My Auto Shop Reviews 

742
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... See more

Rated 5 out of 5 stars

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... See more

Rated 5 out of 5 stars

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... See more

Rated 1 out of 5 stars

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... See more

Company replied

Company details

  1. Mechanic

Written by the company

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Contact info

4.1

Great

TrustScore 4 out of 5

742 reviews

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No recent history of asking for reviews

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4.1

All reviews

(742)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Pre-inspection report feedback

Hi,
Your website is easy to navigate, the communication is great and I had to make a last minute cancellation for one of my bookings (I had two) - which will now be held over as a credit. I was very appreciative of the prompt service, the constant communication throughout and the peace of mind once I had read the first report - it's given me a lot to think about in my search for a new vehicle.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Bice service

Yeah nice service, efficient and it saves the hassle of organising a drop up, pick up to Garage etc. I'd use Auto Shop again.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Found this company very easy to deal…i6

Found this company very easy to deal with,was so easy to book a time for a pre purchase inspection once done I received a detailed report on the state of the vehicle the inspector did a Sterling job would recommend this company top job thank you

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

I just have to say how amazing the…

I just have to say how amazing the technician from My Autoshop was who came and finally fixed an ongoing issue I have had with my light. This was a painful experience but the team rectified the issue and I am truly grateful for the service, how informative and empathetic this Head Technician was.
Thank you so much for continuing to help me resolve this issue.
I am truly grateful and now feel more happy and confident to use My Autoshop services in the future.

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Company has been good with…

Company has been good with communication prior to the person showing up today. This morning he was quick and easy to speak with. Explained what needed to be done and what steps would be next. The communication is very good!

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly prompt service

I was contacted via phone call to confirm booking. My booking was for Wednesday, space became available for the day before, which suited me. On the day they had finished another job earlier so rung to see if I wanted them to come earlier. The staff were very friendly and explained everything clearly.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Integrity is second to none, and their transparency with work done and why proves their credibility and trustworthiness. Will be using them for everything from now on!

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Impressed with the flexibility

Impressed with the flexibility. Was a bit of miscommunication at the start of the job but the mechanic was quick to compensate and communicate across to his boss what I wanted. Got the job done quickly and reasonably prised.

January 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Booked a comprehensive service and its so easy and convenient. By entering your rego, then they give you an approx price then you book a date. Booked it for 12pm and the technician came on time. Super easy and definitely will use their service again.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome experience

The technician was here on time. Told me all the steps he needed to do. Let me know pricing straight away when I needed work done. Was so patient when my payment was playing up, even tried to help.
Overall he was professional, fast and efficient. Will definitely be using MyAuto Shop again

January 18, 2023
Unprompted review
Rated 3 out of 5 stars

It was super easy to book via the…

It was super easy to book via the website the first time I used My Auto Shop. My second time my quote was booked via email so there was alot of back and forth. Would've been much more efficient for both parties if they had just reformatted the link. My service was also booked for the wrong day. Great mechanic service though.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Pre Purchase Inspection

This was my first pre purchase inspection. The team were fantastic, happy to answer questions and easy to deal with. They performed a very thorough inspection on the car and gave a detailed report. Great price too! Thanks team :)

January 15, 2023
Unprompted review

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