards,
Mauri García - Muziker
Excellent service fast efficient and in…
Excellent service fast efficient and in good condition
September 30, 2022
Reply from Muziker
Hello Anne,
We're really happy that your shopping experience in Muziker was positive and we're looking forward to your next visit of our online store ;)
Kind regards,
Mauri García - Muziker
All perfect
All perfect, delivery of a set of golf clubs to Spain in perfect condition and with great package protection. Delivery right on time, as informed when I purchased the set.
September 30, 2022
Reply from Muziker
Hello Antonio,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Mauri García - Muziker
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